Sheehy Ford - Springfield

I have purchased five vehicles at this dealership. The service is top notch. The sales professionalism is just what you want and need when purchasing a vehicle of any make and model. I have purchased service is top notch. The sales professionalism is just what you want and need when purchasing a vehicle of any make and model. I have purchased over 25 new and used vehicles over 45 years of driving. Sheehy Ford has become the one-stop shop for me, my family and my colleagues. My experiences as well as my family and each of the customers I have steered to Sheehy have always been excellent. Sheehy Sales Manager's and each of the salespeople I have dealt with have been honest and very helpful. Their knowledge and expertise rise above all others I have dealt with including one where I was an employee. Service is the very best one could hope for whether it is normal maintenance item or an immediate need to correct or explain any warning indicators or malfunction of the vehicle. There have been few of these issues due to the high level of preventive maintenance and the use of their VIP program. More

I purchased a pre-owned SUV from Sheehy Ford in December. Victor Wandei and Karl were very professional, and helped me find a vehicle that fit my needs (size, style, and budget). Victor helped me take a no Victor Wandei and Karl were very professional, and helped me find a vehicle that fit my needs (size, style, and budget). Victor helped me take a no-pressure test drive, and was able to get answers to all of my questions. They were very fair on the price, to the point that my lender remarked that it beat the Blue Book Value. I was very pleased with the no-pressure buying experience, and their ability to help me find something that fit my needs (instead of the other way around). I would recommend purchasing a vehicle from this dealer. More

I had not been able to reach a deal with two other Virginia dealerships. I started off with nearly $10K in negative equity as a trade-in. The individuals listed above were determined to make me a sati Virginia dealerships. I started off with nearly $10K in negative equity as a trade-in. The individuals listed above were determined to make me a satisfied customer and offered me more than the car was worth. The also gave me some huge discounts that made it difficult for me to understand how the dealership could make any profit at all. They were all very professional, courteous, and friendly. Arthur went to great length, searching in the tri-state region to find the exact truck I wanted. After a little negotiating I was offered a deal that I could not walk away from. More

La'Quisha Turner was VERY helpful and enthusiastic! When I first spoke to her on the phone, she was very honest and straightforward about vehicles available on the lot at the time of my call and all the cos I first spoke to her on the phone, she was very honest and straightforward about vehicles available on the lot at the time of my call and all the costs associated with purchasing a new vehicle. La'Quisha was very knowledgeable of the vehicle I asked to test drive. She knew all the ends and outs of all the systems on the vehicle and patiently answered all my questions. La'Quisha picked a route for the test drive that allowed me to assess the capability of all the vehicle systems important to me. After the test drive, we sat down to talk price. La'Quisha was very professional when I got a salesperson from another dealership on the phone to tell her they had the same car at a lower price. La'Quisha then offered me a price over $500 less than the price the other dealership was quoting. La'Quisha has continued to enthusiastically and patiently answer all my questions about the vehicle I purchased since the sale. I highly recommend La'Quisha Turner to anyone who is considering purchasing a vehicle! More

This was the best experience I've had in buying a car -- no high pressure sales tactics by sales or the back-office staff. Cindy was there to answer questions, offer options, and effectively facilitate the no high pressure sales tactics by sales or the back-office staff. Cindy was there to answer questions, offer options, and effectively facilitate the sale. She really understands how to inspire customer loyalty and she will be the first person we visit for our next car purchase. More

To the family at Sheehy of Springfield, I wanted to To the family at Sheehy of Springfield, I wanted to thank you for the work you did to put me in a truck that I am truly happy with. Spending To the family at Sheehy of Springfield, I wanted to thank you for the work you did to put me in a truck that I am truly happy with. Spending lots of time online and several Ford dealers in North Carolina & Virginia I can tell you I finished the year at Sheehy. I had a specific truck in mine and figured I would try one last dealer on the last day of the sales year to see about my trade and what I could afford. Well, Arthur, Karl, and Juan went the extra mile and how! It was a bitterly cold night and other dealers would have given up after closing time but Arthur and Karl stayed with me working through the models and numbers until almost midnight. I could see it in there eyes, it was a long day but they persevered and got me a beautiful F150 Lariat 4x4! I was impressed with the after hours effort and the style of customer service building the relationship. I came back with extra demands and Arthur did not say 'no', he said 'yes' we can work this out. I appreciated his display of character after all the negotiating and number crunching when we finally agreed on the deal, we did it with a firm handshake. Walking out to the lot to start up the truck was great!! I had huge smiles, chuckles and a few Yeahs!!! Got home in style and power and can't wait for the beach. Thank you Sheehy of Springfield for making this happen. Sincerely yours, William Stilwell Alexandria, VA More

My new 2011 F-150 XLT 4X4 is the sixth vehicle I have bought from Springfield Sheehy Ford/Subaru since June 2005. This experience has been the best one yet thanks to Karl Prucker and his team! Karl's a bought from Springfield Sheehy Ford/Subaru since June 2005. This experience has been the best one yet thanks to Karl Prucker and his team! Karl's attention to detail and customer service is impeccable. He definitely deserves to be lauded at the highest levels! More

Ford General Sales Manager would not let us leave until a satisfactory deal was reached. We left the dealership alittle after 11:00am still being given great customer service. satisfactory deal was reached. We left the dealership alittle after 11:00am still being given great customer service. More

I called and set up a time to test drive the 2012 Expedition. When we got there Victor was ready and waiting. He selected the vehicle that best fit our needs. There were more options on the vehicle t Expedition. When we got there Victor was ready and waiting. He selected the vehicle that best fit our needs. There were more options on the vehicle than what I imaged. He was patient and answered all of our questions. He was an absolute pleasure! We purchased the Expedition the next day. Everyone we worked worth was pleasant and respectful. We will definitely be back! More

Victor was very professional and helpful in finding the perfect car for me and at a very good price. I was extremely satisfied with the service. perfect car for me and at a very good price. I was extremely satisfied with the service. More