Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
3,242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,242 reviews
April 04, 2016
Convenient new truck purchase. This was a very easy and convenient new truck purchase. I was able to take care of the whole process via email and phone and they delivered the truck This was a very easy and convenient new truck purchase. I was able to take care of the whole process via email and phone and they delivered the truck to me in Baltimore. More
by chuck
Employees Worked With
Patrice Tekeda
April 04, 2016
Patrice Tekeda was AMAZING! I had the pleasure of purchasing a 2016 Ford Fusion SE from Patrice Tekeda and had a remarkable experience with both Patrice and the dealership. As w I had the pleasure of purchasing a 2016 Ford Fusion SE from Patrice Tekeda and had a remarkable experience with both Patrice and the dealership. As with other dealerships, Patrice asked how I wanted to be contacted but unlike those other places, he actually stuck with my request. If there was something he needed to communicate to me, he did so via email (as requested) and didn't inundate me with messages! He is very easy going and very easy to talk to. He was thorough when explaining my new cars features and genuine when he said to contact him about any questions or concerns I have. When it is time to get a new car, I ABSOLUTELY will be visiting Patrice again! More
by Martinez
Employees Worked With
Joe Evans, Patrice Tekeda
April 03, 2016
Quick, expedient and welcoming service! My experience getting a 2008 Nissan Pathfinder working with Kevinth Nunez was awesome! He provided me with all the information that I needed to make a My experience getting a 2008 Nissan Pathfinder working with Kevinth Nunez was awesome! He provided me with all the information that I needed to make an informed decision without trying to persuade me into the deal and I liked that! I will relish another moment to buy from him and this dealership! More
by Julius Agbor
Employees Worked With
Kevinth Nunez
April 02, 2016
Absolute Worst Car Buying and Dealership Experience EVER!!! After working with a salesperson for over a week, I went back to the dealership with my wife on a Tuesday a few days after my initial visit to show he After working with a salesperson for over a week, I went back to the dealership with my wife on a Tuesday a few days after my initial visit to show her the vehicle, we had limited time due to family that was in from out of town for the holiday weekend. The following day I went back to the dealership with my wife to agree on a price and get the paperwork started. After having been there an hour and a half, which was a half hour after closing time, I walked up to the sales tower and asked how long it would be until I got into the business managers office (there was only one F&I person working). The used car manager very nonchalantly turns around to look at the deal folders and tells me there are two people in front of me. After a short while I go back up to the sales tower and speak with the new car manager, who tells me that I can take the car and come back with the money either Friday or Saturday. I advised him that I hadn’t planned on taking the vehicle that night but did expect to complete the paperwork. He tells me that it’s going to be a while longer and in his experience the longer a customer waits the unhappier they become. He then tells me I can come back Friday or Saturday whichever is more convenient for me to pick up the vehicle and that they would not sell the vehicle. Now it’s Thursday and I get a text message from the salesperson that there is another party from out of town interested in the same vehicle and if I don’t come in to at least complete the paperwork, he’s afraid the sales manager is going to sell the vehicle to the other party. So I leave work early and go to my bank to get a check for the vehicle. The salesperson I was working with was off at 5:00pm and I didn’t leave my bank until after 6:00pm. I get a voicemail from another salesperson who tells me she is helping the original salesperson and that the other party is her customer but she let the other customer know I was buying the vehicle. Friday I leave work early again to go and buy the vehicle, on my way I call the dealership to let them know I’m on my way and they tell me the vehicle is no longer available and they are selling it to the other party from out of town, which by the way is not a neighboring state. I was a few minutes from the dealership and went there to find out why they had been untruthful, unprofessional and unfair. I arrive and ask to speak to the GM, whom I’m told is not in. I speak with the GSM who brings in the used car manager and they proceed to tell me that the new car manager did not tell me what he told me and there was nothing they could do because the person from out of town had already been driving for four hours . I have been bringing my other Ford to this location for service for almost two years and live in Gaithersburg. Sheehy Ford Lincoln of Gaithersburg has not only lost me as a customer for life, but I would not even consider any other Sheehy location for any automotive need whatsoever. For a business that relies on its community, it sure doesn’t reciprocate. More
by EX-Sheehy Customer
Employees Worked With
David Lewald, Joe Evans, Gus Andrade, Greg Waddell, Matt Myint
April 01, 2016
Wonderful buying experience with Kevinth! Kevinth helped us in the purchase of new car. He was courteous, competent and professional in all aspects. I recommend Kevinth without any reservati Kevinth helped us in the purchase of new car. He was courteous, competent and professional in all aspects. I recommend Kevinth without any reservation. He will do his best to help customer. He provided pertinent information and went the extra mile to help us. He was helpful and friendly from the initial call to the dealership to final handshake as we were pulling out in our new car. Our experience at Sheehy Ford has been exceptionally positive from friendly manager to customer service person who explained about the new car. Kevinth took the time to help us with Bluetooth pairing. We will definitely come back to Sheehy Ford in the future. More
by JCL
Employees Worked With
Joe Evans, Kevinth Nunez
March 31, 2016
Koby Noble is the man if you want to buy a new car Excellent sales etiquette, and no pressure environment. I would highly recommend Sheehy Ford Lincon Of Gaithersburg to anyone who is interested in buy Excellent sales etiquette, and no pressure environment. I would highly recommend Sheehy Ford Lincon Of Gaithersburg to anyone who is interested in buying Ford cars. More
by s@suke
Employees Worked With
Koby Noble
March 31, 2016
AA+++++ Joe Walsh service writer continued his excellent service /assistance today- he and the tech's always treat our vehicles as their own , thank you Joe! Joe Walsh service writer continued his excellent service /assistance today- he and the tech's always treat our vehicles as their own , thank you Joe!!!!! More
by rbrewer
Employees Worked With
Joe Walsh SERVICE
March 29, 2016
Dominick Hursey was A Pro ! Dominic made my car purchase experience one that had begun as a very challenging one end up a very memorable one. Dominic is a very genuine and honest Dominic made my car purchase experience one that had begun as a very challenging one end up a very memorable one. Dominic is a very genuine and honest Sales Associate that very much put me at ease and helped guide me into making the best decision for my particular situation. I would defiantly work with him and the Finance Staff a Sheehy Ford of Gaithersburg again. More
by mcobb82
Employees Worked With
Corey Ray, Joe Evans, Kate Van Arnum, Dominick Hursey
March 28, 2016
Used car buying made easy Buying my first car as a breeze thanks the Kate and everyone at Sheehy. I emailed Kate around 11 o'clock in the morning to inquire about the car. I Buying my first car as a breeze thanks the Kate and everyone at Sheehy. I emailed Kate around 11 o'clock in the morning to inquire about the car. I got prompt e-mail responses to all my questions (e-mail is my preferred communication method) and scheduled a test drive for that evening. Even though the dealership closed at 9, Kate and other employees stayed until 10 to make sure I was one happy customer. I drove off in my (new to me) car and couldn't have been happier! Thanks guys! More
by megang0812
Employees Worked With
Kate Van Arnum
March 26, 2016
Call Kevinth Nunez for Great Service Kevinth Nunez was honest, responsive, and friendly. I HIGHLY recommend him. I bought my first Ford car with Kevinth and will surely contact him for my Kevinth Nunez was honest, responsive, and friendly. I HIGHLY recommend him. I bought my first Ford car with Kevinth and will surely contact him for my next purchase. More
by craig
Employees Worked With
Kevinth Nunez
