Sheehy Ford - Springfield

A Service Trip Ended with a New Vehicle I just purchased my second vehicle from Sheehy Ford of Springfield. I took my 2010 Ford Escape for an oil change when I was approached by Raegan Hairs I just purchased my second vehicle from Sheehy Ford of Springfield. I took my 2010 Ford Escape for an oil change when I was approached by Raegan Hairston. Raegan stopped me and told me: "Ford is looking for Escapes like the one you have. Would you be willing to purchase another Escape if I can get you into a newer Escape with the same or lower payment? Ford has a program that can make it happen." I wanted to see what the new Escapes looked like so I went with Raegan. The program helped my husband and and I purchase a new 2015 Escape with the features I needed. Thank you Raegan once again for everything. I love the vehicle. More

Professional, expeditious and courteous service We are visiting here from home in South Carolina. Earlier in the day we received a jump start due to a weak battery. We have a 2012 Fusion. We arrived We are visiting here from home in South Carolina. Earlier in the day we received a jump start due to a weak battery. We have a 2012 Fusion. We arrived at the dealership at 11am and were met by Tina Adams, who quickly determined through a hand held device that our battery needed to be replaced. We agreed and asked if the 5000 miles check could be concurrently performed. Ms Adams arranged for the complete service requirements and provided us with a shuttle to the adjacent mall to shop while we waited. During our brief time at the mall we were called 2 times with an update on the service progress and once on a recommendation to have the wheels balanced and aligned, (this has made a noticeable, positive difference in the car's handling). We were picked up at the mall by the shuttle, returned to the dealership and picked up our car at 1:30pm. We are delighted with this service experience. Dianne & Dick Glass More

GREAT EXPERIENCE!! It was late and almost closing time but Robert Burton was the first one to welcome us. Everyone on staff was friendly and helpful and did not feel pre It was late and almost closing time but Robert Burton was the first one to welcome us. Everyone on staff was friendly and helpful and did not feel pressure at all. Robert gave is options and gave great advice about cars once I gave an estimate monthly payment. Sabrina was a great help with package coverage price that I added the total care and the Sheehy VIP club. Overall it was a GREAT experience. Thank you all for making my 2nd car purchase memorable. :-) More

My experience. I recently purchased two vehicles from Sheehy Ford of Springfield about a month apart. The first was a certified pre owned 2012 Focus titanium sedan, I recently purchased two vehicles from Sheehy Ford of Springfield about a month apart. The first was a certified pre owned 2012 Focus titanium sedan, the price was fair and the salesman Joe, sales manager Misha, and finance manager Ben all were knowledgeable, professional, and a pleasure to work with. On my second trip I worked with salesman Richard, Joe and Misha again. Misha found the Escape I wanted in the price range I wanted to pay with no long negotiations that are typical at many dealerships with all of the running back and forth haggling over pennies. I had the pleasure of working with Finance manager Lauren for the Escape with the same positive results. Overall I had a great experience and would recommend Sheehy of Springfield to anyone. With both vehicles, I am very satisfied the Focus is consistently averaging 32.5 MPG commuting and over 37 MPG on highway trips while being comfortable and the handling has exceeded my expectations (this thing acts like it’s on rails)! The Escape is 4 wheel drive with the 2.0 EcoBoost engine, around town I get 23+ MPG and on a recent 390 mile trip it averaged 29.1 MPG! Also with the EcoBoost 2.0 if you need to go you can all while being comfortable and confident. I can also recommend both vehicles highly. More

exceptional above and beyond This is my 7th time servicing my 2013 edge here. There is Gold standard Customer service, as soon as you enter the service area from beginning to end This is my 7th time servicing my 2013 edge here. There is Gold standard Customer service, as soon as you enter the service area from beginning to end you feel like a king. The associates really are sincere and care!! Would never go any were else. 5 Stars More