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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,393 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,393 reviews

January 23, 2024

Was able to drop off my car last minute on a Saturday morning and picked it up just a couple hours later. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne
Jan 23, 2024 -

Sheehy Toyota of Fredericksburg responded

R, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 21, 2024

Excellent ,Kevin was Great , Did everything he could for us. Sheehy has stepped up their service in the last few years. Left a negative like 3 years ago, It’s a world of difference from then. Highly recomme More

by rcozzati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Service Coordinator was excellent
Jan 22, 2024 -

Sheehy Toyota of Fredericksburg responded

rcozzati, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 18, 2024

Excellent service, the service is done in a timely manner, the staff is very attentive and very friendly. More

by Gaudys Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanda
Jan 19, 2024 -

Sheehy Toyota of Fredericksburg responded

Glaudys, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 17, 2024

Great interaction with the service team and my service advisor. However, the rental/loaner invoicing process needs improvement. More

by emilydbmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bill.benson@sheehy.com
Jan 19, 2024 -

Sheehy Toyota of Fredericksburg responded

emilydbmom, thank you for your feedback and high star rating!

January 16, 2024

Good quality work. Service Advisor was nice and saved me some money. I appreciate that! Car was finished in a timely manner. More

by Marqessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 17, 2024 -

Sheehy Toyota of Fredericksburg responded

Marqessa, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2024

The service representative, Chanda is very friendly, knowledgeable, and helpful. 1 2 3 4 5 More

by LSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanda - Service
Jan 13, 2024 -

Sheehy Toyota of Fredericksburg responded

LSB, thank you for your high star rating. Have a great day!

January 11, 2024

Courteous and professional. Excellent facility that can handle multiple customers concurrently. Will continue to use their service department. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Campbell
Jan 12, 2024 -

Sheehy Toyota of Fredericksburg responded

Wayne, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 11, 2024

Joshua is an outstanding service advisor. He cares about every customer. Got me in and out for the short notice repairs on my Tacoma. More

by rwmccaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisior, Joshua McMillon
Jan 12, 2024 -

Sheehy Toyota of Fredericksburg responded

rwmccaw, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

Adam was extremely helpful and the car is awesome. I am very happy with my vehicle and the level of service that I received. Will be going there for my next vehicle. More

by Criley57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Porter
Jan 09, 2024 -

Sheehy Toyota of Fredericksburg responded

Criley57, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

Pro’s: 1) turnaround time for completion of work 2) courteous and helpful service advisor and follow-up Suggestions: 1) reduce repair costs (cost of repair was exceptionally high) 2) wash More

by Customer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 09, 2024 -

Sheehy Toyota of Fredericksburg responded

Customer5, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

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