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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.7
1,393 Reviews
Call Dealership (540) 808-1172
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3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,393 reviews

June 07, 2024

It is a great customer service very responsible and they do a great job. I’m very happy with the service that I got from sheehy Toyota. More

by Rafaelosorio302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewin reyes
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Jun 09, 2024 -

Sheehy Toyota of Fredericksburg responded

Rafaelosorio302, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2024

The staff was very professional and helpful. Estimates were accurate and updates were provided throughout the service period. More

by emooreathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jun 06, 2024 -

Sheehy Toyota of Fredericksburg responded

emooreathome, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2024

They always keep customers informed while waiting during service. Great staff. Friendly, knowledgeable and explain what is happening. More

by Lfales
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Staats
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Jun 06, 2024 -

Sheehy Toyota of Fredericksburg responded

Lfales, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 01, 2024

I was helped/seen earlier than expected. Everyone was courteous, helpful and friendly. I was given expert advice for the care of my car. More

by Brocla Marshall
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sexton
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Jun 02, 2024 -

Sheehy Toyota of Fredericksburg responded

Brocia, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 22, 2024

Always good service , every time I go in to get my car serviced, very polite More

by conielemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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May 26, 2024 -

Sheehy Toyota of Fredericksburg responded

conielemons, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 22, 2024

Joey kept me informed throughout the process. Was told the additional work would take an extra hour but ended up waiting an extra 3 hours. Was informed a couple times that it would be another 30 More

by dgood9293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
May 31, 2024 -

Sheehy Toyota of Fredericksburg responded

dgood9293, we apologize for any frustration that you experienced and we appreciate you bringing it to our attention. We will be sure to share this with our team. Please don't hesitate to give us a call anytime so we can address any questions or concerns that you may have.

May 21, 2024

More Satisfaction about the dealer taking time for my car and checking everything is good More

by Sherbanoforlife3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
May 22, 2024 -

Sheehy Toyota of Fredericksburg responded

Sherbanoforlife3, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 17, 2024

Very courteous and efficient. Work on our vehicle started sooner than expected. Liked the video showing what the mechanic was doing. More

by mikekirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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May 18, 2024 -

Sheehy Toyota of Fredericksburg responded

mikekirch, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2024

Jon was very efficient and courteous. I liked the service video they sent to let me know any concerns they had about my vehicle. The availability of Lyft to take me home and back was amaz More

by mtrhea77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon in the service department
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May 18, 2024 -

Sheehy Toyota of Fredericksburg responded

mtrhea77, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 14, 2024

Dealership is great to work with. I brought my truck in for service to address a humming sound coming from the rear. I got a new set of tires and breaks thinking that might be the sol More

by tom.chaleki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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