Sheehy Hyundai of Waldorf
Waldorf, MD
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Unparalleled commitment to customer service and satisfaction Best car buying experience ever! We had been searching for a particular used car model for our teenaged daughter. Waldorf was a little further than we Best car buying experience ever! We had been searching for a particular used car model for our teenaged daughter. Waldorf was a little further than we wanted to travel, but it was so worth it! Not only was the vehicle in nearly-new condition, but the customer service was unparalleled. Rick Cypress was in immediate and regular contact upon our initial inquiry. The price was a bit out of our budget, but Rick worked with his supervisor, Manny, and we were able to arrive on a price we could afford. He held the vehicle for us until we could get there and it was ready and waiting at our appointed time. The next morning we took it to our regular repair shop and they said it was in unbelievably good condition but they identified an issue. Our hearts sank since it was purchased as is without a warranty, but when I called Rick, he consulted real-time with Manny who said they'd fix the problem. Not wanting another round trip to Waldorf, they authorized me to take the vehicle to a Sheehy dealership near our home. Unparalleled service, and the quality and pricing were beyond anything else we encountered after an exhaustive search. Highest endorsement!!! More
Great customer service experience My sales consultant Glenn Somerville was awesome. He was very well mannered and professional. Who should be several cars based on my needs and wants. My sales consultant Glenn Somerville was awesome. He was very well mannered and professional. Who should be several cars based on my needs and wants. Great experience working with him. More
Amazing Experience - Ask for Vito! VITO was amazing!! Highly recommend anybody looking for an affordable vehicle to ask for Vito for exceptional customer service and care. He was profes VITO was amazing!! Highly recommend anybody looking for an affordable vehicle to ask for Vito for exceptional customer service and care. He was professional, understands what a customer wants and needs, does not pressure you into buying, and genuinely cares for each customer he interacts with. More
Great Ana Embrey from the start lead me in the right direction. Went through all the trim levels and specifications. Found the one with the features I want Ana Embrey from the start lead me in the right direction. Went through all the trim levels and specifications. Found the one with the features I wanted and everything worked out great. I would recommend anyone to her. More
A Fair and Honest Dealer When it was time for me to replace my 2002 Elantra with a new one, we researched several dealerships within a reasonable distance of home. Even by te When it was time for me to replace my 2002 Elantra with a new one, we researched several dealerships within a reasonable distance of home. Even by telephone, it was clear that some of the dealers wanted to play the same old-fashioned sales games, but we didn't get that feeling about Sheehy Hyundai or Conrad Westerman. That initial feeling was confirmed when we arrived at the dealership and found him to be honest and straightforward and interested in getting me the car I wanted at the best price. We had a good experience and got a car that fit my needs and budget. More
Very Happy Stop by and ask for Mr. Glenn. He will help point you in the right direction for the right car for you. He is very patient and knowledgeable. Stop by and ask for Mr. Glenn. He will help point you in the right direction for the right car for you. He is very patient and knowledgeable. More
Great Experience I wanted to take some time to express my satisfaction with Sheehy Hyundai - Excellent Customer Service! Conrad and Ann both did everything possible to I wanted to take some time to express my satisfaction with Sheehy Hyundai - Excellent Customer Service! Conrad and Ann both did everything possible to work this deal for me so that it was as seamless as possible. I work long and hectic hours and it gave me peace of mind that I could reach out to this team via phone, e-mail/text and could get quick, responsive answers and help me get in and out of the dealership with not problem. By far the best accommodations and service I've ever seen in the car dealership. Very direct and honest feedback about all questions asked - you can't any better than this when making such a large purchase. Top notch service. Thanks to the entire team! I also would like to add that the finance team was amazing - Mike, Emmanueal and Kendra. I will be recommending this location for sure. More
Jasmine Richardson's Review Thank you for everything, I am truly sastified with my new vehicle. I was taken care of the entire time with such professionlism and friendliness. Thank you for everything, I am truly sastified with my new vehicle. I was taken care of the entire time with such professionlism and friendliness. More
Hyundai Tucson Review Curtisha was great! She provided a wonderful experience for me and was very patient in the buying process as we went back and forth between prices. Sh Curtisha was great! She provided a wonderful experience for me and was very patient in the buying process as we went back and forth between prices. She is a fantastic attribute to Sheehy Hyundai and I would definitely recommend my friends and family to buy a car from her in the future. More
Rick Cypress , Excellent sells person, more establishment needs to hire individuals like this gentleman. Dedicated and knowledgeable young man who takes pride in h , Excellent sells person, more establishment needs to hire individuals like this gentleman. Dedicated and knowledgeable young man who takes pride in his job. More