
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Highly recommend Andre Hammond Great experience, very friendly staff, Andre made the process very easy for us. I highly recommend our sales person Andre Hammond. We love our new Great experience, very friendly staff, Andre made the process very easy for us. I highly recommend our sales person Andre Hammond. We love our new vehicles! More
My Ford Mustang Buying Experience Very friendly and confident staff. It was a great pleasure to deal with them. Andre Hammond did a great job to make the process go smoothly and withou Very friendly and confident staff. It was a great pleasure to deal with them. Andre Hammond did a great job to make the process go smoothly and without a hitch. Great choice of vehicles. Would definitely recommend this dealership to a friend. More
Excellent Car Buying Experience My entire experience from test drive to lease execution was great. My salesman (Andre Hammond) was knowledgable and helpful without being pushy. Thi My entire experience from test drive to lease execution was great. My salesman (Andre Hammond) was knowledgable and helpful without being pushy. This was my first hybrid purchase and I had any questions. Andre answered them all. He quickly located the exact model and configuration that I wanted. Andre patiently worked through my crazy business travel schedule. Closing and deliver went like clockwork. The Business Manager handled my lease in no time. Based upon my experience, I can recommend the dealership and staff without reservation. More
Very friendly without pressure I appreciated my experience primarily do to the comfort with which they allowed me to browse without hovering, while still being kind and available to I appreciated my experience primarily do to the comfort with which they allowed me to browse without hovering, while still being kind and available to answer questions. More
Fantastically Easy I just bought my second Escape from Sheehy, and, as before, I was greatly satisfied with the price, service, and speed of transaction. Brandon Evans I just bought my second Escape from Sheehy, and, as before, I was greatly satisfied with the price, service, and speed of transaction. Brandon Evans was straightforward, sociable, and dedicated to my finding what I needed. Well, the whole deal took only 2 1/2 hours, the fastest turnaround I have ever experienced in buying a car!! I recommend Sheehy, and particularly Brandon, for your car-buying needs. More
Eric Jarvis and Our Great Customer Experience When we left our home on Saturday, May 17, 2014, my wife and I new we needed a new vehicle but were certain that we would never be able to afford the When we left our home on Saturday, May 17, 2014, my wife and I new we needed a new vehicle but were certain that we would never be able to afford the vehicle that we saw on the internet. When we arrived at Sheehy Ford Lincoln of Gaithersburg we met a very personable young man who seemed wise beyond his years. He clearly understands the significance and importance of friendliness, knowledge and experience in providing great customer service. Eric listened to us, heard what we said and then applied his experience, knowledge of his job, and his experience to guide us through a sale that delivered to us the very vehicle we wanted with all of the options we wanted. Eric took the time to understand our unique financial concerns and worked diligently to get us a deal that worked for us. It was impossible not to close the sale that same day and we are now enjoying the fantastic 2014 Expedition Ltd. we drove off the lot. In all of our many years of purchasing vehicles my wife and I both agree that this was the best experience ever. Craig and Jan Shuman More
Wonderful Experience This is the second car we have bought from them so far, and I am very pleased. The service was excellent, and Raphael was very willing and able to ta This is the second car we have bought from them so far, and I am very pleased. The service was excellent, and Raphael was very willing and able to talk to me whenever I had a question for him and for how it was convenient for me, either by text, email, or phone call. He he very personable and it was a painless experience. :) More
Horrible Long story short: my wife and I purchase a brand new focus with the "Sheehy preferred customer plan" (oil change, tire rotation etc). The tires that Long story short: my wife and I purchase a brand new focus with the "Sheehy preferred customer plan" (oil change, tire rotation etc). The tires that came ON the car had a 50K mile warranty, they lasted 30K. The service person (at Sheehy) said their was no discernible reason they saw as to why the tires wore so quickly. When I asked about the warranty I was told by Sheehy's assistant service manager it was voided because Sheehy rotated the tires according to their "schedule" and not tire manufactures guidelines. The also stated it was my responsibility, not theirs, to ensure the tires were rotated in the manufactures required time frame. (The car was always brought in on time for every require maintenance according to the owner manual) After speaking to the GM he assured me they would resolve the issue and he would call me back in a day, 4 days later and no call. What quality customer service. Do yourself a huge favor and shop elsewhere More
good buying experience We have owned 3 Lincoln MDX's and love the car. We returned to Sheehy because they have a great service dept, and they are the closest dealership. W We have owned 3 Lincoln MDX's and love the car. We returned to Sheehy because they have a great service dept, and they are the closest dealership. We had difficulty finding the car we wanted, and Kate got permission to go outside the Sheehy "family" and found a car in W. Va. She was very accomodating and helpful and answered all of our questions. More
My purchase experience I found Koby to be an excellent salesman. He was very attentive, and put me at ease from the beginning, as did everyone there at Sheehy. I felt as t I found Koby to be an excellent salesman. He was very attentive, and put me at ease from the beginning, as did everyone there at Sheehy. I felt as though I was talking to a friend. I would recommend him to everyone. He was very knowledgeable and answered all my questions. I am very appreciative of all his help and hope that he's there for the next time I need a vehicle. More