Sheehy Ford Lincoln Of Gaithersburg

I have bought 3 cars in the past and this was my first time coming to Sheehy. I have to say that this was the easiest, most pleasant experience I have had. Corey was awesome and really took the time to ma time coming to Sheehy. I have to say that this was the easiest, most pleasant experience I have had. Corey was awesome and really took the time to make sure I found want I wanted. The next time I am car hunting I will definately come to Sheehy and see Corey. More

I bought my 2011 Ford Mustang Premium Coupe from this dealership just recently and I am very happy with how these guys treated me. The sales staff and the managers I work with were really friendly, very dealership just recently and I am very happy with how these guys treated me. The sales staff and the managers I work with were really friendly, very helpful and knowledgeable. I walked in the dealership during lunch time and roughly an hour and a half later drove out with my new car. That's how fast the service is. And no misleading negotiations or annoying price haggling. I absolutely love my car. Came back the next day and realized that I have some minor issues with my power seat and they took care of me. Days after I realized that I don't have a spare tire at the back of my trunk, contacted them and they took care of me. Apparently 2011's mustang doesn't come with spare tire but a tire repair kit and they ordered that for me. This could have been a stressful experience for a car buyer however, their after sale service is top notch and they stand to their word. They take care of their customers and I think every dealer in the area should follow their example. Hey it's your money and its your decision. My point is if you are going to spend that much, spend it wisely. Sometimes getting the car cheap doesn't always mean you got a good deal. It's really about customer service. More

Ralphael is great to deal with, knows the features of the vehicles you are interested in and is very through on the test drive.There is no mystery about the deal they offer like other dealers. The experience vehicles you are interested in and is very through on the test drive.There is no mystery about the deal they offer like other dealers. The experience was very professional and didnt take too much time. Sheehy makes you want to come back!This is my second purchase in three years. More

I would like to single out Jason Klickna as the best sales person I have ever worked with while purchasing an auto. His subject matter expertise regarding the Ford Explorer was outstanding and he has g sales person I have ever worked with while purchasing an auto. His subject matter expertise regarding the Ford Explorer was outstanding and he has great interpersonal relationship skills. Jason is a difference maker for me and even though Sheehy Ford is 90 miles from my home I may return to purchase my next vehicle. More

They were great. They addressed my issue in a timely manner. Everyone that worked there was very friendly and considerate. The pricing was very fair as well. manner. Everyone that worked there was very friendly and considerate. The pricing was very fair as well. More

Found a 2002 Taurus in our price range on Sheehy's Gaithersburg website. Details page indicated the car was at their Manassas store, but that they offer "FREE VEHICLE TRANSFERS TO ANY SHEEHY LOCATION. Gaithersburg website. Details page indicated the car was at their Manassas store, but that they offer "FREE VEHICLE TRANSFERS TO ANY SHEEHY LOCATION." I submitted contact info through the webpage, and Ralphael promptly responded, asking what car had my interest. I told him about the '02 Taurus, and he directed my attention to a 2003 model in their inventory. I had seen this car, but preferred the '02, based on mileage and its 1-owner classification. I replied that we'd take a look at the '03, but that the '02 was our first choice. The next morning (6/11/11), I received an e-mail from him with quotes for both vehicles (both a little over $1,000 higher than NADA clean retail value). I asked if that meant the '02 would be available that afternoon, to which he replied that the '03 would be available. I replied that we may not want to take the 45 minute drive if the '02 was not available, to which he never responded. We did ultimate travel to the dealership. All the internet reps were with customers, and another rep offered to get us started. I mentioned the '03, he looked a little confused, conferred with another rep, and came back to say it had "just been sold." He suggested a couple more models, none of which appealed to us, so we left. Had the '02 been there, we were likely to have purchased it. The worst part of the whole incident is that Ralphael never once would tell me he would not or could not get the '02 to Gaithersburg. Why not? More

Sheehy had exactly the vehicle I was looking for...they made the entire buying experience so Easy and the price was unbeatable... Joe Evans,GSM, gave me several options,lease VS finance...I decided on a 24 made the entire buying experience so Easy and the price was unbeatable... Joe Evans,GSM, gave me several options,lease VS finance...I decided on a 24 MONTH FORD Lease( includes Personal Property taxes in Virginia).. Robert Buton explained all the Sync features,paired my phone,explinated navigation features and helped register on line...Paperwork was completed by David with clear and concise explinations...He is very knowledgeable and professional...enrollement in the SHEEHY VIP CLUB will save a lot of money on my maintenance costs...The $200 VIP Bucks will definately be used for another EDGE in 2013 @ Sheehy Ford in Gaithersburg...I will recommend to all my family,friends and neighbors that SHEEHY FORD has the Nordstrom Attitude and Culture...Sheehy Revolutionized my "Car Buying Experience"...Thank you, Thank you, Thank you!!!! More

We went to see a specific used car willing to buy. Dan Gore told us that the car needed to pass inspection, so in order to reserve it, he needed it US$ 500 refundable deposit. We gave him our credit car a Gore told us that the car needed to pass inspection, so in order to reserve it, he needed it US$ 500 refundable deposit. We gave him our credit car and we tried to negotiated the price that very same day, hoping that everything would be fine with the inspection. He told us that agreeing with the final price was not necessary and that if we did not agree, the deposit was refundable. He even gave us a piece of paper with his handwritting that states "refundable deposit". Unfortunately, we did not agree in the price. His manager was very nasty on the phone and he didn't want to return our deposit. The following day of the conversation with the Ford manager, we bought a new car. A month has passed, my credit card has been charged and still the deposit has not been returned. I felt like if I've been robbed!! and I am still trying to get my deposit back....I guess I need to file a small claim in court. Carmen Montgomery More

This is the second vehicle we've purchased from Sheehy Ford in Gaithersburg and we are very happy with their level of customer service. We did our homework before going into the dealer, but Jason's custo Ford in Gaithersburg and we are very happy with their level of customer service. We did our homework before going into the dealer, but Jason's customer service was excellent. Before the purchase, he was not pushy nor tried any of the stereotypical tactics, which was refreshing for us. Even more important to us, was his level of customer service after the purchase. Roughly a week later we came in with questions about the radio service, he spent 30-45 minutes helping us work through an issue over the phone. He could have told us that we were on our own, but because he didn’t, we will remember that for any future purchases. Thanks Jason! More

As a prior military member and spouse of a retired military member, we've been stationed in a lot of places. Honestly, Sheehy Ford of Gaithersburg has one of the best service departments I have ever military member, we've been stationed in a lot of places. Honestly, Sheehy Ford of Gaithersburg has one of the best service departments I have ever had the priviledge of working with, and it is an honor to actually call them the 'A Team'. More