
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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I bought a 2011 Black Ford Explorer from Sheehy Ford in June, and I love it! Working with Jason was one of the easiest transactions that I have ever had. He took me on a long test drive, showed me every June, and I love it! Working with Jason was one of the easiest transactions that I have ever had. He took me on a long test drive, showed me every feature the car had to offer, and answered all my questions. The usually dreadful negotiation of buying a car was a breeze. I'm definitely going back in a few years when our family buys our next car. More
I dreaded having to get a car from a dealer because of past experiences however Jason has won me over. He was very nice and pleasant to work with. I didn't get the feeling that my time was being wasted past experiences however Jason has won me over. He was very nice and pleasant to work with. I didn't get the feeling that my time was being wasted and even though I was unsure when I came in if I was going to purchase he still gave me wonderful customer service. When I'm ready for my next vehicle I will be coming back. Thanks. While waiting I also noticed that another Sales person was giving someone over the phone detailed customer service as well. So when in the market for a new Ford or a great used vehicle I would suggest Sheehy Ford of Gaithersburg as your first stop. More
Buying a new car from Sheehy was a wonderfully easy experience. The sales associate that I worked with, Michael Zeller, was extremely friendly, helpful, and informative. While awaiting my custom order experience. The sales associate that I worked with, Michael Zeller, was extremely friendly, helpful, and informative. While awaiting my custom order car, Michael provided me with weekly (if not more frequently) updates on the car's progress. When taking delivery the process went smoothly and there was no pressure to buy unnecessary protection packages. I've had my new car for several weeks and Michael and Sheehy have been very responsive as I have questions about different functions and settings. Overall, Sheehy is the best dealership that I have ever dealt with and Michael Zeller is an extremely helpful and low-pressure sales associate. More
I have bought 3 cars in the past and this was my first time coming to Sheehy. I have to say that this was the easiest, most pleasant experience I have had. Corey was awesome and really took the time to ma time coming to Sheehy. I have to say that this was the easiest, most pleasant experience I have had. Corey was awesome and really took the time to make sure I found want I wanted. The next time I am car hunting I will definately come to Sheehy and see Corey. More
I bought my 2011 Ford Mustang Premium Coupe from this dealership just recently and I am very happy with how these guys treated me. The sales staff and the managers I work with were really friendly, very dealership just recently and I am very happy with how these guys treated me. The sales staff and the managers I work with were really friendly, very helpful and knowledgeable. I walked in the dealership during lunch time and roughly an hour and a half later drove out with my new car. That's how fast the service is. And no misleading negotiations or annoying price haggling. I absolutely love my car. Came back the next day and realized that I have some minor issues with my power seat and they took care of me. Days after I realized that I don't have a spare tire at the back of my trunk, contacted them and they took care of me. Apparently 2011's mustang doesn't come with spare tire but a tire repair kit and they ordered that for me. This could have been a stressful experience for a car buyer however, their after sale service is top notch and they stand to their word. They take care of their customers and I think every dealer in the area should follow their example. Hey it's your money and its your decision. My point is if you are going to spend that much, spend it wisely. Sometimes getting the car cheap doesn't always mean you got a good deal. It's really about customer service. More
Ralphael is great to deal with, knows the features of the vehicles you are interested in and is very through on the test drive.There is no mystery about the deal they offer like other dealers. The experience vehicles you are interested in and is very through on the test drive.There is no mystery about the deal they offer like other dealers. The experience was very professional and didnt take too much time. Sheehy makes you want to come back!This is my second purchase in three years. More
I would like to single out Jason Klickna as the best sales person I have ever worked with while purchasing an auto. His subject matter expertise regarding the Ford Explorer was outstanding and he has g sales person I have ever worked with while purchasing an auto. His subject matter expertise regarding the Ford Explorer was outstanding and he has great interpersonal relationship skills. Jason is a difference maker for me and even though Sheehy Ford is 90 miles from my home I may return to purchase my next vehicle. More
They were great. They addressed my issue in a timely manner. Everyone that worked there was very friendly and considerate. The pricing was very fair as well. manner. Everyone that worked there was very friendly and considerate. The pricing was very fair as well. More
Found a 2002 Taurus in our price range on Sheehy's Gaithersburg website. Details page indicated the car was at their Manassas store, but that they offer "FREE VEHICLE TRANSFERS TO ANY SHEEHY LOCATION. Gaithersburg website. Details page indicated the car was at their Manassas store, but that they offer "FREE VEHICLE TRANSFERS TO ANY SHEEHY LOCATION." I submitted contact info through the webpage, and Ralphael promptly responded, asking what car had my interest. I told him about the '02 Taurus, and he directed my attention to a 2003 model in their inventory. I had seen this car, but preferred the '02, based on mileage and its 1-owner classification. I replied that we'd take a look at the '03, but that the '02 was our first choice. The next morning (6/11/11), I received an e-mail from him with quotes for both vehicles (both a little over $1,000 higher than NADA clean retail value). I asked if that meant the '02 would be available that afternoon, to which he replied that the '03 would be available. I replied that we may not want to take the 45 minute drive if the '02 was not available, to which he never responded. We did ultimate travel to the dealership. All the internet reps were with customers, and another rep offered to get us started. I mentioned the '03, he looked a little confused, conferred with another rep, and came back to say it had "just been sold." He suggested a couple more models, none of which appealed to us, so we left. Had the '02 been there, we were likely to have purchased it. The worst part of the whole incident is that Ralphael never once would tell me he would not or could not get the '02 to Gaithersburg. Why not? More
Sheehy had exactly the vehicle I was looking for...they made the entire buying experience so Easy and the price was unbeatable... Joe Evans,GSM, gave me several options,lease VS finance...I decided on a 24 made the entire buying experience so Easy and the price was unbeatable... Joe Evans,GSM, gave me several options,lease VS finance...I decided on a 24 MONTH FORD Lease( includes Personal Property taxes in Virginia).. Robert Buton explained all the Sync features,paired my phone,explinated navigation features and helped register on line...Paperwork was completed by David with clear and concise explinations...He is very knowledgeable and professional...enrollement in the SHEEHY VIP CLUB will save a lot of money on my maintenance costs...The $200 VIP Bucks will definately be used for another EDGE in 2013 @ Sheehy Ford in Gaithersburg...I will recommend to all my family,friends and neighbors that SHEEHY FORD has the Nordstrom Attitude and Culture...Sheehy Revolutionized my "Car Buying Experience"...Thank you, Thank you, Thank you!!!! More