Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sheehy Toyota of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.7
1,415 Reviews
Call Dealership (540) 808-1172
View Awards

3507 Jefferson Davis Highway

Fredericksburg, VA

22408

Directions

By Type

Showing 1,415 reviews

September 12, 2025

Service department caused damage to my vehicle. I’ll never go to this location again and don’t recommend it. Dishonest employees More

by Alex
Recommend Dealer
No
Employees Worked With
Ash
Report | Print
Sep 15, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the concerns you’ve raised regarding your visit to our service department. We take feedback seriously and would like the opportunity to learn more about what happened so we can address it properly. Please feel free to reach out to me directly at meganherring@sheehy.com or by phone at 540-710-8500 ext. 201216

September 11, 2025

Great place to get your cars service,with outstanding customer service tech(Chris Kovach) and I tell friends that Sheehy does outstanding service work More

by Finch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kovach
Report | Print
July 27, 2025

Took new Corolla in for 5K maintenance, fantastic reception, knowledgeable techs and friendly staff. They were also very accommodating and worked with my schedule, making things as painless as I coul More

by Jhoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 29, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for sharing your experience! We're so glad your 5K maintenance visit went smoothly and that our team, especially Brian, made it as easy and accommodating as possible. We truly appreciate your kind words about our staff and techs—it means a lot. Thanks again, and we look forward to seeing you at your next visit!

July 15, 2025

Joey in service department did an excellent job of getting my Tundra in and out in less than the promised time. Have been doing my Toyota service here regularly since December of 2010 when I first pu More

by mattmcb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Staats
Report | Print
Jul 29, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you so much for your kind words and for being a loyal customer since 2010! We're thrilled to hear that Joey and our service team exceeded your expectations and got your Tundra taken care of ahead of schedule. It’s great to know that our commitment to quality and honoring the lifetime oil change program continues to earn your trust. We truly value your recommendation and look forward to serving you for many more years to come!

June 29, 2025

Chris in the service department is the best! He is honest, reasonable and super kind. I won’t bring my car anywhere else when it needs work! More

by Jackie D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris K. In the service dept
Report | Print
Jul 01, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you so much for the kind words! We're thrilled to hear that Chris in the service department has earned your trust and loyalty. His honesty, professionalism, and kindness truly make a difference, and we’re lucky to have him on our team. We appreciate you choosing us for your vehicle service needs — we’ll be here whenever you need us!

June 19, 2025

Exceptional attention and assistance from Mr. Tristen Hensel. Looks like a lot of handprints on the truck body near engine compartment attesting little or no consideration of truck body prote More

by Blake.d.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Hensel
Report | Print
Jul 01, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for your feedback. We're glad to hear that Mr. Hensel provided exceptional service and that the repairs were completed to your satisfaction. However, we’re sorry to learn about the handprints and the lack of care near the engine compartment — that’s not the level of attention to detail we strive for. We appreciate you bringing it to our attention and will address it with our service team to ensure better protection of vehicle surfaces in the future. Your input helps us improve, and we hope to continue earning your trust.

April 18, 2025

Super easy and efficient. Made an appointment via the Toyota app. Received a video assessment of my car’s status at the end. Will return. More

by GFields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the name
Report | Print
Apr 18, 2025 -

Sheehy Toyota of Fredericksburg responded

Thanks very much for the 5-star review! We greatly appreciate it!

April 04, 2025

Wonderful service ! Wonderful staff !! Very clean waiting room ! Timely manner for repairs ! Friendly staff ! Need more cars to sell !!!! More

by vapaulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saige Thomas
Report | Print
Apr 04, 2025 -

Sheehy Toyota of Fredericksburg responded

We appreciate your 5-star review, and we are always happy to hear that our team here at Sheehy Toyota of Fredericksburg are providing exceptional service!

April 03, 2025

Great Dealership. Never had a problem. Great, Great, Great, Great, Great, great, great, great, great More

by egbcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Apr 03, 2025 -

Sheehy Toyota of Fredericksburg responded

We appreciate your business and are happy to make your experience here at Sheehy Toyota of Fredericksburg the best with each and every visit! Thanks for the 5-star rating!

March 30, 2025

Mr. Baber, Chis, and Joe are easy to work with and that causes a person to want to do business with Sheehy Toyota! v/r Mr. Clark More

by Vitaenverbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Baber
Report | Print
Apr 01, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for the kind words, Mr. Clark! We're so glad to hear that Mr. Baber, Chis, and Joe made your experience with Sheehy Toyota smooth and enjoyable. We always strive to provide great service, and it's wonderful to know that it made a positive impression. We look forward to doing business with you again

1
2
...
142