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Sheehy Ford - Springfield

Springfield, VA

3.9
594 Reviews

6727 Loisdale Road

Springfield, VA

22150

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Showing 594 reviews

January 14, 2014

My husband and I have been at this dealership since 1986. We would not think of going any where else. Over the years, we have bought several new cars and a couple used cars and have always been very happy wi More

by nhojadnil4955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Ayala , Kelly Bodden
Jan 20, 2014 -

Sheehy Ford - Springfield responded

Thank you for your loyalty to Sheehy Ford Springfield! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process and amenities! We look forward to seeing you at your next service appointment!

December 29, 2013

I purchased a used Nissan from Sheehy Ford of Springfield, VA and Bouquet Washington was my salesperson. Mr. Washington was very helpful and friendly. I had spoken with him on the phone about thi More

by rakez25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2013 -

Sheehy Ford - Springfield responded

We appreciate you taking the time to share your feedback! We are so glad to hear that Bouquet could help you find the perfect car. It is great to hear when our customers appreciate our hard work. Thank you for sharing your feedback, we look forward to seeing you again soon!

November 25, 2013

Thomas is one the most professional and knowledgeable Sheehy Ford of Springfield sales person we have dealt with over the past 8 years at Sheehy. We have purchased multiple vehicles and would highly rec More

by d2005wick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 06, 2013

I spent over 3 hours at Sheehy on two separate occasions (3 months apart) when I was trying to get information and pricing on a new vehicle. During the second time they basically played games with me t More

by raistbft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bernie
Dec 03, 2013 -

Sheehy Ford - Springfield responded

Thank you for taking the time to share your feedback. We truly appreciate any opportunity to address customer concerns. I want to sincerely apologize for the poor experience you received while working with our dealership. I can assure that is the not the standard we set. I would very much appreciate the time to speak with you so that I may further hear about your experience. Please contact me at frankmccarthy@sheehy.com so that I may restore your faith in Sheehy Ford Springfield. Thank you for the feedback, I look forward to hearing from you soon.

September 14, 2013

Received the best customer service from this guys. They have a lot of knowledge of the products they're selling. Provide lots of options walk you through the buying process. Keep up the good work. More

by antoniarivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ben, tom and javon
Sep 27, 2013 -

Sheehy Ford - Springfield responded

Thank you for visiting Sheehy Ford of Springfield this past weekend! We are happy that you had a great overall experience. We look forward to serving you in the future.

August 10, 2013

Of all the local Ford dealers, Sheehy offered by far the most competitive price, and their friendliness and professionalism was unmatched. I wanted to order a vehicle, and they had no issue accepting my or More

by MadManMoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Boykin
Aug 13, 2013 -

Sheehy Ford - Springfield responded

Hello, We are very happy to hear that you had a pleasurable experience at our dealership. We have a lot of pride for our staff and always enjoy hearing positive feedback about them. We hope to see you again soon!

May 27, 2013

I highliy recommend the dealership to all and recommend I highliy recommend the dealership to all and recommend to buy from Dominique. Dominique made my car buying experience great. I was treated with high More

by Slahrichi101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wafi
May 28, 2013 -

Sheehy Ford - Springfield responded

Thanks for this excellent review! We are so happy we were able to help you find the best car for what you were looking for. We hope your new vehicle lasts you for a very long time. If you need anything else going forward or have any questions please do not hesitate to contact us or stop back into the dealership. You can find us on Facebook and Twitter for additional content as well. We hope to see you back in again soon! Sincerely, Sheehy Ford - Springfield

March 01, 2013

Tom Reber, Internet Sales Manager for Sheehy Ford in Springfield, Virginia delivered a "Raving Fans" customer experience. Although we live four hours away he personally delivered our vehicle and spent More

by jtlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reber
Mar 04, 2013 -

Sheehy Ford - Springfield responded

We cannot thank you enough for sharing your kind feedback with us! Going above and beyond is simply in our job description and it is always our pleasure to give our guests the best car-buying experience possible. Tom is absolutely an asset to the Sheehy Ford team and we are truly humbled to read your kind words about him. Whether you're four minutes or four hours away, buying a new car should be memorable and enjoyable and we're happy to hear that you are raving about your experience. Please let us know if there is any way we can be of service to you again in the future. Take care! Regards, Sheehy Ford of Springfield

February 15, 2013

Jerry and Arthur made our buying experience seamless. We knew what we wanted and they allowed us to finalize the sales without any pressure. Other Ford dealerships in the area do not compare to the service More

by BAllen4Sheehy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry and Arthur
Feb 19, 2013 -

Sheehy Ford - Springfield responded

We are very proud of our entire team here at Sheehy and we are truly humbled to hear that your experience was nothing short of the best we have to offer. Buying a car should never be a hassle which is why we do everything we can to make sure it's as simple and stress-free as possible. We wish you many congratulations on your new vehicle and hope you enjoy your purchase for many years to come. We are greatly appreciative of your business and are proud to have you as a customer of Sheehy's. Please know we are no more than a phone call or email away if you need anything. We thank you so much for your sincere recommendation and we hope to be of assistance to any automotive needs you may have in the future. Take care! Regards, Sheehy Ford Springfield

February 01, 2013

I am a long time Ford truck owner. I have purchased 9 new Fords in my life, seven of which have been from Sheehy. This latest truck buying experience was exactly what I expect. The staff is not only courteou More

by edwardcleek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Brown, Tom Reber and Arthur Lauw
Feb 04, 2013 -

Sheehy Ford - Springfield responded

Jim, We can't possibly thank you enough for sharing such a kind and thorough review of our business. It's feedback like this that let's us know we're doing our job right! Any dealership can sell you a vehicle but Sheehy is here to make sure that the entire process is memorable and enjoyable. We are extremely proud of the customer service we offer and are truly humbled to hear that you've always found this value in us. We tremendously thank you for your loyalty to Sheehy and the Ford brand, and we congratulate on you on your new Ford F-150. We'll be sure your kind sentiments are heard and our whole team will be proud to hear your remarks. Thanks again for your business and your sincere recommendation, and we look forward to seeing you next time! Take care! Warm Regards, Sheehy Ford of Springfield

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