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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

4.7
1,409 Reviews

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,409 reviews

October 31, 2017

Run!!! Save your money for a car! I brought car and realized after the fact they charged me 1000 in fees on a used 2010 model. I previous brought 2015 from another dealership and was n More

by Shaniqua Nutall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Glasner
Nov 06, 2017 -

Sheehy Toyota of Fredericksburg responded

Shaniqua, we regret to hear that you feel this way and would be more than happy to go over any fees that were associated with your purchase. We certainly don't want there to be any confusion. These fees are all explained at the time of purchase and if you have any questions about these, please don't hesitate to give us a call. Thank you again and we hope to hear from you soon.

October 21, 2017

Sales folks are great but Accounting horrible Purchased 2 new vehicles in Sept Wilton is the greatest in Sales! Accounting not so much! Messed up paperwork and they have owed us $600 on one vehicl More

by SWorley
Customer Service
Recommend Dealer
No
Employees Worked With
Pamela
Oct 24, 2017 -

Sheehy Toyota of Fredericksburg responded

We are happy to have you in our family! Thank you for taking the time to review and rate us. We appreciate it.

October 08, 2017

Thanks for great service Jim was very professional and down to earth when buying our new used Toyota Hylander! We were looking for a dependable low mileage new used vehicle an More

by vargasrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Oct 14, 2017 -

Sheehy Toyota of Fredericksburg responded

Thank you for the great review!! We appreciate your business!

October 05, 2017

Thanks Jim Glasner Jim was great to work with when buying my Tacoma pickup especially because he was my eyes for me because I live in North Carolina and have never agree More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Oct 06, 2017 -

Sheehy Toyota of Fredericksburg responded

We are pleased to hear that you had a great experience! We appreciate your time and business. We hope you are enjoying your new truck!

October 05, 2017

Excellent customers support Even though Jimmy Rhody was not the person with whom I dealt when buying my 2017 RAV-4, he volunteered to help me set up my Scout GPS Link because he More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Rhody
Oct 06, 2017 -

Sheehy Toyota of Fredericksburg responded

Thank you for the great review and high star ratings Don!

October 01, 2017

Awesome Agent I arrived and was greeted instantly BY a salesman -- Ed Stratton. What I liked best about him is that he was attentive, but not pushy. He spoke to m More

by Francesca Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stratton
Oct 01, 2017 -

Sheehy Toyota of Fredericksburg responded

We are happy to hear you had such a great experience!! Thank you for sharing it and we look forward to seeing you again!

September 28, 2017

Ask for Jim! I’ve never bought a car from a dealership before, so even though I’m a grown woman I brought my dad to help me out. My dad is a bit of a hardass...buu More

by Vmvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Sep 28, 2017 -

Sheehy Toyota of Fredericksburg responded

Thank you for taking the time to share your experience with us! we are happy to have you in our family.

September 28, 2017

Untruthful We bought a vehicle in May and the salesman informed us that it had a timing change not a timing belt so that would save us in maintenance costs. Afte More

by Rbh.mah
Recommend Dealer
No
Employees Worked With
Ed Stratton
Oct 01, 2017 -

Sheehy Toyota of Fredericksburg responded

We regret to hear this and we also responded to your review on Yelp. Can you please private message us with your full name or give us a call directly so we can look into this further for you? Thank you

September 27, 2017

Amazing service Great service, great price and Jim was very friendly patient and helpful, he provided us with an excellent service throughout the whole process of pur More

by Luisfer423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glasner
Sep 28, 2017 -

Sheehy Toyota of Fredericksburg responded

Thank you for taking the time to share such a great review and high star rating! We appreciate your business and hope you are enjoying your new car!!

September 27, 2017

Genuine Sales Guy Jim made conversation not small talk. The entire interaction he was engaged and genuine. Jim was busy with a customer when we pulled up but split his More

by FansofJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Reves, Jim Glasner
Sep 28, 2017 -

Sheehy Toyota of Fredericksburg responded

Thank you for taking the time to review and rate us!

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