Sheehy Toyota of Stafford
Stafford, VA
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Fantastic Service It was a late Sunday and I called Toyota of Stafford to see if I could come purchase a car. I had the pleasure of speaking with Mr. Antonio Patlan-Or It was a late Sunday and I called Toyota of Stafford to see if I could come purchase a car. I had the pleasure of speaking with Mr. Antonio Patlan-Ortiz and eventhough it was late he told me he would help me. Mr. Patlan-Ortiz helped me select a Prius 2015 and I left their very happy with my new car. More
great dealer looking for a car , & I found the perfect one here , service & employees are great , everything was great , & I got the perfect car for a perfect pric looking for a car , & I found the perfect one here , service & employees are great , everything was great , & I got the perfect car for a perfect price More
Seriously??? I dealt with Serge and I can't believe the arrogance of this guy. He was interrupting me, talking down upon me, and he had the audacity to tell me tha I dealt with Serge and I can't believe the arrogance of this guy. He was interrupting me, talking down upon me, and he had the audacity to tell me that if I dealt with another salesman they would try to steal my trade. Never stepping foot in here again. Won't allow my friends to either. More
great After previous 2 autos. Previously purchased Using Toyota fin. Looking like loyalty works one way. If I had known they were not in the Mix. I woul After previous 2 autos. Previously purchased Using Toyota fin. Looking like loyalty works one way. If I had known they were not in the Mix. I would not of bought a Toyota More
Great experience - ask for Rick Suarez I worked with Rick Suarez and he was great! He was knowledgeable but didn't pressure me. He listened to what I was looking for and made me his prior I worked with Rick Suarez and he was great! He was knowledgeable but didn't pressure me. He listened to what I was looking for and made me his priority. He really went out of his way to accommodate the details of what I needed and went the extra mile in taking care of a customer. I would absolutely go back to him and recommend him to friends and family. I love my new car and am very thankful to have worked with Rick! More
This is a blessing This was a great day for me and I am truly blessed to have Rick Suarez help me today. This is my first car that I have finance on my own and Rick does This was a great day for me and I am truly blessed to have Rick Suarez help me today. This is my first car that I have finance on my own and Rick does a great job at what he does. More
Exceptional Experience with dealership Hands down BEST EXPERIENCE EVER buying a car. Go to salesman Justin Phillips-he was phenomenal, no pressure but extremely knowledgeable. Went to over Hands down BEST EXPERIENCE EVER buying a car. Go to salesman Justin Phillips-he was phenomenal, no pressure but extremely knowledgeable. Went to over 20 dealerships in the NOVA area and this dealership far exceeded them all in quality, pricing and customer service. All the used vehicles were in outstanding condition (much better than most the others we looked at). However, what made this experience so awesome was Justin. They initially didn't have the car we thought we wanted, and so we looked elsewhere. Justin was so good that I was going to review him even if we didn't purchase a car there. The sales manager and financial officer were also extremely polite and nice. Reasonable pricing but most important- TRUSTWORTHY! More
wonderful experience! My wife and I went and seen justin philips and it was the best decision of our lives. He was so nice and very friendly. It was a wonderful experience My wife and I went and seen justin philips and it was the best decision of our lives. He was so nice and very friendly. It was a wonderful experience even up to the financing. I look forward to going back and seeing justin again recommending him to anyone that is looking at a toyota. More
Easy and relaxed We purchased a 2015 Toyota Highlander XLE at the end of Dec and we were very impressed with our experience at Rosner. Serge Sajous approach and custom We purchased a 2015 Toyota Highlander XLE at the end of Dec and we were very impressed with our experience at Rosner. Serge Sajous approach and customer support is outstandingl- it was a very smooth process. Serge treated us like we were his family, taking time to test drive several vehicles and walking us through each models' features (safety, performance, entertainment). He was very responsive to our inquires (in person, via text and email) and never made us feel rushed or pressured. Overall, our experience was excellent and we highly recommend this dealer! Patrick and Jenni More
Trade in/New car Yeneneh Girma was my salesman today. I was greeted by the manager and introduced to Yenenh shortly after. I explained where I needed to be price wise Yeneneh Girma was my salesman today. I was greeted by the manager and introduced to Yenenh shortly after. I explained where I needed to be price wise and Yeneneh understood. Although the first couple offers were higher than expected he was quick to offer alternatives and tweak the deal. I felt no pressure into buying and overall was very happy with my 3rd Rosner purchase. There is not, and I repeat, NOT a dealership in the area that compares to this one. Going over and above expectations seems to be the mindset of the sales team here. More