Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Easy as pie Koby Boakye was so helpful and made the whole car buying process so easy for me. I was not intimidated or afraid to ask questions. I walked in and dro Koby Boakye was so helpful and made the whole car buying process so easy for me. I was not intimidated or afraid to ask questions. I walked in and drove off the lot in my new car within 3 hours. More
Purchased a 2012 Ford Focus David Gray gave us a price immediately. We did not have to wait, unlike another Ford dealership. Assistant Service Manager, Joe Walsh, kept us u David Gray gave us a price immediately. We did not have to wait, unlike another Ford dealership. Assistant Service Manager, Joe Walsh, kept us updated on the status of the car's service. More
Great experience Brandon Evans was the BEST! He took care of my every need! I will definitely return to this dealership! I drove over 80 miles to get this vehicle! Brandon Evans was the BEST! He took care of my every need! I will definitely return to this dealership! I drove over 80 miles to get this vehicle! More
Great Experience Came in looking for a 2015 Ford Escape, my salesperson Willy Brandon was great! Very knowledgeable and informative! Highly recommend both Sheehy and Came in looking for a 2015 Ford Escape, my salesperson Willy Brandon was great! Very knowledgeable and informative! Highly recommend both Sheehy and Willy! Thanks!! More
Great Service, and very friendly people. I came to Sheehy Ford looking for a particular vehicle at a certain price. With the help of Willy Brandon and David one of the Managers, I left that e I came to Sheehy Ford looking for a particular vehicle at a certain price. With the help of Willy Brandon and David one of the Managers, I left that evening with my new Explorer. The people at Sheehy Ford were friendly and reached out and sold me the vehicle I had been looking for all day. Once again thanks to all at Sheehy Ford. Marty and Carol Fuller More
Good purchase experince. My experience with Kate was wonderful. She was easy to deal with and didn't put a lot of pressure on me. I am very happy with m new Escape and the who My experience with Kate was wonderful. She was easy to deal with and didn't put a lot of pressure on me. I am very happy with m new Escape and the whole experience at Sheehy Gaithersburg. More
Truck of my dreams I have been looking for a new truck for a long time and was getting very frustrated until I went to Sheehy Ford in Gaithersburg. I Found the perfect I have been looking for a new truck for a long time and was getting very frustrated until I went to Sheehy Ford in Gaithersburg. I Found the perfect truck and at the price I wanted to spend. The salesman Kevinth Nunez was unbelievable. He knew everything about the truck and was able to get me through the sales process in record time. Corey Ray in the finance department also did an excellent job. I would highly recommend this dealership and Kevinth. More
Great experience purchasing car from this dealership. My experience purchasing a car from Sheehy Ford in Gaithersburg, MD was very pleasant. I love the car and the salesman John Saliba along with Corey Ra My experience purchasing a car from Sheehy Ford in Gaithersburg, MD was very pleasant. I love the car and the salesman John Saliba along with Corey Ray in financing were the best. I would definetly return to buy another. More
Easy Transaction; Koby was great Went to see a specific car that I had found online. My MKX had been totalled several weeks before and I had narrowed my search to 3 vehicles. Dealersh Went to see a specific car that I had found online. My MKX had been totalled several weeks before and I had narrowed my search to 3 vehicles. Dealerships were over 2 hours from my home, so a long day. But met Koby Boakye and he was so pleasant & knowledgeable that it was a no brainier that I would purchase the vehicle. Service by other staff involved was also professional and helpful. Bought the extended warranty. They even had the vehicle delivered to Sheehy dealership nearer to my home for pickup today. Got the same service there. If you visit the Gaithersburg location, ask for Koby. You will not be disappointed. More
The second time I've had a negative experience. I made an appointment on-line to have my oil changed and my 10,000 mile checkup. I needed to wait for the service to be done (I couldn't just drop the I made an appointment on-line to have my oil changed and my 10,000 mile checkup. I needed to wait for the service to be done (I couldn't just drop the car off), so I had to book about a week in advance to get a "wait for it" appointment. The first time available was a 10:15 slot. When I got there (on time) I stood waiting for 5 minutes or so until someone became available. He gestured with his head for me to come over and then stood staring at me (I guess that's the Sheehy version of "May I help you?") I told him I had an appointment and when he looked it up, he actually said to me, in an extremely rude tone "You are the eighth person waiting for your car! You do know that, don't you!? Because you're the last to check in, it's going to be at least a 2 hour wait!" He didn't say "I'm sorry it's going to be 2 hours." or "We're so sorry for the mix up." Or anything like that. He actually blamed ME for being the eighth person to wait for my car! As if I'd have some way of knowing that. I asked him why the computer would allow me to book an appointment if it was going to be a 2 hour wait (without warning me about it) and he didn't even bother to answer me. I think he noticed that I was getting really mad at his attitude, because he started being slightly nicer to me and directed me to the new customer waiting area. Two hours later, a different (more pleasant) person came to tell me my car was ready. I've now had two visits to Sheehy Ford's service department and had to deal with two different, VERY unpleasant service people. I think I'll find a new place to take my car. More