Sheehy Toyota of Stafford
Stafford, VA
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Wonderful service. My experience with Rosner was the best I could have asked for. Working with Sean and AJ was a pleasure. I could not have asked for better service. My experience with Rosner was the best I could have asked for. Working with Sean and AJ was a pleasure. I could not have asked for better service. Best experience ever buying a car. More
Select any other dealership. Salesman was very good but the finance portion was the worst I have ever had. As a repeat customer I would have thought they would have treated a pers Salesman was very good but the finance portion was the worst I have ever had. As a repeat customer I would have thought they would have treated a person better. They had added GAP insurance and maintenance plan into financing even after putting $16k down and telling them I did not want it. I still don't know who is financing the truck. In the section of the contract that is used to indicate who is financing the truck they put their name and address. When asked about it they said that they always did that so I guess I send them a check every month. I will NEVER buy anything from them again. More
STAY AWAY $700 for dealer processing! Are you kidding me? $700 for what? to mail a check to a bank. No thanks. you're thieves and should not be trusted. Will $700 for dealer processing! Are you kidding me? $700 for what? to mail a check to a bank. No thanks. you're thieves and should not be trusted. Will never get my business and will make it be known. Went to Mcgoerge and bought my Prius. STAY AWAY form Rosner. More
My Experience I recently purchased a vehicle from Rosner/Stafford. I dealt with Jamie and Sean. Both were very friendly and helpful. I felt a bit nervous taking I recently purchased a vehicle from Rosner/Stafford. I dealt with Jamie and Sean. Both were very friendly and helpful. I felt a bit nervous taking a test drive since I am not from the immediate area. Jamie and Sean made me comfortable and Sean gave precise directions which made the test drive enjoyable. Sean is very knowledgeable and made my experience great. He also followed up with me to see if I had any questions! More
Great Experience Had a great experience with Sean Davis buying a new Prius. Being the ever-cautious buyer, I scoured a 100-miles radius, looking for a better deal. Cou Had a great experience with Sean Davis buying a new Prius. Being the ever-cautious buyer, I scoured a 100-miles radius, looking for a better deal. Couldn't be found. Would definitely recommend Sean Davis if you are in the market for a new car; he will go the extra mile to earn your business. More
Poor customer service Purchased vehicle that wasn't at dealership and was told it would be delivered. It wasn't. It was a matching vehicle with slightly additional options. Purchased vehicle that wasn't at dealership and was told it would be delivered. It wasn't. It was a matching vehicle with slightly additional options. They gave me a vehicle at the same price, which was nice, but it had over 400 miles on it. Not what I expected for a "new" vehicle. I bough it on a Saturday and they said it would be there on Monday but it wasn't. They didn't seem very apologetic.Kind of kept me in the dark. Manager didn't address any issues with me even though I brought it to his attention that the delivery delay was disappointing. My last car from Rosner Stafford. More
My first experience, AWESOME! I am 25 years old and I this was my first time buying a car. My mother and grandmother bought cars here and they enjoyed their experience there as wel I am 25 years old and I this was my first time buying a car. My mother and grandmother bought cars here and they enjoyed their experience there as well. Tobias Sibley made my first experience buying a car quick and easy and gave me a great price for my new car. he was very friendly and was easy to get along with. He made me very comfortable, even though this was the first time ever meeting him. I would definitely recommend him and this dealership to any and everyone because I would do it all over again. This experience was amazing. More
Great Dealer! Ray helped me get situated in a RAV4 that I liked within 10-15 minutes of being on the lot. He was knowledgeable on the vehicle and the differences b Ray helped me get situated in a RAV4 that I liked within 10-15 minutes of being on the lot. He was knowledgeable on the vehicle and the differences between the LE, XLT and Limited edition. He was more than happy to give me an exact price for two different vehicles before I decided which to purchase. Once a deal had been made, I was in and out of the dealership within an hour and a half. He was exceptionally helpful and you could tell he was working quickly to get the sale accomplished in a timely manner. Thank you for the excellent service! More
Girma is awesome I am 37 years old and have never done a smooth transaction on a new car. Mr. Girma is a great salesman that would not cut corners and go straight to I am 37 years old and have never done a smooth transaction on a new car. Mr. Girma is a great salesman that would not cut corners and go straight to the point. He was always honest and never wasted my time. If you are going to Toyota Stafford to purchase a vehicle go see Mr. Girma. Thank you Sir My wife is really happy with her Toyota Prius V and you made it happened. More
Thank you to the staff at your dealership. Without their expertise and patience I would not have brought a SUV. Your staff undoubtedly cares about their custo to the staff at your dealership. Without their expertise and patience I would not have brought a SUV. Your staff undoubtedly cares about their customers, and in doing a great job,and I want to let you know how impressed I am. The calibre of people (from the sales person, finance, managers, shop emplyee) you hire and their commitment to customer service is extremely important when doing business with the public. I would not have any hesitation in recommending your dealrership to others. More