Sheehy Toyota of Stafford
Stafford, VA
Filter Reviews by Keyword
By Type
Showing 1,388 reviews
my experience with roster Toyota of stafford I talked to Justin on the phone decided to go and checkout the minivan we were discussing. When I got there he had it warmed up and waiting for me, w I talked to Justin on the phone decided to go and checkout the minivan we were discussing. When I got there he had it warmed up and waiting for me, we hit it off right away.he told me everything I needed to know about the vehicle.He wanted to make sure I got the right vehicle for me.He was very knowledgeable and very upfront with me.He just wasn't out for the sale telling me what I wanted to hear.if for whatever reason I might want to buy another vehicle I would define try go back to him.I would not have wanted any other salesman.the whole staff was very friendly also More
Needed a vehicle fast Toyota and Mr Suarez were fabulous. As I was already stressed due to the situation I was in since my paid off Toyota was totaled two days before I wa Toyota and Mr Suarez were fabulous. As I was already stressed due to the situation I was in since my paid off Toyota was totaled two days before I was on a time sensitive mission to find another car so that I could get to work. Rick was outstanding in knowing my needs and was not at all pushing to try to sell me something that my family and I could not afford or benefit from. The process was seamless and he was very sensitive to my children and the time that they would be waiting for the financial portion to complete. Love Love Love Rick Suarez should be salesman of the year! More
2009 Highlander Limited I did a lot of research on used Toyota Highlanders in the 10k -20k range and fell in love with the 2009 Highlander Limited at Rosner Stafford. Sean D I did a lot of research on used Toyota Highlanders in the 10k -20k range and fell in love with the 2009 Highlander Limited at Rosner Stafford. Sean Davis made sure I was taken care of and the whole process was smooth. I'm always leery going car shopping at dealerships but I was pleasantly surprised on how quick the experience took. Thanks Sean! The next time we are in the market for a car I'll be sure to ask for you, More
No Haggling and Got the Deal Done! James Lyons was quite compelling, warm, friendly, and extremely confident that we could make a deal. As he stated: "There is no need to look any more James Lyons was quite compelling, warm, friendly, and extremely confident that we could make a deal. As he stated: "There is no need to look any more because ROSNER has the SUV and car that you are looking for." Read Carefully: There was no haggling; gave him a target price for the trade-in vehicle and 5 minutes later, the deal was being worked by the management team. They got in done and James is the reason why I listened and moved forward to close the deal. His colleague Antonio was exceptional in closing the critical details of the deal--gave my son a superior orientation of the Camry and found the right match--patience is second to none! One day after the deal was done, James synchronized our smartphones with ENTUNES, Five days after the deal was done, we received a Thank You Card from James. Stopped by for scheduled maintenance and James extended a warm welcome to the family. This was a first class car buying experience and the atmosphere at the dealership was full of joy and happiness from the entire team. I felt like we were a part of the Rosner Family--Thank You James Lyon for no haggling and getting the deal done! We will be back and send our Friends! More
2015 Sienna This transaction was the smoothest and quickest we have experienced in the purchase of our last 4 vehicles. Mirek was friendly, knowledgeable and wil This transaction was the smoothest and quickest we have experienced in the purchase of our last 4 vehicles. Mirek was friendly, knowledgeable and willing to go the extra mile to ensure all went as it should. Great experience! Thank you, Mirek! More
Excellence overall My husband wanted a new truck but truly hates to shop for one. He picked out one online at Rosner Toyota and I (his wife) volunteered to check it out. My husband wanted a new truck but truly hates to shop for one. He picked out one online at Rosner Toyota and I (his wife) volunteered to check it out. We had purchased 4 cars previously at this dealership-all great experiences. I had the true privilege of working with Ray Perez this time around. This gentleman was exceptional in every way. He listened to our needs and suggested the perfect Tundra, let us take our time test driving the truck, and never pressured us once. (As a woman, I especially appreciated the true respect shown to me as I was the one negotiating the price of a truck without my husband present-unfortunately that hasn't been the case at other dealerships). Ray truly wanted us to be happy with our purchase and bent over backwards to make it a great experience. Price negotiations were fast and fair. Robbie Satterwhite had us out of the finance office in record time! I highly recommend Ray Perez and the whole Rosner crew! They ROCK! More
Great Experience I called in and asked about a Truck they had for sale. The sales rep gave me all the facts and answered all my questions, The credit app was easy and I called in and asked about a Truck they had for sale. The sales rep gave me all the facts and answered all my questions, The credit app was easy and quick. I was approved in five minutes. I took the train 375 miles and RIck picked my up when I arrived. The truck was in AWESOME sharp and the price , rate and term didn't change. NO pressure. I signed the papers and drove home. GREAT DEALERSHIP, GREAT EXPERIENCE, AWESOME TRUCK. I would diffidently bye another car from them. Talk to Rick Suarez, He will take care of you from start to finish. Two thumbs up for Toyota of Stafford!!! More
Not a bad place to buy a new car. I went there to purhcase a new corolla and left with the exact car that I wanted. Sean Davis was my sales person, along with the help of James Lyons. I went there to purhcase a new corolla and left with the exact car that I wanted. Sean Davis was my sales person, along with the help of James Lyons. Both were couteous and did not pressure me into buying a vehicle that day, or try selling me something that i didn't want or need. The wait to sign the final paperwork was a bit long though (2 hours), but aparently "that is the norm on Saturdays". I would purhcase a car from them again, just not on Saturday. More
My New 2015 Tacoma 4x4 Just wanted to express my thanks to Sean Davis, my sales consultant. Buying this truck was no hassle, no pressure just the right deal. Sean worked wi Just wanted to express my thanks to Sean Davis, my sales consultant. Buying this truck was no hassle, no pressure just the right deal. Sean worked with me and my wife and he was very professional and courteous. Sean Davis is the sales (Rep) I would highly recommend if you're interested in purchasing e a new vehicle.. More
Excellent I went there on Saturday in hopes of leasing a new Highlander. Did not see the color that I was interested in so they found one at another dealership I went there on Saturday in hopes of leasing a new Highlander. Did not see the color that I was interested in so they found one at another dealership and brought it up here and it turned out to be perfect. My salesman, Sean Davis, is the best and this is the second time that he has assisted me with a new vehicle. Everyone was very friendly and I feel I got a good deal. I left the dealership feeling very satisfied and I LOVE my new Highlander! More