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Sheehy Hyundai of Waldorf
Waldorf, MD
1,393 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,393 reviews
May 28, 2024
Eric was phenomenal in his level of customer service, knowledge and patience with us as we searched for our new family vehicle. At no point in time did we feel pressured to complete the sale. Eric worked knowledge and patience with us as we searched for our new family vehicle. At no point in time did we feel pressured to complete the sale. Eric worked with us on the trim type, exterior and interior colors we wanted and ensured we received the most for our trade in vehicle. Overall, Sheehy Hyundai of Waldorf provided excellent customer service throughout the purchasing process. From Melissa to Glenn in finance to Eric our sales rep. We have purchased from SHW in the past, and will continue to do so in the future. More
by d.m.d
Employees Worked With
Melissa, Glenn Somerville, Eric Coates
May 25, 2024
Sheehy service representative Jervon was awesome. He received 5stars for his customer service he provided on 22 May 2024. Thank you Jervon for being professional and customer friendly during my ap He received 5stars for his customer service he provided on 22 May 2024. Thank you Jervon for being professional and customer friendly during my appointment. More
by williamsonc6
Employees Worked With
Jervon
May 14, 2024
My oil change was only a few hours. And the team was great about letting me know any additional things they recommend and that should be taken care of immediately or with in the near fu And the team was great about letting me know any additional things they recommend and that should be taken care of immediately or with in the near future. More
by Kyle M.
Employees Worked With
Tiffany Gross
April 15, 2024
I was helped by Eric Coates in a new car purchase. . He was very helpful and knowledgeable about the SUV and was very patient. I recommend anyone looking for a new automobile to ask for Mr. Coates. . He was very helpful and knowledgeable about the SUV and was very patient. I recommend anyone looking for a new automobile to ask for Mr. Coates. More
by baisdenfam
Employees Worked With
Eric Coates
April 10, 2024
When I tell you that the service department team (which includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I have contacted the general manager who also has done zero about the poor quality of service that are being offered to their customers. I have had this young man actually come across in such an unprofessional and inappropriate demeanor, that I contacted my attorneys about the interaction. I created a case with Hyundai regarding this; this Sheehy Hyundai of Waldorf has proven to me that they not only don’t care, but you have to make sure that they’re not getting over on you. They have basically convinced me through their interactions that Hyundai is not a brand that I will invest in going forward. I should never have to question if the products that were supplied to me (which was supposed to be a new catalytic converter) doesn’t work after putting it in my vehicle. I’ve been coming to them since July 2023 and my car is still not fixed at all! My vehicle is there currently only because my part is under warranty. They will not give me a loaner and told me that they won’t even look at my vehicle for a full week because they’re “short staffed”. More
by lsmarshall74
Employees Worked With
Aaron Dawson, Jervon Young
April 04, 2024
I would like to recognize James Miller as an outstanding asset for Sheehy Hyundai. This man treated me with the utmost courtesy and honesty from the moment I walked in the door. Thank you James for making asset for Sheehy Hyundai. This man treated me with the utmost courtesy and honesty from the moment I walked in the door. Thank you James for making my experience of purchasing a new vehicle a very pleasant one. Kudos More
by Johnson
Employees Worked With
James Miller and Brandon in finance
April 01, 2024
My salesman was James Miller. He did an excellent job in making sure I came out with the best deal possible. He sold me my very first car as a new driver and now my second car bra He did an excellent job in making sure I came out with the best deal possible. He sold me my very first car as a new driver and now my second car brand new I’m so happy with my purchase! Thank you James! More
by Chadecrogers
Employees Worked With
James Miller III
March 26, 2024
James Miller has sold me my 2nd Hyundai vehicle and on both occasions my experience working with him has been nothing short of exceptional. We all know that car salesmen get a bad rep for being shark sale both occasions my experience working with him has been nothing short of exceptional. We all know that car salesmen get a bad rep for being shark salespeople. This is NOT the case with James. James is very transparent, thorough, and personable in his professional service. As long as I am with Hyundai, I want James to help me with all my vehicle purchases. Also, I’d like to express my appreciation and gratitude to Glenn Somerville for his transparency and thoroughness on the financing side. He didn’t try to upsell me anything I didn’t need and I appreciate that. Keep these guys please! More
by Christopher.Lucasjr
Employees Worked With
Glenn Somerville, James Miller III
March 10, 2024
I am able to schedule appointments fairly quickly. They are reasonably priced. And they communicate often with the customer about the needs of the car to include pricing. I will continue to take my ca They are reasonably priced. And they communicate often with the customer about the needs of the car to include pricing. I will continue to take my car to this dealership due to their awesome customer service. Regardless of who your service person is they are all willing to help. Love this team. More
by ttjpsy
Employees Worked With
Tiffany
