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Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
3,233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,233 reviews
July 02, 2014
New Car Purchase Sheehy's Kate Van Arnum was polite, low key and very fair in her dealings with us. We'd been to another Ford Dealer a little closer to home and recei Sheehy's Kate Van Arnum was polite, low key and very fair in her dealings with us. We'd been to another Ford Dealer a little closer to home and received a lower-cost offer on an upgraded model of the car we ultimately purchased. As is our custom we shopped around to be sure that the deal we were after was the best we could get. When we approached Kate with a request that she meet that offer, she was up front and told us that she could not, and suggested that the other Dealer's offer sounded too-good-to-be-true.When we went to acquire the lower-cost car, the price was raised and the promises made were rescinded. The other Dealer's staff fully admitted that they had reached to far, and were unable to meet the commitment they had made, We returned to Kate and Sheehy, and worked out a deal wit which we were comfortable. More
by tgoldberg
Employees Worked With
Kate Van Arnum
June 26, 2014
They don't know their own cars What I know is that the Ford Fusion Hybrid Energi uses a wifi modem to communicate with the internet. And it, like all cars uses bluetooth to communic What I know is that the Ford Fusion Hybrid Energi uses a wifi modem to communicate with the internet. And it, like all cars uses bluetooth to communicate with my phone. Bluetooth is not wifi. That is why cell phones have both bluetooth and "wifi". They are separate hardware items. My bluetooth is fine in the car, works great, better now that I have an Android phone even........HOWEVER.......... There is no internet communication any more. Hasn't been for about 6 weeks. I have tried now twice, yes twice, to get the modem fixed/replaced, Don't tell me there is no modem. There likely was indeed some sort of computer based cooling problem with the car. The engine light came on last week, and went off, a few times. Then it seemed to be ok, no engine light when for 2 days or when I drove it in this morning. I continue to have no wifi communication from my car. You did not fix this at all. So I am beyond not satisfied, I am angry. To further my anger, I am a close friend of Dan Gore. To have anyone tell me he does not know his cars, does not know THIS car, is as insulting to me as it is to him. JD was rude, made me angry when I was only upset, called me angry. So, in reaction to this poor service I have asked Dan to try to address the issue. He is certain the MODEM that the car HAS TO HAVE because it did specifically ask for my wifi both when it was new and after I did a full reset in hopes that that would fix the wifi. It did not. Nor did Sheehy Ford fix it. Two visits and it is still broken. I recommend no one visit this dealership. It sucks. More
by sheilalieberman
Employees Worked With
JD Schaening
June 20, 2014
My car buying experience at Sheehy Ford in Gaithersburg I got a new mustang a few days ago. I picked that dealership because I got my previous car there (years ago) and I loved the experience. I started ch I got a new mustang a few days ago. I picked that dealership because I got my previous car there (years ago) and I loved the experience. I started chatting with Edward Olson online and he answered some of my questions. He suggested I go and look at the car I was interested in and take it for a test drive. I went there the following day and I ended up getting my dream car. It's been only a few days and it was the best decision. I absolutely love it!! Edward Olson provided an excellent service and was very helpful and patient with all my questions. I would definitely recommend him to assist you with buying your new car. For most people buying a car is a stressful experience, but mine was very pleasurable. Thank you Edward and Jason (finance manager)!!! More
by EwaB
Employees Worked With
Edward Olson
May 31, 2014
Best Price in 200 mile Radius I live about 175 miles from the dealer and did all negotiations via email/phone. Andre Hammond is a great person to deal with. This is by for the best I live about 175 miles from the dealer and did all negotiations via email/phone. Andre Hammond is a great person to deal with. This is by for the best buying experience I've had when buying a car. Best price, excellent service. I rode AMTRAK up from Suffolk to DC, then caught the Metro out to Rockville where they picked me up and brought me to the dealership. Closed the deal as agreed, drove my car home. Bonus they beat my interest rate that the Credit Union offered, so I ended up with a lower payment than expected. More
by mcgartlin95f
May 29, 2014
