Sheehy Toyota of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 1,393 reviews
My Fiancée and I are getting married in March and were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us so were looking for a 4Runner to purchase as our first family car. George was extremely helpful, not pushy in the least. Instead of trying to sell us something, he acted as a consultant in our purchase, giving us very helpful advice and preparing us for what to expect with financing. His help was invaluable, and I will not hesitate to recommend Rosner Toyota to anyone in the future. Thanks George! More
My first car purchase experience was surprising a wonderful experience. SALESMAN: I actually went to a Honda dealership first and felt that I was being ripped off and taken advantage of. So I left wonderful experience. SALESMAN: I actually went to a Honda dealership first and felt that I was being ripped off and taken advantage of. So I left empty-handed and disappointed. I have a friend who thinks highly of Toyota and while I had my reservations, I decided to go for a look. I have to say Jimmy Leveque was an excellent salesperson. He is not pushy, he has excellent product knowledge (I asked him LOTS of questions); he is genuinely honest (which I admire most, for being a car salesman); he is very patience and most of all he is just a down to earth kind of guy. I felt comfortable with him through the whole sales process and never felt like I was being pushed to buy something that I would ultimately be unhappy with. I say all of this because I actually visited the dealership three times before finally purchasing my car. (My family was annoyed with me but Jimmy was very patient.) I was looking to stay within a certain budget because it was my first car purchase. I received the graduation reward discount for being a recent grad, which is an amazing deal! Jimmy suggested the Scion xD, which I had never heard of before. I researched all about it, test drove the car and asked more questions. I absolutely love my car! DEALERSHIP: I love the fact that I can go back to Rosner Toyota for free oil changes and state inspections for life! I also really like their service staff too! I would highly recommend this dealership & salesman to anyone and when it comes to customer service I'm a very picky person. More
I enjoyed sharing my time with the Rosner Team and Mr. Leveque. They deserve more than a rating of "5" I give them a "10". I struggled with the difficulty of having a lease car that enjoys eating gas more Leveque. They deserve more than a rating of "5" I give them a "10". I struggled with the difficulty of having a lease car that enjoys eating gas more then I wish to pay. They gave me an opportunity to realize that there are people on your side. Thanks to the Team of Rosner Dealership in Fredericksburg Virginia. More
Today, I came in unsure of what I wanted. I was interested in hybrids, Camrys, Corollas, and more at various other stores in the Fredericksbug area. Not only was William patient, but he was quick. interested in hybrids, Camrys, Corollas, and more at various other stores in the Fredericksbug area. Not only was William patient, but he was quick. He let me look at all the cars I wanted and helpfully guided me over to cars that were in my price range but still had the features that I wanted. Afterwards, he negotiated diligently and efficiently between me and his manager. WHen I wanted some time to think, William was happy to give me the space I needed, even offering to let me take the car home for the evening to think it over. Later, I took the deal Rosner Toyota offered to several other stores--Ford and Pohanka Honda. Neither of them were willing to beat the deal, and Pohanka Honda wasted a lot of my time in the process. It quickly became clear that the deal that Rosner Toyota had offered was literally the best in town. Overall, I was VERY impressed by the efficiency displayed by Rosner Toyota, as well as how helpful they were. Their speedy work made me feel like I was constantly being helped, sometimes by several associates (between the finance, magagement, and sales departments). My time was well spent--not wasted. In addition, Rosner Toyota , hands down, has the best deal in town. Between the rebates, the specials, the cars, and the customer service, you can't go wrong with Rosner Toyota. More
My family and I were traveling from Maryland headed My family and I were traveling from Maryland headed towards North Carolina when my Maintenance Required! Light came on and Stayed On! We pulled over My family and I were traveling from Maryland headed towards North Carolina when my Maintenance Required! Light came on and Stayed On! We pulled over and inspected the the car to find that I was low in engine oil. I thought I could make it to my destination just by adding some oil...needless to say the light continued to stay on. I then proceeded to use my "emergency" function on my car to locate the nearest Toyota Dealer. I immediately drove to Rosner Toyota of Fredericksburg ,Va. There this wonderful young lady greeted me and escorted me to the service area. There I was assisted by Ms. Becky Robertson. I explained my situation to Ms. Becky about the fact that we were supposed to be in North Carolina at a certain time, the family was hungry and "a little upset" for the pit stop. Ms. Robertson made arrangements for the car to be serviced. While we waited for the service the shuttle van dropped and picked us up from "Cracker Barrell" where we had breakfast. Ms. Robertson kept me abreast of the situation and when we returned gave me a detailed explanation of my service. There is NO DOUBT that I am and would recommend Rosner Toyota. The staff is Friendly, Courteous, Fast and Affordable (especially coming from out of town with car issues). Thank you Ms Becky Robertson, the first young lady that greeted me, the guys that drive the shuttle and the cashier! You guys are Awesome! MFranklin (Maryland) More
I had a wonderful experience when trading in my 2010 4Runner and purchasing my 2013 4Runner. I communicated what I was looking for and they found it within 20 minutes. My sales representative, Dan Gat 4Runner and purchasing my 2013 4Runner. I communicated what I was looking for and they found it within 20 minutes. My sales representative, Dan Gatto, was knowledgeable & very helpful. It was a comfortable, no pressure purchase from start to finish. Financing was handled by David Dunne and that was also a nice experience. Pick-up was exciting! Dan was very helpful in helping me with all the new technology and apps.......He even assisted me with syncing my phone. I will certainly use Rosner Toyota for my service needs and will return there when its time to purchase my next 4Runner. More
Went in for my 5000 mile service check-up. The service assistant was right there to greet me with a friendly smile. Explained to me what they would be doing on this visit. Then escorted me to the servic assistant was right there to greet me with a friendly smile. Explained to me what they would be doing on this visit. Then escorted me to the service waiting area. This dealership has always provided me with great service and there friendliness is outstanding. Would recommend Rosner Toyota to everyone. Nice job Tarron!!! More
I don't usually give reviews however; this time I will make an exception. Deon Shamberger deserves praise for what an amazing associate he truly is. He went above and beyond his call, and it was clea will make an exception. Deon Shamberger deserves praise for what an amazing associate he truly is. He went above and beyond his call, and it was clear to me he truly cared about me as a person. Most sales people are just trying to make a quick sale not him he answered all my questions and helped me get the vehicle I wanted. This is now my second car buying experience through him. I couldn't ask for more and he is the only one I will ever buy from. I recommend him very highly to anyone looking to buy a car you will not be disappointed. Thank you, for all your help! More
The freindliness of the staff is exceptional. I was greeted as I walked in as if I was a close friend of the associate though we had only met twice previously. Since my oil change was free I certainly greeted as I walked in as if I was a close friend of the associate though we had only met twice previously. Since my oil change was free I certainly had no complaints about price but the addition of the tire rotation and car wash was an especially nice service to have received (the pollen is terrible right now). Overall, I would have no reservations about recommending this Toyota dealership to anyone, even those who may not own a Toyota themselves. More
I had my Toyota Highlander serviced at Fredericksburg Rosner Toyota on 20 April 2013. Everyone included in the visit, from the individual who wrote up my service request to the cashier, was very pleasan Rosner Toyota on 20 April 2013. Everyone included in the visit, from the individual who wrote up my service request to the cashier, was very pleasant and friendly. I service both of my cars at Rosner Toyota; I would recommend them for service and new vehicle purchases. Chris King More