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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

November 29, 2021

The service wa s awesome. The technican was very helpful and knowdgeable. I will be brining my car back to this dealership in the future More

by Retiredmarine20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 03, 2021 -

Sheehy Toyota of Fredericksburg responded

Retiredmarine20, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 28, 2021

Sheehy Toyota of Fredricksburg has always provided me top notch service and this time was just the same. Outstanding service! More

by Tom S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilton Fernandes
Dec 03, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Tom S., thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2021

Great service, as always! Our service representative communicated with us throughout the entire process and kept us informed of what we needed. Went above and beyond. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kovach
Nov 27, 2021 -

Sheehy Toyota of Fredericksburg responded

John, we're happy you found our staff to be so supportive during your experience here at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2021

Chris K. took good care of my 2004 Tacoma for its annual service. Great, comprehensive communication before and during the service ensured complete satisfaction upon completion. Sheehan has a great servic More

by Seg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kovach
Nov 27, 2021 -

Sheehy Toyota of Fredericksburg responded

Seg1, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2021

Very slow processing even with self finance. Stuck in queue for financial manager sitting and waiting over hour More

by cokapseven
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Duckett, Matt Wright
Nov 16, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Cokapseven, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (540) 507-0076 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 31, 2021

We were traveling and had a breakdown with our highlander. The service people at Sheehy Toyota were very professional and helpful .I would use them again. I’d recommend them to other’s. Thank You More

by painterman2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Richards
Nov 02, 2021 -

Sheehy Toyota of Fredericksburg responded

Painterman2011, we're happy you found our staff to be so supportive during your experience here at Sheehy Toyota of Fredericksburg. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2021

I always take my 2014 Camry back to this the dealership where I purchased it new. I think it has something to do with why I've never had a problem with this vehicle. I always know what's next on the main More

by Dad6pack63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service department
Oct 31, 2021 -

Sheehy Toyota of Fredericksburg responded

Dad6pack63, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2021

Five Star Service. Shayne W. kept my wife and I up to date, and accomplished all that we requested. Our car was ready within the time estimated. We're happy with your service. Thanks. David More

by dewbmw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne W., Saige Thomas
Oct 29, 2021 -

Sheehy Toyota of Fredericksburg responded

Dewbmw2, we're happy you found our staff to be so supportive during your experience here at Sheehy Toyota of Fredericksburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 29, 2021 -

dewbmw2 responded

Thanks. David.

October 25, 2021

My experience was not bad. Chris gave excellent customer service. Thank you so much. Great! More

by cssmithers130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Chris
Oct 27, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Cssmithers130, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2021

Wait for 40K service was excessive. Cost of service too expensive. Received less than 10% military discount. More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Sexton
Oct 27, 2021 -

Sheehy Toyota of Fredericksburg responded

Hi Sparky, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (540) 507-0076 so we can understand your situation better in order to try and turn your experience around. Thank you, Sheehy Toyota of Fredericksburg

Oct 27, 2021 -

Sparky responded

Already been contacted by JT to come in and they will try to help me. Result is unknown. No firm commitment made.

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