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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

October 02, 2021

Very professional kept me informed car ready on time would highly recommend service at Sheehy More

by Rmawilliams58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Richards
Oct 04, 2021 -

Sheehy Toyota of Fredericksburg responded

Rmawilliams58, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg!

September 29, 2021

Great communication throughout the service visit and repair was done promptly. Very friendly customer service as well More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Marion
Oct 01, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Betsy, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 23, 2021

Jim Glasner was very professional and continues to be helpful even after my purchase! Did not waste my time and had the vehicles I was interested in ready to test drive. Will definitely use again. More

by 2Busy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Sep 25, 2021 -

Sheehy Toyota of Fredericksburg responded

2busy, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2021

I received a call prior to my appointment as a reminder I needed to have my car at 7am with less than a quarter tank of gas . Got to the dealer on time and was told they couldn’t get the service I needed be More

by orc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Sep 23, 2021 -

Sheehy Toyota of Fredericksburg responded

Hello Orc, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 22, 2021

James King represents you very well. I plan to recommend my friends who own Toyota cars to use the Sheehy in Fredericksburg and ask for James. I am puzzled as to why it now takes 10 days to get an appointme More

by sharon8799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
Sep 23, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Sharon8799, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 21, 2021

Shayne, thanks for an exceptional service experience. Appreciate you understanding the family emergency and getting us in without an appointment. More

by 2mrsgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne in service department
Sep 23, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi 2mrsgriffin, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 16, 2021

Was ready for my appointment, got my car back earlier than expected. Work was performed as requested, car was in good shape when I picked it up. I will return to this dealership for my next service needs More

by Kjjp1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooper, Service
Sep 19, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Kjjp1, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 15, 2021

Bryan Davis was awesome. He answered all my questions timely and helped us get the van we wanted. Who know these would be in such short supply. Crazy times. More

by juno411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Davis
Sep 17, 2021 -

Sheehy Toyota of Fredericksburg responded

Juno411, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 15, 2021

Work not complete 3 trips plus when I have appointment still have to wait hours return 3 times for issues More

by Williamdeane31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren very good employee service intake counter
Sep 17, 2021 -

Sheehy Toyota of Fredericksburg responded

Williamdeane31, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (540) 507-0076 to speak to our manager directly.

September 14, 2021

Chris from the service department was amazing. The car came back as promised and on time. More

by cosgrosr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from service
Sep 17, 2021 -

Sheehy Toyota of Fredericksburg responded

Cosgrosr, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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