Sheehy Toyota of Stafford
Stafford, VA
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The sales people are very route , very greedy, dishonest I bought 2018 Toyota Highlander LE with AWD, the sales person shooting customer from one sales person to another one and to another one, I didn't make I bought 2018 Toyota Highlander LE with AWD, the sales person shooting customer from one sales person to another one and to another one, I didn't make deal in my first visit with Marin Girm, but the dealership called me and asked me to comeback we make a deal, so I went to the dealership next day with my family and I saw the same guy (Martin Hepburn) came and told me, why I came to this this dealership again, because I didn't make a deal yesterday, I complain to the sales manager, they agreed to make a deal out of of door for $34000.00 , I had $4000.00 from my 2016 Toyota RAV4 . But they didn't include my $4000.00. I had a bad headache, and I thought, they subtract my trade, but they didn't , they sold the highlander for $42600.00 , which is the even the price of limited highlander not at this price. since I had headache and my kids are with me,they get advantage of my situation, I'll not recommend any customer to buy any car from this dealership, also i'll go to Stafford court and sue this dealership. More
Awesome customer service I had a great experience working with Doug Feld. He was very knowledgeable and patient with me during the very smooth purchase. I would highly recom I had a great experience working with Doug Feld. He was very knowledgeable and patient with me during the very smooth purchase. I would highly recommend Doug and Sheehy Toyota when looking for a car! More
My Experience My experience with Jimmy Rhody and Sheehy Toyota in Stafford was amazing. I did not have excellent credit but they worked with me and did not look dow My experience with Jimmy Rhody and Sheehy Toyota in Stafford was amazing. I did not have excellent credit but they worked with me and did not look down upon me. I will be deffinetly recommending them to friends and family. More
Perfect Car I had not bought a car for 12 years and did a lot of research before deciding what I wanted. Sheehy was recommended to me by a friend in the business I had not bought a car for 12 years and did a lot of research before deciding what I wanted. Sheehy was recommended to me by a friend in the business that I had bought cars from. I did visit other dealerships, but decided to go to Sheehy. I really wanted a red 4runner, but they are hard to come by. When I mentioned that, I was told that in fact they had one coming in, I bought it without seeing it first. However, a couple of days later it did come and was exactly what I was looking for. Everything I was told was exactly as promised, price, timing, vehicle, everything. I would highly recommend Sheehy Toyota!! More
Great Experience with "Fake" Jimmy, Shaun, Zach, and co. I had a great experience from the first phone call through driving the car off the lot. Jimmy and Shaun were incredibly communicative, straightforwar I had a great experience from the first phone call through driving the car off the lot. Jimmy and Shaun were incredibly communicative, straightforward, honest, and to the point. Zach was great to hang with and was very helpful as well. Lastly, Sal in finance was also a pleasure. The whole staff at Sheehy Toyota of Stafford made this a great buying experience. More
Teamwork makes the dream work Started off just getting gas at the neighboring WAWA and enters three members of the sales team of Sheehy Toyota. From my initial inquiry of what deal Started off just getting gas at the neighboring WAWA and enters three members of the sales team of Sheehy Toyota. From my initial inquiry of what deals I could get began an immediate engagement and invitation to see how they could serve me. I appreciated their greeting initially from Tavon (sales consultant) who gave me an invitation and I felt compelled to continue the conversation. From the time I stepped In the showroom I was greeted and then I met Markell the sales manager. He let me know if I gave them an opportunity he would work to get a deal done. Anthony (sales consultant) was very pleasant and truthful with me which allowed me to be comfortable. The entire process was quick and seamless. Mike who did the signing of pertinent documents sealed the deal. Each person played an important role to not only making the transaction tonight but securing a recurring customer who was made to feel like family. This team represented extremely well and I look forward to coming back to do business again soon. More
Great Sales Service! Tom provided great Customer service. This is the first time that I bought a car and he made it as easy as possible. After speaking with him briefly, T Tom provided great Customer service. This is the first time that I bought a car and he made it as easy as possible. After speaking with him briefly, Tom was able to find a vehicle that I wanted. He was also very knowledgeable of the vehicle and all of the features that the car that I was looking at had. He also worked to get an amazing deal. Tom was very professional and responsive during the entire time that he worked with me. After I actually bought the car he went over all of the features and checked in to make sure everything was okay. More
Amazing!! I drove an hour from Richmond to come to this dealership. I told Mickey I would be coming to the dealership at 9:00a.m. to look at a car, and they had I drove an hour from Richmond to come to this dealership. I told Mickey I would be coming to the dealership at 9:00a.m. to look at a car, and they had it waiting for me with an employee ready to help me. Jimmy was extremely patient with all my questions and my distractions from my kids. We were at the dealership for a while, and they continued to show us great service the entire time. They even offered my family pizza!! From start to finish, we were extremely satisfied with the care we got without feeling the pressures of having to purchase a vehicle. More
Great sales experience We went in with an idea of what we wanted and what price range we wanted to stay in. Our sales person, Jimmy, not only showed us our options, but bro We went in with an idea of what we wanted and what price range we wanted to stay in. Our sales person, Jimmy, not only showed us our options, but brokered an impressive financial deal that was impossible to pass up. More
Blown away To say that I was blown away by the experience and quality of service is the understatement of the year. Being a previous Tacoma owner I knew what I w To say that I was blown away by the experience and quality of service is the understatement of the year. Being a previous Tacoma owner I knew what I was looking for, and from the get go Jimmy was able to handle my needs with the most professional and straight forward manner possible. Upon first speaking with him over the phone for the first time, he was incredibly personable and charismatic. It was such an ease talking with him, as if it had been a long time friend. I had been going back and forth with a few dealerships about the car I wanted, and I was led under false pretense to another dealership to purchase the car in a color that I did not want. Brandon was able to not only match the offer for the exact car I wanted, but provide such a warm welcoming environment that the time spent felt fun and pleasing. My wife and I had spent the day car shopping, so we were unable to stop for lunch, without hesitation they offered up their employee break room for us to comfortably eat. I left with one of the biggest smiles of my life, and an overwhelming sense of satisfaction; not only for the brand new car that I was driving away with; but because I had done business with great people. Facilitating every step of the process, always making sure my needs were taken care of. I truly recommend visiting this dealer, and personally speaking with Jimmy Rhody, your experience will be one of a kind. One where you'll leave with the utmost respect and gratitude for making, what is normally a painful processes, into one of the fondest memories I carry of this past year into the new year. More