Sheehy Ford - Springfield

Lowballed trade-in, $600 dealer fee, wasted time w/ add-ons We recently purchased a car at Sheehey Ford in Springfield, VA after shopping around at a few other local dealerships. The salesperson was pretty help We recently purchased a car at Sheehey Ford in Springfield, VA after shopping around at a few other local dealerships. The salesperson was pretty helpful (will write a review for him soon), but I am astounded by the $600 processing fee that's basically straight profit for the sales manager and dealership. Many, if not all, dealerships are doing this now, which is a sadly becoming the norm in Virginia. (More on this below). TRADE-IN OFFER Unfortunately, my wife and I both work full-time and we have one family car, so I don't have time to sell it myself for retail value. So, I fully expected to lose $3-4k trading it into a dealer, who will offer "Black Book" action value (typically from Manheim). However, the sales manager totally lowballed my trade-in, probably because he knew they were losing money since I was paying cash and not financing. Thankfully, another place offered me several thousand dollars more for my car, so I sold it to them instead. (-2 stars for lowball offer) After agreeing to buy the car from Sheehey Ford, next came two additional front- and back-office salespeople who spent about 15 minutes trying to sell me on extra 3rd party warranties and such to which I repeatedly declined. This is pretty standard for nearly all dealerships, so nothing wrong with the practice, but it's somewhat annoying and wastes my time, so -1 star. Facts about Processing Fees In the state of Virginia, a processing fee is NOT required by law and is 100% set by each dealership, not the manufacturer. Surrounding states like Maryland actually impose limits to these fees, while VA dealers are free to set them at their discretion. #PROTIP: Drive 20-ish minutes to Maryland where fees are capped and buy the same car there and automatically save at least $200-$400, or go to Carmax in Potomic Mills ($300 processing fee) or Carmax in Dulles ($200 processing fee). (-1 star for $600 processing fee) More

Wonderful Maxxx is the salesman that helped my husband and I find and purchase my truck. He was amazing, friendly and understanding of what I was looking for an Maxxx is the salesman that helped my husband and I find and purchase my truck. He was amazing, friendly and understanding of what I was looking for and what I needed. He even set up my bluetooth in my truck for me. Please tell him Thank You for me. He truely made the whole process easy and painless. More

NEW TRUCK THANKS TO MR. DENNIS CRONIN! My sales rep Mr. Dennis Cronin was very professional, honest, and went above and beyond. He made me feel like priority and made sure I got the best de My sales rep Mr. Dennis Cronin was very professional, honest, and went above and beyond. He made me feel like priority and made sure I got the best deal. If you want great treatment and experience in purchasing an new vehicle go see him. Please recognize this guy as he is a great sales rep! More

My new ford edge My salesperson, La'Quisha Turner, was outstanding in every respect. Diligent during and after the sale, she provided the best buying experience I hav My salesperson, La'Quisha Turner, was outstanding in every respect. Diligent during and after the sale, she provided the best buying experience I have had in decades of buying cars. Just great! More

Superior Personel give superior service I was so happy with the service I received that when a friend of mine needed a new car I asked Laquisha at Sheey Ford. Now she is very happy with her I was so happy with the service I received that when a friend of mine needed a new car I asked Laquisha at Sheey Ford. Now she is very happy with her new Car as well. More

Ford Explorer Mary Miller was great. She is very personable and helpful. The car buying process is, of course, long but the employees are very friendly and helpful. Mary Miller was great. She is very personable and helpful. The car buying process is, of course, long but the employees are very friendly and helpful. More

Great! Uris was a great! I bought a 2016 infusion se last week, and he made sure everything went well! Took care of us, I will totally buy a car from there a Uris was a great! I bought a 2016 infusion se last week, and he made sure everything went well! Took care of us, I will totally buy a car from there again in the future! More

CONTACT MAX AT SPRINGFIELD SHEEHY!!! We were looking for a specific vehicle for our business. We located the vehicle Springfield Sheehy online. Max greeted us. He was very professional We were looking for a specific vehicle for our business. We located the vehicle Springfield Sheehy online. Max greeted us. He was very professional and knowledgeable. It was the most pleasant buying experience. When we are in need of another vehicle, we will only contact Max. We know he will search the market and locate a vehicle we are looking for. There is no need to go from dealership to dealership and waste time. Start your search at Springfield Sheehy and ask for Max!!! More

Honest, Helpful, Fair price I recently bought a new Fusion Hybrid and both Maxxx and Asburton were very polite and helpful during the sales process. Asburton was very easy to wo I recently bought a new Fusion Hybrid and both Maxxx and Asburton were very polite and helpful during the sales process. Asburton was very easy to work with (and answered all of my questions very honestly) and Maxxx was very technical and offered a lot of advice relating to the MyFordTouch and other hybrid-specific features that the car had to offer. The price was fair (I went in with a USAA car buying price to eliminate any hassle) and the process of finalizing the purchase was smooth (and time consuming too, which is to be expected). Overall, I'm very pleased I chose Sheehy Ford in Springfield for my new car purchase! More

Mary Miller sales I'm a new driver. I got my driving license last year. I haven't drove a lot. I just need to practice driving by knowing the road. My aunt friend Mary I'm a new driver. I got my driving license last year. I haven't drove a lot. I just need to practice driving by knowing the road. My aunt friend Mary Miller is a great sales person. She helped me to get my first car. I'll highly recommend her. More