Sheehy Ford - Springfield

Mary Miller at Sheehy Ford of treats you like family. I bought my Ford Escape brand new from Sheehy Ford of Springfield in 2013, when I was a newly minted attorney. Fast forward to today, March of 2016. I bought my Ford Escape brand new from Sheehy Ford of Springfield in 2013, when I was a newly minted attorney. Fast forward to today, March of 2016. I’m 36 and I’ve been diagnosed with Multiple Sclerosis, which has begun to take my mobility. I have been unable to work for much of the past year and I’ve had to move to Baltimore to cut my rent by two thirds to get by. Making my car payment used to be no problem, but with my health expenses rising and my income dwindling, I desperately needed to cut my monthly expenses, STAT. I remembered how great the finance guy at Sheehy had been during my first purchase in 2013, so, I went in person to Sheehy’s dealership in Springfield to lay it all out there and ask if there was anything they could do to help me lower my monthly car payment given my new health situation and declining disability. Sheehy’s sales person Mary Miller, along with the rest of the team at Sheehy, literally spent the next ten hours that day plotting and planning with me, running every option they could on their lot, and any other of Sheehy’s lots across the area, to see if they could help out… New cars with incentives, Certified Pre-Owned Cars, Used Cars, Leases on new cars… That’s a LOT of math. After all that math, a couple of test drives, and one firm handshake, Mary found the right car for me that not only lowered my monthly payment, but kicked me back $1,300 in cash incentives, AND it is a C-Max Hybrid, so it will save me on gas. (I’m now getting over 40 miles to the gallon, and I have a lead foot!) I love my new car. And I love Mary and the people at Sheehy for what they did for me. It’s hard to find real kindness these days, but to find it in a car dealer’s showroom in spades… Well, it’s just not business as usual for most places these days, but it is at Sheehy. Mary Miller especially went out of her way to help me. After a long day of working with me on this, Mary went out and put the the new tags on my new car that night, literally in a brewing snow storm, and helped me move my stuff from my old car. She's a superstar. I'm lucky to have her in my corner. Thank you, Mary. You're the best. I would send my best friend, my mom, and my own kid if I had one, straight to Mary Miller at Sheehy Ford to buy a car, to service a car, or for any of the other services Sheehy offers. Sending your family members to Sheehy is like keeping it in the family, because that’s how they treat you at Sheehy Ford of Springfield. Like family. More

Awesome customer service ! Maxx is an honest and hard working person! I highly recommend him at this dealership, he is on top of everything! He will call you back as soon as pos Maxx is an honest and hard working person! I highly recommend him at this dealership, he is on top of everything! He will call you back as soon as possible if you have a question, and he is really helpful. He took his time with me, and really believes in customer service. He knows his stuff! More

outsatnding the services were outstanding and everyone made me feel comfortable. Omar was a pleasure to work with and went out of his way to give the best deal the services were outstanding and everyone made me feel comfortable. Omar was a pleasure to work with and went out of his way to give the best deal More

Great Experienc Maxxx Manu was great to deal with and we had a fantastic experience. We called Maxxx from another dealership and he was able to beat their price for Maxxx Manu was great to deal with and we had a fantastic experience. We called Maxxx from another dealership and he was able to beat their price for a new 2016 Ford Focus S! More

Amazing Customer Servixe The service was beyond what we expected. From the moment we parked and got out of the car where we had a warm greeting, to selecting our new car, ever The service was beyond what we expected. From the moment we parked and got out of the car where we had a warm greeting, to selecting our new car, every detail was explained and the process with customer service and the finance manager. Major kudos to Maxxx Manu that went above and beyond helping us to get the right car for us. We are very happy with Sheehy Ford and Springfield's service! More

No words to say but Uris DelPozo, thanks for your assistance. It was my first time in a dealership, that's why I was nervous but thanks to you I'm very satisfied now. I g Uris DelPozo, thanks for your assistance. It was my first time in a dealership, that's why I was nervous but thanks to you I'm very satisfied now. I got a car and I just can say thanks for your kindness. You are a nice guy. I recommend this salesman to everybody, he's the best salesman I've ever met. It has been a pleasure to buy from your dealer, thanks. More

Awesome buying experience!!! I can't praise everyone evolved enough from this dealership!!! I was in and out in record time for me and enjoyed ever bit of the process. From my sa I can't praise everyone evolved enough from this dealership!!! I was in and out in record time for me and enjoyed ever bit of the process. From my sales person Uris, to the sales manager Steve, and even Anthony in finance!! I will be recommending all my family and friends to Sheehy Ford of Springfield over all the other local competition. ESPECIALLY Ted Britt and Jerry's!!! More

Excellent Service and Care My girlfriend and I were shopping around and chose to buy a vehicle from Sheehy in Springfield. My family, personally, has always bought from Sheehy a My girlfriend and I were shopping around and chose to buy a vehicle from Sheehy in Springfield. My family, personally, has always bought from Sheehy and it's always my go-to when life looking to purchase a new vehicle. We pulled into the lot and was immediately greeted by Mary with a warm welcome. We came to the dealership with a few vehicles in mind but after considering a few financial factors, we were forced to consider other options that better met our budget. Mary was very helpful in offering us other options that weren't going to break our pockets. Not only was she very knowledgeable of the vehicle and the Fors brand, but she was also very kind and honest with us and really helped us choose the vehicle that was safe and best for us. Even after all the paperwork and financials, Mary continued to provide us excellent service and go the extra mile to ensure we had a great experience. I would recommend buying a car from Mary and Sheehy and will definitely be a return customer. Thanks, Tommy and Daniella. More

Great service from all departments I have just purchased another Ford Mustang from Sheehy Ford. This time LaQuisha Turner was my sales person. She was, and still is awesome. She answer I have just purchased another Ford Mustang from Sheehy Ford. This time LaQuisha Turner was my sales person. She was, and still is awesome. She answered all my questions and is still there to help after my purchase. She is patient and caring. I also love Shane Mullins in the parts department. She was manager of service, but has moved to parts. I can tell you that Shane is ONE OF A KIND. She always took such good care of me in the service department, so I miss having her there. I highly recommend these two ladies if you ever need help and great service. More

Quick and Friendly. Was undecided on actually getting my 2015 Edge, but wasn't forced into making a decision until I was ready for it. Singh was great in making sure I go Was undecided on actually getting my 2015 Edge, but wasn't forced into making a decision until I was ready for it. Singh was great in making sure I got what and wanted and didn't oversell. More