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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

November 30, 2020

Ed was very helpful with my purchase. Thre was no pressure and he was very efficient with the whole process. I appreciate all he did and I am happy with my purchase! More

by Bdexter1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stratton, Chris Richards, Matt Wright
Nov 30, 2020 -

Sheehy Toyota of Fredericksburg responded

Bdexter1991, thank you so much for sharing your positive feedback about your experience with Ed. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 27, 2020

I took my RAV4 in for service to fix a leak on the drivers side, causing puddles of water in the floorboard under the carpet. Sheehy worked to figure out where the leak was coming from and got it fix More

by Marie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Campbell , service department, Fredericksburg Sheehy Toyota
Nov 28, 2020 -

Sheehy Toyota of Fredericksburg responded

Marie, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Nov 28, 2020 -

Marie responded

I see that I neglected to rate Customer Service here on the survey...that would be 5 stars.

November 23, 2020

The service was sloppy and haphazard and not contactless during Covid surge. I had to go in, sign sheet and search for an agent to let me know my car was done. It took almost 2 hours for 30 min apt as I o More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember my agent
November 20, 2020

Excellent service.Start to finish in 1 hour. Tyler Excellent service. Start to finish in 1 hour. Tyler graham was excellent during this whole process. This was my third purchase from this dealership. More

by Ghazalaamjid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler graham , Daniel Duckett
Nov 21, 2020 -

Sheehy Toyota of Fredericksburg responded

Ghazalaamjid, thank you so much for sharing your positive feedback about your experience with Tyler and Daniel. We are so glad that we could provide you with a wonderful experience.

November 20, 2020

Purchased several vehicles from them and have used their service for maintaining vehicles. Excellent service all around. Would definitely purchase from again. Trust them to provide honest assessment of More

by mivanjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fallin, Matt Winters, Matt Wright
Nov 21, 2020 -

Sheehy Toyota of Fredericksburg responded

Mivanjack, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 16, 2020

Had a wonderful experience with Sheehy Toyota of Fredericksburg. I left my car the night before. They called me first thing in the morning to go over what I needed done, and did their best to be fi More

by Georgina.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Harden, Steve Sharkey, Anthony Coghill, Seth Bryant
Nov 16, 2020 -

Sheehy Toyota of Fredericksburg responded

Georgina L, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

November 12, 2020

I could not have been more pleased with the service I received from Sheehy. J T was courteous and professional. He explaned what needed to be done. I gave him the OK and maintenance was performed and More

by fred_loving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. T.
Nov 13, 2020 -

Sheehy Toyota of Fredericksburg responded

fred_loving, thank you so much for sharing your positive feedback about your experience with J.T. We are so glad that we could provide you with a wonderful experience.

November 11, 2020

Tyler did an exceptional job yesterday while assisting me. He asked the right questions and answered my questions completely. I have been a customer of Toyota for over ten years, Tyler is the best technic More

by terry_carden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 12, 2020 -

Sheehy Toyota of Fredericksburg responded

terry_carden, thank you so much for sharing your positive feedback about your experience with Tyler. We are so glad that we could provide you with a wonderful experience.

November 10, 2020

Sheehy did a great job with the maintenance needed for my car. Check-in was quick and easy. I was informed when the work had been completed and Toyota sent a car service to pick me up and take me to the deal More

by Rick W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Marion
Nov 10, 2020 -

Sheehy Toyota of Fredericksburg responded

Rick, thank you so much for sharing your positive feedback about your experience with Tyler. We are so glad that we could provide you with a wonderful experience.

November 07, 2020

Came in with tire pressure light on. The guy told me they checked, and it just needed air and the it was fine. The Light was still on when I left. I was running late for an appt or I would have turned aroun More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
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