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Sheehy Toyota of Fredericksburg
Fredericksburg, VA
1,408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 23, 2024
Eric was extremely professional and helpful with getting my truck in to order the new switch. The other service was performed quickly so our wait time was minimal. Thanks my truck in to order the new switch. The other service was performed quickly so our wait time was minimal. Thanks More
by Brad
Employees Worked With
Eric
July 21, 2024
The service department fails to diagnose issues with my Toyota 4-Runner. As a result, in one single year, I paid OVER $10k in repair cost in multiple trips to this dealership. For example, I recently had Toyota 4-Runner. As a result, in one single year, I paid OVER $10k in repair cost in multiple trips to this dealership. For example, I recently had the inspection done with repair cost of $1,660. One day later, all warning signals came on and I now have to pay over $2,260 for additional repair costs. The only reason I am even giving them 2 stars is because of the friendly service staff. I wish they had given me a complete diagnosis so I wouldn't have to keep bringing the 4-Runner into the shop with substantial additional labor costs each time. Labor cost could have been significantly minimized if they had properly diagnosed the needed repair. Sorry to say but this dealership lost my business. More
by mksza
Employees Worked With
Kevin Runey
July 20, 2024
A bit disappointing. Service Dept correctly diagnosed the problem of "cupping" of tires, but the solution (4 wheel alignment) was performed extremely quickly (in my expe Service Dept correctly diagnosed the problem of "cupping" of tires, but the solution (4 wheel alignment) was performed extremely quickly (in my experience with Sheehey Service Dept) and no documentation of the alignment was provided-just the bill for the service. So I really have no idea of the extent of misalignment (if any). Also they recommended services not required or recommended by Toyota (fuel induction cleaning @20K miles!!!) More
by Almostdone
Employees Worked With
Erick Garcia
July 11, 2024
It was a crazy busy day but I was greeted , notified of progress , and dealt with professionally and courteously all the while . John was excellent throughout my wait . progress , and dealt with professionally and courteously all the while . John was excellent throughout my wait . More
by Brian
Employees Worked With
Service Department John
July 09, 2024
Stellar service! Andrew was extremely polite, communicative and thorough with taking care of both me and my car. I truly felt I was in great hands throughout a stres Andrew was extremely polite, communicative and thorough with taking care of both me and my car. I truly felt I was in great hands throughout a stressful situation. I was 3 hours from home and Sheehy Toyota was there for me!! Would highly recommend!! More
by devinesus
Employees Worked With
Andrew
