Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Good Experience! Nick was great to work with. He helped us pick out a new vehicle to add to our fleet. We will recommend this dealership to others. Nick was great to work with. He helped us pick out a new vehicle to add to our fleet. We will recommend this dealership to others. More
2016 Ford F-150 Purchase Bought a new F150 in record time with no hassle. The staff at our location were helpful in every way. Our sale person, Marijana was very personable, k Bought a new F150 in record time with no hassle. The staff at our location were helpful in every way. Our sale person, Marijana was very personable, knowledgeable and went above and beyond to make us feel comfortable. She walked us through the paper work in record time. I would absolutely purchase another vehicle from Sheehy! More
Breach of contract. NEVER lease or buy from Sheehy Ford, Gaithersburg MD or Ford Credit. They broke the law and I am paying for it. I sold my vehicle to them on 05/09/16. NEVER lease or buy from Sheehy Ford, Gaithersburg MD or Ford Credit. They broke the law and I am paying for it. I sold my vehicle to them on 05/09/16. I wrote them a Cashier's Check for the loan difference I owed. Manager and I signed the paperwork (Bill of Sale and Title Transfer). They agreed to make all remaining loan payments and signed that agreement. I gave them my keys, they gave me my tags. I canceled my car insurance. We both shook hands and I left. I thought it was over. The next day, their Sales Manager Gregg Waddel called and advised the following: "We [Sheehy] made a mistake, we appraised the vehicle wrong and we want an additional $10k" (and change, approximate value). I advised them that this was not my issue; the vehicle is no longer mine. They stated, "we won't do anything with the paperwork" and "we won't cash the check" so you're still responsible for the payments. They stated that THEY typed the VIN down wrong and "it was a mistake on our end" and therefore under appraised the vehicle. They appraised my vehicle in person, and this is their excuse? I do not have the money to take them to court, so I had NO option but to take my check back , re register my vehicle, and get insurance again. I couldn't simply ignore this issue because they were refusing to send in the signed paperwork, which meant the loan company would be coming after me if I didn't make further payment. Please beware of this dealership. They breached the contract, and chalked it up to "a typo". If the tables were turned, they wouldn't accept this excuse. Greg had the audacity to say, "why don't we just split the difference and you pay us another 5 thousand". That's not how contracts work. I have contacted the BBB and MD attorney general. I called corporate, who advised "they are individually operated and we can't assist". Thank you Ford. More
Impeccable Service! We bought our beautiful new Ford Edge from Sheehy this last weekend and they went above and beyond for us! Our sales associate Matthew Myint drove for We bought our beautiful new Ford Edge from Sheehy this last weekend and they went above and beyond for us! Our sales associate Matthew Myint drove for 5 hours to go and pick up our new car and delivered it to the dealership for me so that I could have the car for Mothers Day. Talk about service! Just incredible. Thank you to the entire staff for everything! We will definitely be returning when we upgrade our next vehicle! More
Excellent buying experience I bought a brand new Ford Transit December 2015. Nick my sales rep was knowledgeable about the vehicles and guided me to the right one for my business I bought a brand new Ford Transit December 2015. Nick my sales rep was knowledgeable about the vehicles and guided me to the right one for my business. 3 months later someone hit me from the side and totalled my new van. A week later I called Nick and told him what happened. Nick told me what to do to close out the loan and sent me options for a new work van. When I went back to get my new van, everything was waiting for me, so I had a quick and easy processing time. For any new work vehicles I will go back to Nick. More
New truck Buying a new vehicle is sometimes like getting your teeth pulled, but thanks to Marijana Godwin it was a very pleasant experience. She was Knowledgeab Buying a new vehicle is sometimes like getting your teeth pulled, but thanks to Marijana Godwin it was a very pleasant experience. She was Knowledgeable, friendly and patient and if it wasn't for her I probably would have gone to my 4th different dealer the next day. Corey Ray also was very helpful and didn't try to pressure us, which is why we made the deal. I believe when people are trying to help you and not themselves you are more likely to come away from the experience much more satisfied. I would like to thank the entire staff, especially Marijana and Corey for helping us achieve our goal. See you when we need our next new car!!! More
New Truck Purchase One Sunday afternoon I was emailing local dealers about certain trucks deals that were advertised. Within 30min AJ from Sheehy called to discuss my in One Sunday afternoon I was emailing local dealers about certain trucks deals that were advertised. Within 30min AJ from Sheehy called to discuss my interest. His dedication to my satisfaction carried through the entire process. Unfortunately the final processing took longer then promised. More
Patient, Helpful and Friendly Staff I want to thank everyone at Sheehy Ford for a pleasant buying experience, especially Kevinth Nunez who helped me through the entire process. As a For I want to thank everyone at Sheehy Ford for a pleasant buying experience, especially Kevinth Nunez who helped me through the entire process. As a Ford truck owner for the past 15 years I knew the vehicle that I wanted but I wasn't having much luck finding it through internet searches. After getting in contact with Kevinth he was incredibly patient as he helped me search for the right vehicle at dealerships extending well outside of our region. Eventually I took Kevinth's advice and went with a custom factory order and that process couldn't have been any more simple thanks to all of Kevinth's help. In just over 5 weeks I went from placing my order to taking delivery of a brand new F-150 with Kevinth keeping me updated on the progress and answering all my questions along the way. When it came time to negotiate a price I found sales manager Greg Waddell to be reasonable and fair as we came to an agreement on terms in an environment absent of pressure or intimidation. On the day I took delivery of the truck Mike Bolourian couldn't have made the finance process go any more smoothly and the whole Sheehy Ford team seemed to come together to get me in and out the door in a reasonable time frame. Thanks again to Kevinth and everyone else at Sheehy Ford, it was a pleasure buying a new Ford from you. More
Quick and easy The way car buying should be. From the test drive to sales to financing.......out the door in less than 2 hours. Great experience. Thanks! The way car buying should be. From the test drive to sales to financing.......out the door in less than 2 hours. Great experience. Thanks! More
I don't typically write reviews but this was over the top!!! We spent no less than a month searching dealerships from Northern Pennsylvania to lower Virginia. After a tremendous amount of research we visited nu We spent no less than a month searching dealerships from Northern Pennsylvania to lower Virginia. After a tremendous amount of research we visited numerous dealerships with seamingly the best vehicles coupled with the best price and high review ratings. Unfortunately we came to the conclusion that many dealerships are intentionally misleading in the way they describe vehicles (not Sheehy). Also, many of the trucks we viewed had scrapes and interior problems that were intentionally avoided with pictures (not Sheehy). Fortunately Sheehy was on our list and we had been exchanging emails with Kate (salesperson). When we arrived we looked the vehicle over and it was precisely as described online. Additionally, Kate provided all the information we required upfront (before we ever arrived) to help make for a seamless and quick purchase. We've owned dozens of cars (about 40 to 50) and this was our best purchase experience. We purchased a 2015 4x4 F250 crew cab. The service was exceptional, best price in surrounding 3 states, the dealership was very accommodating, all representatives were helpful, the entire process took about an hour (mainly because other buyers were closing their purchase ahead of us). We strongly recommend Kate Van Arnum at Sheehy. More