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Sheehy Toyota of Stafford
Stafford, VA
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Mirek Is A Great Guy! We came to the Stafford dealership in December 2014 beginning the process of reviewing Toyota Tundras to determine which type my husband wanted to own We came to the Stafford dealership in December 2014 beginning the process of reviewing Toyota Tundras to determine which type my husband wanted to own in the future. Mirek Szwarc met us on the lot and was very helpful, professional and not pushy at all. It was a relief for him to not try to make us make a decision right on the spot and purchase something and play the game of if you don't buy right now, the deal is off. On the contrary, he showed us what we wanted to see and let us take our time test driving a couple and ask questions that he was happy to answer. It was really cold that night but he remained so pleasant. Then in March I contacted him and ask him to find us a 2015 Tundra Platinum Crewmax in white. He checked all over and was not able to find that one but did locate a 1794. We were able to eventually find a white Platinum in Maryland and drove 2 hours to test drive and ultimately purchased there. We would certainly consider the Stafford dealership in the future because of Mirek's attitude, professionalism and non pushiness. He is an asset to that or any dealership. Thank you Mirek. Marsha More
RAV4 purchase The dealership was professional and courteous. I was very impressed. They provided the best price. I would definitely go back to purchase a vehicle f The dealership was professional and courteous. I was very impressed. They provided the best price. I would definitely go back to purchase a vehicle from this dealership. More
Very Satisfied!! James Lyons was friendly, courteous, knowledgable and humorous. He knew we came to buy a certain SUV and what our budget was. He and his team did ever James Lyons was friendly, courteous, knowledgable and humorous. He knew we came to buy a certain SUV and what our budget was. He and his team did everything in their power to make it happen and we drive off in a new 4 Runner. Very greatful for the time he took to explain everything about my new 4 Runner and helped activate bluetooth. More
Helped me out of my 2014 purchase I was not happy with Sean Davis was amazingly patient and not pushy at all. He stayed very late (3 hours past closing) to make sure we could work out my situation the best Sean Davis was amazingly patient and not pushy at all. He stayed very late (3 hours past closing) to make sure we could work out my situation the best way for me to be comfortable. I purchased a 2014 Tundra that I was not happy with (just the wrong Trim package for me and my needs from a truck). It took one long road trip (from VA to FLA and back) for me to realize that I was just not happy with the truck. I assumed I was stuck for 7 years with it and had to make the best of it. Two weeks later - My wife was buying a new car from Sean and he showed the same patients that I mentioned with her because she was not sure exactly what model vehicle she was comfortable with. I started telling him I wish I had came to him when I purchased my 2014 truck because I was not 100% happy with it. After my wife completed her purchase that also took several hours past the Rosner closing time and we were never pressured by any of the staff to hurry up. Sean said come back tomorrow and to let him see what they could do for me, I was not confident that he could but I did feel if anyone could I would trust him and I agreed to come back. Well I did and it didn't appear as though I could afford to trade in an 8 month old truck for a new on but Sean worked it for hours with me (With that afore mentioned patients) and his management. He was able to get it done for me. I LOVE THE TUNDRA TRDPRO!!! I purchased it, and I was so impressed with how easy it was to buy from Sean that I would recommend anyone to him without any concern that they will not experience that same professionalism and patients that we did. Sean is not your stereotypical car salesman he treats you like a friend, neighbor, part of the community. Thank You Sean Davis... More
Avalon drives like a dream !!! I bought another one !!! Pleasant experience !! friendly service, no pressure, very knowledgeable of the vehicle. they are very customer oriented. Service is superior too, g Pleasant experience !! friendly service, no pressure, very knowledgeable of the vehicle. they are very customer oriented. Service is superior too, great staff !!! I will be returning for another car. More
Quick, friendly, professional with personal attention What a dream come true! As a repeat customer, I had contacted Sean Davis about the Sienna vans on the lot that I wanted to see. He had them ready fo What a dream come true! As a repeat customer, I had contacted Sean Davis about the Sienna vans on the lot that I wanted to see. He had them ready for us and within 90 minutes we were driving away with the one we chose. Sean told us all the features and "extras" of each and made sure we would be happy with the color, the style, the interior, and the warranty. We couldn't be more pleased with the personal attention he gave us and will be a returning customer in any future car buying needs. More
