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Sheehy Hyundai of Waldorf
Waldorf, MD
1,392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,392 reviews
June 29, 2017
Great service Nice experience. Staff members were helpful. Pricing was great. I would recommend to family and go back if Hyundai is whom I choose to get another car Nice experience. Staff members were helpful. Pricing was great. I would recommend to family and go back if Hyundai is whom I choose to get another car with. More
by kaylanr89
Verified CustomerEmployees Worked With
Eric Coates, Ewing Foulks III
June 28, 2017
Customer satisfaction Excellent showmanship. The team worked with with me to reach my goals by answering questions allowing me time to consider my options and return with r Excellent showmanship. The team worked with with me to reach my goals by answering questions allowing me time to consider my options and return with required documents More
by td1808
Employees Worked With
Ricky Cypress, Nate Conley, Kendra Bridgett, Reggie Sasser, Ana Embrey, Ben Fuchs
June 28, 2017
Hyundai Tucson Rick Cypress was excellent to work with. He recommended a model that suited our needs better than the one we originally requested a quote for which en Rick Cypress was excellent to work with. He recommended a model that suited our needs better than the one we originally requested a quote for which ended up being a better value for us. More
by keithwilsey
Employees Worked With
Rick Cypress
June 27, 2017
Quality Experience Pleasant experience with no pressure. This review requires a 25 minimum word count.....so silly. Here are some more words to satisfy their needs. Blah Pleasant experience with no pressure. This review requires a 25 minimum word count.....so silly. Here are some more words to satisfy their needs. Blah blah blah!! More
by william.sherman
Employees Worked With
Rick
June 26, 2017
Vehicle was never repaired had to have it towed off lot My Hyundai XG350L has been at the Hyundai Dealership in Waldorf MD. The service manager Joe Garcia allowed for the Mechanic to do side jobs at this lo My Hyundai XG350L has been at the Hyundai Dealership in Waldorf MD. The service manager Joe Garcia allowed for the Mechanic to do side jobs at this location, but states he didn't know my car had been on his lot for the last 5-months. Then when it was brought to his attention on Friday June 23, now all of a sudden I'm getting threatening text messages from Ben Fuchs that if my car wasn't removed first he text Sunday then he text back and said Saturday, and my car is not fixed it won't even start up. Jerry Brawner the Mechanic that was working on my car for the last 5-months didn't know how to repair the problem after I paid him a total of 1,742.17 for parts including 705.00 went in his pocket for the labor, and he only charged me 150.00 the first time plus I gave him a 55.00 tip, and the second time after we thought the final part would fix my check engine light problem, and it didn't he charged me 350.00 and I gave him a 150.00 tip to show my appreciation, so when the light came back on I brought it back to him to fix. That's when Joe Garcia said a ticket should have been wrote up for the extra service,but Jerry didn't write one or tell anybody that I had bought the car back. Jerry actual sat right in front of his boss Garcia and said that I didn't pay him anything Lol. He doing side jobs at his place of business on company time and he didn't get paid that was a ball face lie, and I asked him why are you lying. I said you mean to tell me you put on 5-parts and Ben Fuchs gave me an oil change for free and you didn't get paid. he was lying straight through his brown teeth. He kept trying to get money out of me, but I told him I didn't have anymore money to give him. I can go on and on about this, but I would rather meet with you face to face so that we can discuss this further. I have all my receipts, text and pictures to prove my point. I'm trying to go through the chain of command first. I hope to be hearing from you very soon, because I have been without my car for far too long especially after all of the money that I have just spent on it just to get the check engine light to go off. Anything you can do to help me with this situation I would really appreciate it. Thank You J.Powe More
by Jai-Virgo
Employees Worked With
Jerry Brawner, Jarryd Carver, Erica Kallop, Joe Garcia, Ben Fuchs
June 25, 2017
Thank you Conrad The vehicle is great my wife and I really did enjoy how easy it was after being turned down by both Hyundai of Lexington park and Bowie The vehicle is great my wife and I really did enjoy how easy it was after being turned down by both Hyundai of Lexington park and Bowie More
by biggrreddogg78
Employees Worked With
Conrad Westerman
June 24, 2017
Big Liars - CONSUMER BEWARE!!! The Service end of this dealership VERY Poor. The Service writer Immel Amaya lied to me and his manager Joseph Garcia Lied to me also. is They lied ab The Service end of this dealership VERY Poor. The Service writer Immel Amaya lied to me and his manager Joseph Garcia Lied to me also. is They lied about s simple warranty repair and told me all bolts were torqued to specifications. They talked all around not fixing the problem. I talked with one of the mechanics who indicated that there WAS NO SPECIFICATION for the rear speaker and third brake light housing. They suggested I take the car back to the dealer where I purchased the car to get it fixed. I was LIVID at the suggestion!!!!!. I told them this is not a dealer problem this is a Hyundai problem and my car is at YOUR dealership to get fixed. I asked for District Manager phone number and spoke with the General manager and after the Service manager and his service writer realized that I was not just going to go away. They then toook the vehilce in and solved my problem. WHAT A WASTE OF MY ENERGY FORCING THEM TO DO THE RIGHT THING!!!! Caveat emtor ( buyer beware) More
by jeffxmason
Employees Worked With
Immel Amaya & Joseph Garcia, Jarryd Carver, Joe Garcia
June 24, 2017
One Satisfied Customer I desperately needed a new car. I was browsing on the internet and stumbled upon Sheehy Hyundai of Waldorf. Conrad Westerman reached out to me and was I desperately needed a new car. I was browsing on the internet and stumbled upon Sheehy Hyundai of Waldorf. Conrad Westerman reached out to me and was just very kind and informative. He answered all my questions and I decided to come in to take a look around. When I walked in everyone was so pleasant and polite. The environment at Sheehy Hyundai Waldorf was very welcoming, starting with the cleanliness of the building, to the inviting music, and the positive vibes from the employees. The customer service was impeccable. I loved that they truly value their customers. Conrad along with the staff at Sheehy really made this car buying experience so easy. I am very happy that I choose Sheehy to make my purchase. I highly recommend this location. If you are looking for a knowledgeable, kind, and professional representative then I highly recommend you ask to speak to Conrad Westerman. More
by HPIC
Employees Worked With
Conrad Westerman
June 22, 2017
Tucson 2017 The customer service at Sheehy is outstanding. Our sales representative Rick Cypress did a great job. He sold us two cars this year! He's very profess The customer service at Sheehy is outstanding. Our sales representative Rick Cypress did a great job. He sold us two cars this year! He's very professional and was well in tune with our requirements. More
by holli_dunn
Employees Worked With
Rick Cypress
June 21, 2017
Drove almost 2 hours for nothing Told car was available but employee bought it. Manager sends lady to talk to me cause he was to lazy to get off his chair. Told car was available but employee bought it. Manager sends lady to talk to me cause he was to lazy to get off his chair. More
by Mishl20136
Employees Worked With
Nate Conley, Ewing Foulks III, Erica Kallop, Vincent "Vito" Catlett, Reggie Sasser, Ana Embrey, Erica Lezama, Sheretha Underhill
