
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
Filter Reviews by Keyword
By Type
Showing 3,241 reviews
Returning to the Ford family My partner and I had been looking at a variety of used vehicles over the past few months to determine which would best meet our criteria. After narro My partner and I had been looking at a variety of used vehicles over the past few months to determine which would best meet our criteria. After narrowing the search, we found one on the Sheehy website. The initial contact was a bit confusing when we were told that we had to make an appointment to look at the car. When Kate called us right back, she not only cleared up the confusion, she also impressed us with her professionalism. We were willing to drive out of VA and in to MD (an almost 45 minute drive) just so we could check out the Ford Escape we saw online and also to deal directly with Kate. From the warm greeting to the sincere "thank you" as we were handed the keys, the entire process was seamless. The Finance Manager (I believe his name is Michael) made the paperwork process effortless. We joked and chatted like old friends in his office as he zipped through all the forms that needed to be completed. These two employees definitely made us feel comfortable with the purchase and happy that we had chosen to visit their Sheehy location. More
Excellent Auto Buying Experience Great experience with Kate Van Arnum. Probably my most pleasurable auto buying experience I've had. Was looking at a used vehicle and she had it ready Great experience with Kate Van Arnum. Probably my most pleasurable auto buying experience I've had. Was looking at a used vehicle and she had it ready to go when we arrived at the dealer to look at it. I priced around and for an almost exact car at another Ford dealer the cost would have been $3000 more. Got a fair trade-in value on the trade-in. The finance officer, Michael, was also a pleasure to work with. Very good experience. Will definitely use them again in the future. More
Great experience with Sheehy Gaithersburg I worked with Joe Walsh today and he was a perfect example of wonderful customer service. He was fast, helpful and courteous. My car service was compl I worked with Joe Walsh today and he was a perfect example of wonderful customer service. He was fast, helpful and courteous. My car service was complete on time and Joe had the keys ready for me as soon as I walked in the door. More
Kate is the best!!! Sheehy Ford was fabulous! Kate found the SUV of my dreams,THE ESCAPE SE 4 wheel drive. I originally looked on line for this particular SUV but could o Sheehy Ford was fabulous! Kate found the SUV of my dreams,THE ESCAPE SE 4 wheel drive. I originally looked on line for this particular SUV but could only find a similar one at at Sheehy in Gaithersburg. I drove down from Philadelphia, PA to purchase this SUV and met KATE V. She was knowledgable and LISTENED to me. Kate went out of her way to make sure I got what I wanted. She found a beautiful SUV within my price range that gave me many extras. She explained clearly everything related to the sale . There was no double talk just great customer service. She got the best deal for my trade-in. Sheehy handled the tags and taxes with both Maryland & Pennsylvania. All I did was listen and relax. I would highly recommend Sheehy of Gaithersburg for your new car . Make sure you ask for Kate V. She is the best!!! More
Great job Brandon!! We recently purchased a used Honda Pilot and had the pleasure of working with Brandon Evans. Brandon was very courteous and friendly. We felt no press We recently purchased a used Honda Pilot and had the pleasure of working with Brandon Evans. Brandon was very courteous and friendly. We felt no pressure to purchase. Brandon made sure that all our questions were answered and made our shopping experience enjoyable. The customer service that we received from Brandon was outstanding! We would definitely shop at Sheehy again! Thanks Brandon! We love our new car! Jim & Amy Rink More
Great car buying experience I actually enjoyed buying my new car! Brandon and Jeremiah were great. They had me laughing during the process. Price on my new car was great and I I actually enjoyed buying my new car! Brandon and Jeremiah were great. They had me laughing during the process. Price on my new car was great and I got a good/fair offer on my trade in. Even the financing was painless and friendly. More
Ask for KATE V!! Great job Sheehy. It was actually enjoyable to purchase a vehicle for once! Thanks to Kate for a job well done! I had an issue shortly after purchasin Great job Sheehy. It was actually enjoyable to purchase a vehicle for once! Thanks to Kate for a job well done! I had an issue shortly after purchasing and everyone at Sheehy worked to remedy the problem quickly. Great customer service. More
Kate was so AWESOME I went back for a 2nd Car! I recently purchased a 2014 Ford Focus from Sheehy Ford of Gaithersburg for my daughter. Kate was awesome. I was so impressed with the customer servi I recently purchased a 2014 Ford Focus from Sheehy Ford of Gaithersburg for my daughter. Kate was awesome. I was so impressed with the customer service I received and the excellent pricing that I decided to trade in my car for another new 2014 Ford Focus. Kate not only provided outstanding customer service for the new purchase, she went over and beyond to make sure I got the best deal on my trade-in too. THANK YOU KATE!!! If you are in the market for a new car, I definitely recommend KATE at Sheehy Ford of Gaithersburg. More
Sheehy made it easy, fun, and stress-free I HATE dealing with car salesmen...usually! Sheehy was fantastic. Mike Engelmann was friendly and informative from the get go, did not pressure me in I HATE dealing with car salesmen...usually! Sheehy was fantastic. Mike Engelmann was friendly and informative from the get go, did not pressure me in any way. I felt that he gave me all the information I needed to supplement the research I had done on my own to help me make a fully informed decision that I would not regret! I ended up buying a 2014 Ford Escape from them and am very very satisfied with how smooth the process went, how easy, polite, and fun they made it. More
satisfied customer Enjoyed my experience at Sheehy and would go back again. Everyone was polite and knowledgeable. Prices are great. They found me the features that I wa Enjoyed my experience at Sheehy and would go back again. Everyone was polite and knowledgeable. Prices are great. They found me the features that I wanted in the model I wanted. More