Sheehy Ford Lincoln Of Gaithersburg

Thumbs Up We had a very good experience with Mr David Gray as our salesman, and Mr Jason Klickna in finance on 21 MAR 2015. My wife and I used the USAA car buyi We had a very good experience with Mr David Gray as our salesman, and Mr Jason Klickna in finance on 21 MAR 2015. My wife and I used the USAA car buying service which allows the military to view dealership inventory and vehicle costs with ease through USAA's website. I SINCERELY appreciate dealerships that partner with USAA for ease of use and military benefit. We saw the vehicle we wanted, at the price we wanted, so we came in to purchase. Mr David was very easy going and friendly, and provided excellent service. Any and all questions were answered, and after the test drive and paperwork was completed, we waited. And waited, and waited, and waited some more... this is where the small hiccup occured. After inquiring what the holdup was, we were informed that there was a queue of about 6 other people all trying to finalize with finance at the same time. Now I completely understand that this is something out of the dealership's control, but just as a supervisor looking outside in, I would have tried to get extra personnel in to help alleviate wait times sooner, which they finally did. (This was after our newborn had his crying sessions, and after I had left to go and purchase dinner.) However, by this time my bank was closed and I couldn't finalize the finance portion on my end until Monday morning. Mr Klickna offered a temporary solution and we were able to drive our new vehicle home that night, we which also appreciated. Overall it was a great experience, full of friendly knowledgeable personnel, and I would recommend to others for purchasing vehicles. I do have one last question for Mr David on a side note... What's up with the half tank of gas?! = P More

First class experience coming from a service industry employ If you were to ask my wife I don't find to many service providers that meet my high expectations. Sheehy Ford in Gaithersburg did just that. From th If you were to ask my wife I don't find to many service providers that meet my high expectations. Sheehy Ford in Gaithersburg did just that. From the receptionist to the parts guy they must be held to some high standards because it shows. Everyone was very friendly and professional. I felt like I was dealt with fairly and got a good deal both on my trade and my purchase. Many times I feel as though I come up on the short end on one side or the other. This was one of the most enjoyable car buying experiences I've had and believe me I've bought and sold my share of cars and trucks. I would recommend Gaithersburg Amy my sales associate Kevinth to anyone considering a new Ford. More

Walk in with a smile, drive out with everyone smiling ! Well it all starts from the top but here all parties are at the top of making sure you're interest and best value is priority #1. Nick Constantine, Jo Well it all starts from the top but here all parties are at the top of making sure you're interest and best value is priority #1. Nick Constantine, Joe, Jess , Mike All a great pleasure to work with. I was made to feel like one of the team and respect was felt the whole way. 3rd car/ truck from this dealership between myself and my wife ! More

Couldn't be happier! Kate Van Arnum helped me find the perfect car for me. Her concern for what was most important to me, which were safety ratings and price of vehicle, Kate Van Arnum helped me find the perfect car for me. Her concern for what was most important to me, which were safety ratings and price of vehicle, made me feel like I was more important than just "making the sale". Customer service was exceptional and I did not feel pressured at all. I plan on coming back time and time again in the future. Thank You! More

Best Internet Sales Service Received from local Ford Dealers I sent a pricing request for a Fusion Hybrid to participating local Ford Dealers via the Edmunds.com site. Of the four dealers responding, the rep at I sent a pricing request for a Fusion Hybrid to participating local Ford Dealers via the Edmunds.com site. Of the four dealers responding, the rep at the Sheehy Ford in Gaithersburg, Kevinth Nunez, was by far the most attentive to my requests for information. He even went so far as to video the car I was interested in and sent that to me with his running commentary. He also responded to my request for financial analysis on Ford Financing vs, Lease so I could determine whether it made sense to trade -in my Volvo. We did all this by email, saving me a lot of time. Some other dealer reps just want to get you into the dealership and are evasive or unwilling to do the extra work when you ask them for financial analysis like this. Kevinth was a breath of fresh air throughout the entire process. Highly recommend. David PS. Love my 2015 Fusion Hybrid SE! More

Got the Ford Truck I wanted wrapped in a pleasant experience My salesperson Kate Van Arnum was referred to me by a friend. He did not purchase a vehicle, but rather heard a happy story from an acquaintance. So My salesperson Kate Van Arnum was referred to me by a friend. He did not purchase a vehicle, but rather heard a happy story from an acquaintance. So, good people are still willing to pass the good word about diligence and ethics at high practice. Kate and I both came out winners. She was very patient with me yet quick in determining my specific vehicle and options. I literally felt protected by her as she worked with managers to produce the exact truck I was looking for at a most competitive bottom line. Upon pick up, I found the dealership to be very upbeat and comfortable. I was additionally impressed with Corey Ray (the finance person). He used his professional wherewith-all and imagination to take full advantage of a good credit score to maximize my benefit. My new Ford truck ooses quality and the purchase experience sets just right in my gut. Give Kate a call. More

My Sports Trac goes to the best Ihave always come to Sheehy of Gaithersburg bexause I know what ever the issue with my Ford 2007 Sport Trac JD with his team will fix it. I have all Ihave always come to Sheehy of Gaithersburg bexause I know what ever the issue with my Ford 2007 Sport Trac JD with his team will fix it. I have all ways gotten 10 star services and communication. More

Out of state lease We live in Michigan and our daughter lives in Rockville Md. I found Sheehy Ford on line and read all the reviews, comparing them to other dealers in t We live in Michigan and our daughter lives in Rockville Md. I found Sheehy Ford on line and read all the reviews, comparing them to other dealers in the area. Long story short, Sheehy was our choice. My internet car search led us to David Gray, a salesman at Sheehy. He worked with me over the course of two days to find a vehicle for our daughter in her price range and had everything ready when we arrived. The entire process went smoothly and our treatment was great by everyone we dealt with at the dealership. David, Meaghan, and Corey, thank you for a great experience. More