
Sheehy Toyota of Fredericksburg
Fredericksburg, VA
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A bit disappointing. Service Dept correctly diagnosed the problem of "cupping" of tires, but the solution (4 wheel alignment) was performed extremely quickly (in my expe Service Dept correctly diagnosed the problem of "cupping" of tires, but the solution (4 wheel alignment) was performed extremely quickly (in my experience with Sheehey Service Dept) and no documentation of the alignment was provided-just the bill for the service. So I really have no idea of the extent of misalignment (if any). Also they recommended services not required or recommended by Toyota (fuel induction cleaning @20K miles!!!) More
It was a crazy busy day but I was greeted , notified of progress , and dealt with professionally and courteously all the while . John was excellent throughout my wait . progress , and dealt with professionally and courteously all the while . John was excellent throughout my wait . More
Stellar service! Andrew was extremely polite, communicative and thorough with taking care of both me and my car. I truly felt I was in great hands throughout a stres Andrew was extremely polite, communicative and thorough with taking care of both me and my car. I truly felt I was in great hands throughout a stressful situation. I was 3 hours from home and Sheehy Toyota was there for me!! Would highly recommend!! More
Amazing experience with Jim. Me and my husband were very comfortable signing paperwork on our new car. One of the easiest processes. Jim made this car buying experience Amazing. Me and my husband were very comfortable signing paperwork on our new car. One of the easiest processes. Jim made this car buying experience Amazing. He was very knowledgeable and honest. I would buy a car from him tomorrow if I could. Overall great experience. More
Exceptional vehicle maintenance service and professional customer care service every time. Billy went beyond expectations setting up pickup/drop off transportation accommodation for this visit. customer care service every time. Billy went beyond expectations setting up pickup/drop off transportation accommodation for this visit. More
I got there early, they open on time, the service was great. Jon was very kind, professional and he help me with my visit to the service department. great. Jon was very kind, professional and he help me with my visit to the service department. More