Sheehy Ford Lincoln Of Gaithersburg

Eric Jarvis and Our Great Customer Experience When we left our home on Saturday, May 17, 2014, my wife and I new we needed a new vehicle but were certain that we would never be able to afford the When we left our home on Saturday, May 17, 2014, my wife and I new we needed a new vehicle but were certain that we would never be able to afford the vehicle that we saw on the internet. When we arrived at Sheehy Ford Lincoln of Gaithersburg we met a very personable young man who seemed wise beyond his years. He clearly understands the significance and importance of friendliness, knowledge and experience in providing great customer service. Eric listened to us, heard what we said and then applied his experience, knowledge of his job, and his experience to guide us through a sale that delivered to us the very vehicle we wanted with all of the options we wanted. Eric took the time to understand our unique financial concerns and worked diligently to get us a deal that worked for us. It was impossible not to close the sale that same day and we are now enjoying the fantastic 2014 Expedition Ltd. we drove off the lot. In all of our many years of purchasing vehicles my wife and I both agree that this was the best experience ever. Craig and Jan Shuman More

Wonderful Experience This is the second car we have bought from them so far, and I am very pleased. The service was excellent, and Raphael was very willing and able to ta This is the second car we have bought from them so far, and I am very pleased. The service was excellent, and Raphael was very willing and able to talk to me whenever I had a question for him and for how it was convenient for me, either by text, email, or phone call. He he very personable and it was a painless experience. :) More

good buying experience We have owned 3 Lincoln MDX's and love the car. We returned to Sheehy because they have a great service dept, and they are the closest dealership. W We have owned 3 Lincoln MDX's and love the car. We returned to Sheehy because they have a great service dept, and they are the closest dealership. We had difficulty finding the car we wanted, and Kate got permission to go outside the Sheehy "family" and found a car in W. Va. She was very accomodating and helpful and answered all of our questions. More

My purchase experience I found Koby to be an excellent salesman. He was very attentive, and put me at ease from the beginning, as did everyone there at Sheehy. I felt as t I found Koby to be an excellent salesman. He was very attentive, and put me at ease from the beginning, as did everyone there at Sheehy. I felt as though I was talking to a friend. I would recommend him to everyone. He was very knowledgeable and answered all my questions. I am very appreciative of all his help and hope that he's there for the next time I need a vehicle. More

Car buying experience Amdre had responded to my online inquiry nearly two months earlier when I was thinking about getting a car. After many attempts to contact me I finall Amdre had responded to my online inquiry nearly two months earlier when I was thinking about getting a car. After many attempts to contact me I finally called him back one day just to get a feel of who he was and whether I would consider doing business with him. He was very pleasant and professional. After several weeks I finally showed up at his dealership to do business and I am glad I did. He and his team helped get the car I was looking for - Ford Fusion 2014 and I am loving it. I will definitely recommend Andre to anyone looking to buy a car. More

Excellent Car Buying Experience After my Toyota truck crossed the 110,000 mile mark, I figured it was time to start looking for a new vehicle. I was interested in a Subaru Outback o After my Toyota truck crossed the 110,000 mile mark, I figured it was time to start looking for a new vehicle. I was interested in a Subaru Outback or Forester, and talked to Kate Van Arnum to ask her to keep an eye out. Within a half hour, she had found two - both at other dealerships. This was on a Saturday and we weren't going to be able to get back to the dealership till Monday, so I kept my fingers crossed and the car did end up still being available. They offered me a great price for my truck and I used that as a trade in. My credit is not stellar, but even so, they were able to get a decent interest rate for me and my wife. Kudos also to the finance person - Mike Zeller - he was very clear concise and helpful in explaining the best way to finance the car. He also managed to get me the same interest rate at another bank that he said was much more customer friendly then the original one we were going to go with. Both Kate and Mike were very helpful in covering the pros and cons of getting the extended warranty and joining the Sheehy VIP club. While they gave us the information, we did not feel like they were giving us the hard-sell and we did ultimately purchase both. I highly recommend this dealership. Everyone I talked to was pleasant and helpful. The last time I bought a car, it was an hours long process. My wife and I went in there, signed the papers and I arranged to bring my truck in when the vehicle was shipped up to Maryland - two days later. I would definitely buy from this dealership again and make sure my salesperson is Kate Van Arnum More

Review for Kate Van Arnum Kate was very pleasant to work with and made an effort to understand my needs. She explained all the features of the Escape and didn't try to sell me Kate was very pleasant to work with and made an effort to understand my needs. She explained all the features of the Escape and didn't try to sell me things I don't need and wouldn't use. Kate made buying a car an enjoyable experience. More

trustworthy and straight forward I was a nervous first time car buyer but Dan was very informative and showed me exactly what i was looking for.I walked away with a beautiful car and I was a nervous first time car buyer but Dan was very informative and showed me exactly what i was looking for.I walked away with a beautiful car and an even better deal. If your a first tike buyer i would definitly suggest stoping by and seeing Dan. More

It was actually fun to buy a car! A friend recommended that I go visit Andre Hammond when looking for a certified pre-owned car. I'm so glad I listened. Andre was friendly, professiona A friend recommended that I go visit Andre Hammond when looking for a certified pre-owned car. I'm so glad I listened. Andre was friendly, professional and knowledgeable. Even involvement with Cory Ray in financing was friendly and informative. It was actually fun to buy a car! I'll be recommending Andre and Sheehy to others as well. THANK YOU! More