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Sheehy Ford - Springfield

Springfield, VA

3.9
594 Reviews

6727 Loisdale Road

Springfield, VA

22150

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Showing 594 reviews

May 31, 2018

Great Experience I filled out the survey regarding trading in my car and received a call less than 5 minutes later. Went in the same day and Mike and La’Quisha took go More

by Kita1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La'Quisha Turner, Mike Meadows
Jun 01, 2018 -

Sheehy Ford - Springfield responded

Great to hear! Thank you for the review and high star rating!

Oct 04, 2018 -

Kita1225 responded

Update on the purchase. Had to return the truck several times to Ford. The first, the crank sensor had to be replaced, the second time they found a hole in the intake valve. Truck stills rattles when I cut it on after a “cold start” as the mechanics call it. Felt like I was sold a hoopty or the manufacturer reject they had sitting in the back of the lot. Thoroughly disappointed and inconvenienced. Should’ve have kept my ‘14 Ford Fusion or bought a completely different brand of car. The GM of Springfield VA is working with me since had horrible customer service experience with other members of his staff. Prefer to exchange this vehicle because it shouldn’t sound loud or like an old car when it’s only been purchased a few months ago.

May 29, 2018

friendly, informative and professional Sales Consultant Felt welcomed immediately. Excellent service. Patient and informative sales consultant. Knowledgeable about inventory. Got me in and out. Listened to More

by Irishtrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in Finance, Crystal Treadway
Jun 01, 2018 -

Sheehy Ford - Springfield responded

What a great review! Thank you for taking the time to share your experience with us !

May 22, 2018

Don't go there ! I called to make an appointment for a recall repair. I waited 30 min on the phone for them to check if they have the parts for it. 3 days later I dro More

by frdguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Mullins
Jul 21, 2018 -

Sheehy Ford - Springfield responded

Thank you for taking the time out to write this review. On behalf of all of us here at Sheehy Ford of Springfield, we are truley sorry that the repairs weren't done in a timely and professional manor. Please contact our management staff at 703-922-7900 so that we can rectify the problem. We look forward to making this right for you.

May 16, 2018

Ford F150 Crystal was great. She made the whole process very painless. Very personable and went the extra yard to make sure all was good. Crystal Treadway is More

by Majid Najafi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Treadway
May 17, 2018 -

Sheehy Ford - Springfield responded

Thank you for the great review and high star rating. We look forward to seeing you again soon.

May 16, 2018

Quick and easy Big Mike and Laquisha were amazing! I told them what I was looking for, and they made it happen! No pressure, no gimmicks! Financing was fast, friendl More

by Gibs_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La'Quisha Turner, Mike Meadows
May 17, 2018 -

Sheehy Ford - Springfield responded

Thank you so much for the great review. Truly appreciate the feedback. Please let us know if we can help in any way further.

May 12, 2018

Amazing Experience! Crystal was very professional and helped us purchase our new car in record breaking time! We had a horrible experience with our 1st car purchase but C More

by Deshaskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy , Crystal Treadway
May 16, 2018 -

Sheehy Ford - Springfield responded

Great to hear ! Thank you for taking the time to share your positive experience with us!

May 12, 2018

Great Deal and Experience Michael Meadows professionalism and honesty made purchasing the car a pleasant experience. I strongly recommend him. The dealership was very friendly More

by SquareNupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La'Quisha Turner, Mike Meadows
May 12, 2018 -

Sheehy Ford - Springfield responded

Thank you for the opportunity to earn your business! From us all here at Sheehy Ford of Springfield “Welcome to the Sheehy Family” 👍🏽

May 11, 2018

FIRST CAR SUCCESS The service was great. This was my first time buying a car and I was nervous about the process. Crystal helped me out the whole way through. From the More

by HBN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Treadway
May 16, 2018 -

Sheehy Ford - Springfield responded

We hope you are enjoying your new car! We appreciate your business and look forward to seeing you again.

May 08, 2018

Excellent and easy Great sales pitch for a car and definitely knew exactly what he was talking about. Would recommend asking for Maxxx he will be a big help in finding t More

by Benjamin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
May 09, 2018 -

Sheehy Ford - Springfield responded

What a great review! Thank you for taking the time to share your experience with us !

April 30, 2018

Good no pressure experience. We worked with Curtis. He knew the vehicle and was able to explain all the options and answer all our questions. He worked with us to arrive at a pric More

by Expedition buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Shannon
Apr 30, 2018 -

Sheehy Ford - Springfield responded

Great to hear! Thank you for the review and high star rating!

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