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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.7
1,393 Reviews
Call Dealership (540) 808-1172
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3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,393 reviews

February 21, 2024

Totally enjoyed our experience! Joshua was so nice and knowledgeable and he has a great personality. Have already given his card to a friend! More

by Deers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Polychrones
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Feb 26, 2024 -

Sheehy Toyota of Fredericksburg responded

Deers, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 20, 2024

I had the most distressing visit at this particular dealer and its was not the first time.I had a wonderful encounter when I went to Joshua Polychrones to find out how I could trade my 22 Rav for a Hig More

by shae.ep53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
these people are short staff, or I would not have to wait 3 hours for a 30000miles service, on top of that I got back a dirty car
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February 20, 2024

Chris does a great job in customer service and support. I always take my vehicle to him. More

by Jcofer713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 25, 2024 -

Sheehy Toyota of Fredericksburg responded

Jcofer713, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 20, 2024

The service advisor was competent and efficient. He answered my all my questions clearly and gave some valuable recommendations. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
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Feb 26, 2024 -

Sheehy Toyota of Fredericksburg responded

Bill, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2024

Your salesman failed to tell us that the "emergency door key" was part of the Key Fob and would fit into the 2nd fob - when we received it!! Your best employees to help us thru the new auto transition are More

by ron hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Keith are your best employees, Wilton Fernandes
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Feb 25, 2024 -

Sheehy Toyota of Fredericksburg responded

Ron, we apologize for any frustration that you experienced and we appreciate you bringing it to our attention. We will be sure to share this with our team. Please don't hesitate to give us a call anytime so we can address any questions or concerns that you may have.

February 16, 2024

Friendly and respectful of your time. Always trying to accommodate your needs. Never adds pressure to buy or replace items. More

by terry_carden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 17, 2024 -

Sheehy Toyota of Fredericksburg responded

terry_carden, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 14, 2024

JIm Glasner is an excellent salesperson. He listens to what you want. He doesn't try to push you nto something you don't want. He was patient and made sure that we got the car we wanted. Onc More

by jacksmission
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Report | Print
Feb 15, 2024 -

Sheehy Toyota of Fredericksburg responded

jackmission, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 14, 2024

Overall good experience. Surprised at the low inventory on the lot. Salesman was very attentive. More

by tsburcham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Feb 15, 2024 -

Sheehy Toyota of Fredericksburg responded

tsburcham, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 12, 2024

I rate your salesman Above average for their willingness to locate a vehicle for me. Below Average for your selection of vehicles. I do not understand why poor selection of non 4 wheel drive pickup trucks More

by Jackfrost24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cook
Report | Print
Feb 13, 2024 -

Sheehy Toyota of Fredericksburg responded

Jackfrost24, we apologize for any frustration that you experienced and we appreciate you bringing it to our attention. We will be sure to share this with our team. Please don't hesitate to give us a call anytime so we can address any questions or concerns that you may have.

February 10, 2024

Edwin in service was exceptional! He went above and beyond to help us. We had both our vehicles serviced back to back days. More

by aweaver268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in Service
Report | Print
Feb 11, 2024 -

Sheehy Toyota of Fredericksburg responded

aweaver268, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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