
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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We worked with William and he helped make the process of trading in our Nissan for a Toyota so smooth. We are very pleased with this associate and the dealership. trading in our Nissan for a Toyota so smooth. We are very pleased with this associate and the dealership. More
I came in for a 35,000 check and the tech found a hole in the trans pan causing a leak. MIKE was outstanding working with me. He even suggested submitting to my insurance since Toyota did not cover the roa the trans pan causing a leak. MIKE was outstanding working with me. He even suggested submitting to my insurance since Toyota did not cover the road damage which saved me a lot. More
Sheehy Toyota excellent customer service. Was able to get ride, at no expense to me. This was part of great customer service and good ride. ride, at no expense to me. This was part of great customer service and good ride. More
Awesome service. James is really great at his job. Efficient, courteous, informative and obviously likes his job. Great place to get car inspection and serviced! Efficient, courteous, informative and obviously likes his job. Great place to get car inspection and serviced! More
This dealership performs poorly. My first experience was taking in a 6 month old Camry Trd for an oil change. It was supposed to have maintenance covered for two years. They didn’t change the oil claiming i taking in a 6 month old Camry Trd for an oil change. It was supposed to have maintenance covered for two years. They didn’t change the oil claiming it didn’t need to be change for 10,000 miles. The manual that comes with the car says 6 months or 5k miles if you make frequent short trips, which we do. So, you get two oil changes in two years under their “free maintenance,” which is contrary to the manual Toyota gives you with the car. The second experience was taking a Tacoma in for a rear brake job including new pads and re-surfacing the rotors, which was the dealer recommendation. After they did that, the brakes vibrated like crazy. Took it back the next day, they said the rotors were pulled off the machine too early. They re-did the resurfacing job, taking another half a day, and it was satisfactory, no vibrations. Third visit was for an oil change scheduled at 3:15. I called at 6:30 and they said they will be done by 7 when they close. This is a great place for factory service if you want to spend a lot of time running back and forth to get a 2 two hour brake job done in a day and a half, or a great place to not get your oil changed and void your warranty, or schedule an oil change that takes 4 hours. Your time means nothing to them. More
Needed my state inspection to be done speedily as we were leaving out of town. Chris was very professional and exceeded our expectations on a turnaround time. Great service and will definitely be back for leaving out of town. Chris was very professional and exceeded our expectations on a turnaround time. Great service and will definitely be back for future service. More
I worked with Chris C in the service department and he provided really good customer service. I'm glad to have found a reputable place in the area. provided really good customer service. I'm glad to have found a reputable place in the area. More
A very professional team. Second purchase at this dealership. The service department always work with you on making sure you have an appointment that works for you. dealership. The service department always work with you on making sure you have an appointment that works for you. More
My car buying experience was top notch. They worked with my schedule and helped me purchase the perfect car for me. Great and professional team! my schedule and helped me purchase the perfect car for me. Great and professional team! More