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Sheehy Toyota of Fredericksburg

Fredericksburg, VA

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Reviews
Vehicles
4.7
1,418 Reviews
Call Dealership (540) 808-1172
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3507 Jefferson Davis Highway

Fredericksburg, VA

22408

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Showing 1,418 reviews

September 29, 2025

Always the best for all things cars weather it’s sales or service the staff and performance is great More

by dipper726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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September 25, 2025

Service provider was friendly and professional. However I wish they had washed the car like they used to do. More

by Slowbutmellow1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service person
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September 16, 2025

Excellent Service, fast and efficient great customer service, Professional Services based on customer needs at the time More

by Kunze1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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September 12, 2025

Service department caused damage to my vehicle. I’ll never go to this location again and don’t recommend it. Dishonest employees More

by Alex
Recommend Dealer
No
Employees Worked With
Ash
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Sep 15, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the concerns you’ve raised regarding your visit to our service department. We take feedback seriously and would like the opportunity to learn more about what happened so we can address it properly. Please feel free to reach out to me directly at meganherring@sheehy.com or by phone at 540-710-8500 ext. 201216

September 11, 2025

Great place to get your cars service,with outstanding customer service tech(Chris Kovach) and I tell friends that Sheehy does outstanding service work More

by Finch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kovach
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July 27, 2025

Took new Corolla in for 5K maintenance, fantastic reception, knowledgeable techs and friendly staff. They were also very accommodating and worked with my schedule, making things as painless as I coul More

by Jhoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 29, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for sharing your experience! We're so glad your 5K maintenance visit went smoothly and that our team, especially Brian, made it as easy and accommodating as possible. We truly appreciate your kind words about our staff and techs—it means a lot. Thanks again, and we look forward to seeing you at your next visit!

July 15, 2025

Joey in service department did an excellent job of getting my Tundra in and out in less than the promised time. Have been doing my Toyota service here regularly since December of 2010 when I first pu More

by mattmcb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Staats
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Jul 29, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you so much for your kind words and for being a loyal customer since 2010! We're thrilled to hear that Joey and our service team exceeded your expectations and got your Tundra taken care of ahead of schedule. It’s great to know that our commitment to quality and honoring the lifetime oil change program continues to earn your trust. We truly value your recommendation and look forward to serving you for many more years to come!

June 29, 2025

Chris in the service department is the best! He is honest, reasonable and super kind. I won’t bring my car anywhere else when it needs work! More

by Jackie D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris K. In the service dept
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Jul 01, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you so much for the kind words! We're thrilled to hear that Chris in the service department has earned your trust and loyalty. His honesty, professionalism, and kindness truly make a difference, and we’re lucky to have him on our team. We appreciate you choosing us for your vehicle service needs — we’ll be here whenever you need us!

June 19, 2025

Exceptional attention and assistance from Mr. Tristen Hensel. Looks like a lot of handprints on the truck body near engine compartment attesting little or no consideration of truck body prote More

by Blake.d.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Hensel
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Jul 01, 2025 -

Sheehy Toyota of Fredericksburg responded

Thank you for your feedback. We're glad to hear that Mr. Hensel provided exceptional service and that the repairs were completed to your satisfaction. However, we’re sorry to learn about the handprints and the lack of care near the engine compartment — that’s not the level of attention to detail we strive for. We appreciate you bringing it to our attention and will address it with our service team to ensure better protection of vehicle surfaces in the future. Your input helps us improve, and we hope to continue earning your trust.

April 18, 2025

Super easy and efficient. Made an appointment via the Toyota app. Received a video assessment of my car’s status at the end. Will return. More

by GFields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the name
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Apr 18, 2025 -

Sheehy Toyota of Fredericksburg responded

Thanks very much for the 5-star review! We greatly appreciate it!

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