Waste of time & money I was interested in a specific Fusion Hybrid (new) at this dealership. I live 2.5 hours (without traffic) from the dealership, so had been in contact I was interested in a specific Fusion Hybrid (new) at this dealership. I live 2.5 hours (without traffic) from the dealership, so had been in contact with the salesperson (Kate) for a while prior to my appointment for a test-drive (at which point I likely would have made the purchase). Two days prior to my arrival, I became concerned when the vehicle disappeared from the website. I inquired, and was only able to get ahold of Kate when I was forwarded to her - not by calling directly. She repeatedly stated that the vehicle was there. I confirmed again the morning I set off for the test drive and she responded the same way. I called halfway to the dealership and guess what, no answer. I left a message asking for her to call if it was sold (as I had asked previously). I suspect you know where this story is going. I get there, she plays dumb and the manager informs her that the vehicle was sold 'that morning'. You can call that neglect or incompetence, but I call it flat out lying. That vehicle had almost certainly been sold when it came off of the website. There were no appointments on the board that day for anyone interested in a hybrid Fusion, and it would have been unlikely for someone to get in there and to have finished the purchasing process by 12:30am. If you are interested in a vehicle here and live far away - think again. You'll likely waste your time. The dealership wasted 8 hours of my day (we are talking Northern Virginia/Maryland traffic here) and didn't even seem apologetic - despite the nominal "sorry". The least they could have done was to reimburse me for the gas to come up there - or give me some sort of giftcard to make it worthwhile, but no. They just wanted me there to sell me anything. Stay away from these liars. There are better sales-people out there (even if you assume they all lie - some are better than others). More
by DukeHerzog
Employees Worked With
Kate van Aarnum (sp?)
May 28, 2014
2014 Ford Fusion Energi purchase with Andre Just leased a new Ford Fusion plug-in over this past weekend. Excellent experience. Andre was great to work with. He is an easygoing guy that doesn Just leased a new Ford Fusion plug-in over this past weekend. Excellent experience. Andre was great to work with. He is an easygoing guy that doesn't pressure you, and he made the process totally stress-free. The price was right and the process as painless as you are going to get from a car dealership. Got 2 follow-up calls in the first few days from Sheehy checking up on me. Very happy overall with my experience. More
by AlanMS
May 26, 2014
New Purchase We were looking for a new vehicle and came to Sheehy because we had purchased a vehicle from them before and had received excellent service. We told We were looking for a new vehicle and came to Sheehy because we had purchased a vehicle from them before and had received excellent service. We told our sales rep, Nick Constantine, what we were looking for and he located it in no time. He had all the stats at his fingertips and answered all our questions. Our paperwork was processed in a timely manner. Thanks to Nick our purchase experience was a positive one. More
by Panelopy
Employees Worked With
Nick Constantine
May 22, 2014
Highly recommend Andre Hammond Great experience, very friendly staff, Andre made the process very easy for us. I highly recommend our sales person Andre Hammond. We love our new Great experience, very friendly staff, Andre made the process very easy for us. I highly recommend our sales person Andre Hammond. We love our new vehicles! More
by Scrapin71
May 21, 2014
My Ford Mustang Buying Experience Very friendly and confident staff. It was a great pleasure to deal with them. Andre Hammond did a great job to make the process go smoothly and withou Very friendly and confident staff. It was a great pleasure to deal with them. Andre Hammond did a great job to make the process go smoothly and without a hitch. Great choice of vehicles. Would definitely recommend this dealership to a friend. More
by nutter9999
May 19, 2014
Excellent Car Buying Experience My entire experience from test drive to lease execution was great. My salesman (Andre Hammond) was knowledgable and helpful without being pushy. Thi My entire experience from test drive to lease execution was great. My salesman (Andre Hammond) was knowledgable and helpful without being pushy. This was my first hybrid purchase and I had any questions. Andre answered them all. He quickly located the exact model and configuration that I wanted. Andre patiently worked through my crazy business travel schedule. Closing and deliver went like clockwork. The Business Manager handled my lease in no time. Based upon my experience, I can recommend the dealership and staff without reservation. More
by Rednab
