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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

August 20, 2021

Courteous, efficient, knowledgeable, Sheehy is a one-of-a-kind dealership with great people fully committed to supporting the best product on the market. Sales, service, parts, and the admin staff a More

by Rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wallace (awesome)
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Rs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2021

Josh was great. He and Carolyn made our service visit excellent. Very trustworthy and the prices were more than fair. Highly recommend. More

by 5grahamboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Carolyn
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi 5grahamboys, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2021

Excellent service department and service representatives. Work done on time, provided transportation, friendly - Lauren Andrews service representative More

by AArmstrong5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative Lauren Andrews
Aug 28, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Aarmstrong5, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sheehy Toyota of Fredericksburg

August 10, 2021

Make appointment, show up, wait, get car when promised and service seems to be done right. More

by Jwayne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Not on survey??
Aug 12, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Jwayne3, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sheehy Toyota of Fredericksburg

August 09, 2021

Fantastic service, fantastic attitudes, and understanding of customer needs. The service department and the sales folks are great. Only area of improvement would be sales inventory More

by Tom03698532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper , Saige Thomas
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Tom03698532! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2021

Josh in the service department was beyond helpful and professional yesterday when my Highlander was in for service and Recall fuel pump replacement. It was a pleasure meeting him! Commendations to Josh! More

by cmassey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Cmassey5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2021

Always has my interest as their first concern! Made sure that our van was ready to go and safe! More

by Howlettcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Howlettcp, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2021

Chris was great at coordinating my service. He was hindered by a slow service team. I learned they need air conditioning. I was there 3+ hours. Seems they would make more money if people worked in a More

by Anon
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Sep 07, 2021 -

Sheehy Toyota of Fredericksburg responded

Hello Anon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2021

Twice I made appointments to have my car inspected or for basic service. the first time it took over two plus hours to just get the car into service. The second time I needed the car so I had to ask for th More

by pdmiller2431
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
August 03, 2021

JT who was my Service Advisor was very professional, and knowledgeable. Thanks for all the help! More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Stenger
Aug 09, 2021 -

Sheehy Toyota of Fredericksburg responded

Will, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! We are always more than happy to assist you if anything else comes up. Take care!

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