Sheehy Ford Lincoln Of Gaithersburg

We went to see a specific used car willing to buy. Dan Gore told us that the car needed to pass inspection, so in order to reserve it, he needed it US$ 500 refundable deposit. We gave him our credit car a Gore told us that the car needed to pass inspection, so in order to reserve it, he needed it US$ 500 refundable deposit. We gave him our credit car and we tried to negotiated the price that very same day, hoping that everything would be fine with the inspection. He told us that agreeing with the final price was not necessary and that if we did not agree, the deposit was refundable. He even gave us a piece of paper with his handwritting that states "refundable deposit". Unfortunately, we did not agree in the price. His manager was very nasty on the phone and he didn't want to return our deposit. The following day of the conversation with the Ford manager, we bought a new car. A month has passed, my credit card has been charged and still the deposit has not been returned. I felt like if I've been robbed!! and I am still trying to get my deposit back....I guess I need to file a small claim in court. Carmen Montgomery More

This is the second vehicle we've purchased from Sheehy Ford in Gaithersburg and we are very happy with their level of customer service. We did our homework before going into the dealer, but Jason's custo Ford in Gaithersburg and we are very happy with their level of customer service. We did our homework before going into the dealer, but Jason's customer service was excellent. Before the purchase, he was not pushy nor tried any of the stereotypical tactics, which was refreshing for us. Even more important to us, was his level of customer service after the purchase. Roughly a week later we came in with questions about the radio service, he spent 30-45 minutes helping us work through an issue over the phone. He could have told us that we were on our own, but because he didn’t, we will remember that for any future purchases. Thanks Jason! More

As a prior military member and spouse of a retired military member, we've been stationed in a lot of places. Honestly, Sheehy Ford of Gaithersburg has one of the best service departments I have ever military member, we've been stationed in a lot of places. Honestly, Sheehy Ford of Gaithersburg has one of the best service departments I have ever had the priviledge of working with, and it is an honor to actually call them the 'A Team'. More

I have bought many cars over the years and this by far was the best experience! The salesman was very knowledgable about the vehicle and all the options. The finance department was terriffic and there wa was the best experience! The salesman was very knowledgable about the vehicle and all the options. The finance department was terriffic and there was no pressure as with some other dealers to purchsase additional coverages, although they explained them in a understandable way. The General Manager was on the floor and checked to see if my needs were being met with satisfaction. The whole experience was painless and I most definatly got the very best price. I did a lot of research on dealers and the product/price and this was a "no brainer" deal. A very pleasant transaction for sure. More

Great experience! Friendly efficient staff! I was greeted quickly with a smile and the John knew exactly what I needed to have done and got it done in great time. The quickly called me like I reques greeted quickly with a smile and the John knew exactly what I needed to have done and got it done in great time. The quickly called me like I requested to let me know the truck was finished. Will definitely continue using Sheehy for all my service needs! More

I've come from a family of Chevrolet owners and I am the first one to branch off and buy a Ford. So far I am elated with my new Ford Edge and I would like to thank the entire staff of Sheehy, as I dealt wit first one to branch off and buy a Ford. So far I am elated with my new Ford Edge and I would like to thank the entire staff of Sheehy, as I dealt with multiple people throughout the process. I wasn't just a $$$ sign to the staff at Sheehy, and they took the time to really figure out what kind of car I wanted, and explain all of the options that were available to me. My salesman, Corey Ray, was able to locate the exact model and color at another dealership and had it delivered to the Gaithersburg location the very next day! I also want to note that as I was waiting in the service lane for my car to be ready, the service advisor staff were very friendly and I was approached multiple times inquiring if I needed any help. I feel very confident that I will be taken care of when its time for my vehicle to be serviced. I was shocked at how pain-free the car shopping experience was and I will most certainly recommend anyone to Sheehy Ford, Gaithersburg, if they are in the market to buy a car. Thanks again! More

Deceptive salespeople. Was given an "internet" price and arrived to find a $900 higher price due to a "delivery charge". When I refused to pay, the sales manager came by to berate me about wantin price and arrived to find a $900 higher price due to a "delivery charge". When I refused to pay, the sales manager came by to berate me about wanting a lower price and how I need to understand how competitive they have to be. I tried to explain that competitive and deceptive are two different things. Just because you "got" me in the showroom, I'm not going to be pressured to buy at a price that is significantly higher than advertised. Dishonesty in the beginning of the relationship means I can never trust you as a salesperson moving forward. Bad business practice and ridiculous. Stay away from this place. I bought from another dealership the same night. More

I have been to many dealers to look at cars and trucks and I was treated like a "0"/nobody cause I was "young" 17 Y.O. Then I went to Sheehy Ford in Gaithersburg where The Manager Mr. Lynes !!! Greated me and I was treated like a "0"/nobody cause I was "young" 17 Y.O. Then I went to Sheehy Ford in Gaithersburg where The Manager Mr. Lynes !!! Greated me and made me feel like "a million dollar". He listen and took me very serious and guided me through all my questions I had. Mr. Lynes, dedicated a sales associate to me (6 Hrs) that showed me the trucks I was interested in and took me for a "spin" in five different cars and trucks...... I could not belive the hospitality, dedication and the recognition I was given. I traded in my "Chevy" to my first F-150 and I have since then never looked back or even consider any other dealer than Sheehy Ford of Gaithersburg. I have traded and purchased 4 trucks and now driving a F-250. I have recomended and introduced 3 of my best friends to Mr. Lynes and Sheehy in Gaithersburg and they all bought their cars/trucks there and they did experienced the same treatment as I. In closing I just want to add that if you want Honesty, Hospitality and benefit from the experience and quality that Mr. Lynes and SHEEHY FORD of Gaithersburg offer you will never be dissapointed..... But the most important factor is that you will get the best offer/price and it is honest and they will always treat you as family. More

I bought and service my 2008 Taurus at the Sheehy Ford Dealership - Gaithersburg, MD, and I've had only positive experiences with the Ford team; their Sales and Service Representatives are absolutely the Dealership - Gaithersburg, MD, and I've had only positive experiences with the Ford team; their Sales and Service Representatives are absolutely the best... and the friendliest I might add. Being female and single, I need to keep my vehicles running and in good condition. So when I want to get things done right THE FIRST TIME, Sheehy Ford is my #1 stop. I'm so confident that I'm getting the very best service, I even service my 1999 Ford Escort at this dealership...something many wouldn't do because of the age of the car. But my confidence in the service is what keeps me coming back. And yes...both of my cars (the 2008 and the 1999) are running like new!!! More

Sheehy Ford of Gaithersburgh made it real easy & professional to buy my new F150. All were very accomadating & everything done as promised. This is by far, my favorite Ford dealership. The professional to buy my new F150. All were very accomadating & everything done as promised. This is by far, my favorite Ford dealership. The Service for Maintenace is also exceptional. Could not be happier with my F150 More