Loving my new 2015 camry se Everyone I came in contact with during my sells process made everything alot easier. This was my first new car an me and my wife's first big purchase Everyone I came in contact with during my sells process made everything alot easier. This was my first new car an me and my wife's first big purchase or should I say investment of our marriage. Serge an Shawn explained everything perfectly an made the transaction go really smooth. I must say I will be a rosner customer for LIFE keep up the good work guys.... Thank you Shawn an Serge for getting me and my wife into the vechicle we wanted. More
Best car Dealer ever walked in to I wanted tobuy a new vehicle and my credit score was not good and my trade in is 16 year's old vehicle but in a good condition,sales man Antonio Ortiz I wanted tobuy a new vehicle and my credit score was not good and my trade in is 16 year's old vehicle but in a good condition,sales man Antonio Ortiz welcomed me very well and worked very hard to get me approved to the limit that I felt that we are good friend's from before. and also the general manager and his team they were very respectful to me and worked with me and gave me a good deal on my trade. I highly recommend Rosner Stafford ,VA to any body looking to purchase a new toyota . Best regards Ahmed(recently purchased a 2015 Camry LE) More
Ask for Sean Davis We loved our '12 Hylander and we're looking to upgrade to a bigger vehicle. Sean Davis was not only professional but very patient and knowledgeable i We loved our '12 Hylander and we're looking to upgrade to a bigger vehicle. Sean Davis was not only professional but very patient and knowledgeable in the entire buying process. It made our buying process smooth with no regrets. We are very satisfied with our new purchase and with the process. Thank you! More
"Exceeded Expectations" I've ALWAYS had extremely bad expectations when it came to buying cars! I felt I was always being lied to. Walked out of negotiations to get a Much be I've ALWAYS had extremely bad expectations when it came to buying cars! I felt I was always being lied to. Walked out of negotiations to get a Much better deal elsewhere! I HATE being swarmed by a bunch of salesman from the same dealership trying to sell you cars you don't even want! Even after you have already told them, "no, I don't want this xxxx vehicle!" Well I went over to Rosner Toyota just to get an idea of what the new Avalons and Camrys where looking like for 2015 and how much they sold for. I wasn't even sure I was in the market for a new car at the time. I walked through the lot checking out what they had in stock coming away surprised with how reasonable the prices were. Cedric Carter approached me on a seriously freezing morning and extended a welcoming handshake and offered his assistance. Again, at the time I'm not sure I'm really interested in buying a new car. So I told him, "no thank you, I'm just looking right now". Cedric didn't pressure me or be a pain in the you know what! He politely handed me his card and let me know he was there for me if I had any questions. He walked away and gave me my space while I took my time looking at vehicles. (That went a long way for me) As I was looking around and seeing these prices better than I expected, I started to think that maybe these prices where a little too good to be true. My mother purchased a brand new 2009 Avalon Limited in 2009 and it cost $12,000 more than the msrp for the 2015 Avalon Limited on the lot! So I now I have to go and get Cedric because now I'm getting interested! Cedric not only told me these prices were real but he would sell it to me even cheaper than that! So needless to say it was time to get this deal done! Cedric was very easy to talk to. I had to get some money issues squared away first. Cedric told me to take my time. He told me even told me if the car was sold, he would order me another one just the way I want it. So Cedric gave me his personal phone number and I bombarded him with questions. He was answering his phone and even helping me on his day off! That's when Cedric started telling different ways to get me financed. Cedric made we aware that I could make a partial down payment, leave with the car and pay the rest later! Cool! So I went on and purchased my new 2015 Avalon Limited. Cedric took his time to show me EVERY little detail my new car had and demonstrated how EVERYTHING works. After the sale was complete, Cedric even told me anytime I have a question or need any help to just call him or stop by and he would get it taken care of. I found Cedric to be very knowledgeable, super friendly, professional, and approachable. I found Cedric to be VERY relatable with a great sense of humor! It was like talking to a buddy. There was never a sense of stress. Just easy going. I'm telling you now, go over to Rosner Toyota in Stafford, Va. and go straight to Cedric Carter! HE WILL TAKE GOOD CARE OF YOU. That's my man! I will buy my next car (Camry) from Cedric! Because of Cedric Carter, Rosner Toyota of Stafford exceeded all expectations!! More