Sheehy Ford Lincoln Of Gaithersburg

I had a memorable leasing experience with kate, dave & cory. The procedure went smoothly, without any stress and I appreciated Ford Motor Credit not using a number to determine weather I qualified for t & cory. The procedure went smoothly, without any stress and I appreciated Ford Motor Credit not using a number to determine weather I qualified for the lease but looked at my overall payment history of leasing vehicles.in the past. Sheehy Ford gets my vote for doing business in a fair, honest & professional way! More

Everyone we dealt with at Sheehy Lincoln in Gaithersburg, Md. was most pleasant and helpful. Woody, our salesman was the friendliest, helpful, knowledgeable as any salesmen we have encountered in many ye Md. was most pleasant and helpful. Woody, our salesman was the friendliest, helpful, knowledgeable as any salesmen we have encountered in many years. We had to return the car to the dealership to have a navigation system installed in our new 2014 Lincoln MKZ Hybrid. One call to Joe Evan, the general manager, and he promptly obtained the necessary information. We brought the car in, it was completed at the designated time. We were given a loaner car but having some personal problems it was difficult for us to drive the 60 miles/one way from our home to pick up the car the next day, Woody drove the car to us after his work day was completed and stayed to give us the necessary operating instructions This act of kindness was beyond the call of duty and very much appreciated. I would certainly recommend this dealership to anyone. Hannah and Ed Baer More

Outstanding customer service, vehicle maintenance was complete and ready for pick-up when promised. JD handle my service needs and answered all my questions / concerns. He is a very knowledgable service complete and ready for pick-up when promised. JD handle my service needs and answered all my questions / concerns. He is a very knowledgable service advisor/manager and I will highly recommend your service department to my fellow ford owners. Thank you for providing top notch personnel to handle All ford customers needs. I look forward to bringing my ford mustang in for follow on service( fuel filter, and brake flush). The reason why I give a rating of 5 because customer care and satisfaction to me is most important! Regards, Mr. Kerry Drager U.S. Navy Retired More

Fantastic experience. I was treated very well, coffee was terrific, the car us great. I could not be any happier. Woody and the sales manager Dave were great. terrific, the car us great. I could not be any happier. Woody and the sales manager Dave were great. More

I had been searching for the right vehicle for my daughter for about a month and had narrowed it down to either a Ford Edge or Ford Explorer. I was very familiar with the Explorer but not with the Ed daughter for about a month and had narrowed it down to either a Ford Edge or Ford Explorer. I was very familiar with the Explorer but not with the Edge. I went to Sheehy Ford for the sole purpose of test driving the Edge. I had no intention of purchasing a car on the same day because my daughter was not with me. I was introduced to the Salesman, Woody and explained the purpose of my visit and he could not have been more accommodating. I felt no pressure, only customer service. I did not feel the Edge was the right choice and there did not seem to be the right Explorer on the lot. As I was preparing to leave Woody suggested that he just check the inventory that happened to be arriving. By chance there was a 2012 Explorer that had arrived about an hour earlier only the price was not within the range that we had been discussing. Woody got his manager, Dave involved and Dave was able to meet the price. When I returned the next day to complete the paperwork, it turned out that we had some mis-communication regarding the inclusion or not of the taxes, tags and fees in the price. This is where Sheehy really demonstrated customer service. I want to be clear that I believe that this was a genuine misunderstanding and neither myself, Woody or Dave intended for our conversation from the prior night to be unclear. Woody and Dave were clearly concerned with my experience. In the end Dave worked something out using my old car that we all could live with (ironically and coincidentally after I arrived home after my first visit my daughter got into an accident in my car - no injuries - but there was a least $5,000 worth of damage). The main point here is that my experience was great and the folks at Sheehy really did/do care. More

I had a really good experience with Mr. Engelmann. He was very friendly and patient in answering my questions and showing me how to work the various gadgets in my new car. He helped me get the price that I w very friendly and patient in answering my questions and showing me how to work the various gadgets in my new car. He helped me get the price that I wanted and I would not hesitate using him to purchase a car again in the future. I just love cruising down the road in my new wheels. :) More

It was Woody's first week at this dealership and he was flawless. Mike worked the numbers in our favor and we left more than happy. Best dealership experience I've had in 4 cars. was flawless. Mike worked the numbers in our favor and we left more than happy. Best dealership experience I've had in 4 cars. More

Brought old cars in-- they came back as good or better than new!!! The quality of workmanship was the BEST!!! Thank you very much! I will be back! I always have a good experience with Sheehy Ford, than new!!! The quality of workmanship was the BEST!!! Thank you very much! I will be back! I always have a good experience with Sheehy Ford, mainly because Larry Tyler knows how to give customers what they need! More

No one likes to bring a car in for service but the folks at Sheehy make the experience as painless as possible. Mr. Schaening was courteous, friendly and efficient, and had my car ready in under the extimat at Sheehy make the experience as painless as possible. Mr. Schaening was courteous, friendly and efficient, and had my car ready in under the extimated time. Sheehy is a bit of a drive from my home but worth the trip. More

The experience was great. They were able to find the car I wanted and I was in and out rather quickly. This is the third Ford I have purchased at Sheehy I wanted and I was in and out rather quickly. This is the third Ford I have purchased at Sheehy More