Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Great first buying experience This was my vehicle purchase and I had no idea what to expect. Myrtena guided me through the process. Her patience and dedication made my first experi This was my vehicle purchase and I had no idea what to expect. Myrtena guided me through the process. Her patience and dedication made my first experience smooth and painless--I found exactly what I wanted. I could not have found a better agent! More
Amazing new car experience!! I had the absolute best experience I have ever had at a car dealership! I worked with Dave Lewald and could not have been happier. Dave was super he I had the absolute best experience I have ever had at a car dealership! I worked with Dave Lewald and could not have been happier. Dave was super helpful and kept everything real and manageable. I really thought it was going to be impossible for me to get a new car, but Dave made it happen. I truly believe that if I had worked with anyone else, I would not have left with a new car. I really appreciated how Dave treated me like a person and not just a number. It is because of him that I now have a beautiful 2017 Ford Escape and I couldn't be more satisfied. I highly recommend Sheehy Ford Lincoln Gaithersburg and especially recommend Dave Lewald to anyone looking for a new car. More
Best Car Dealer Ever This was the best car buying experience I have ever had. Our salesman bent over backwards to make sure we were happy with our purchase. This was the best car buying experience I have ever had. Our salesman bent over backwards to make sure we were happy with our purchase. More
Outstanding Sales Customer Service! Friends of mine who are business owners in the local area have purchased all of their family and business vehicles from Sheehy FORD LINCOLN of Gaither Friends of mine who are business owners in the local area have purchased all of their family and business vehicles from Sheehy FORD LINCOLN of Gaithersburg and they recommended the dealership to me. I never purchased or leased a FORD so this was a new experience for me on every level - manufacturer, dealership, sales/sales representatives, financing, and customer service. The overall atmosphere at the dealership appeared friendly and customer service oriented. Kate Van Arnum's professionalism and her sales approach made the whole experience pleasant, easy and successful. She was very knowledgeable about the vehicles of interest and made excellent customer service her primary goal. Kate kept in close touch with me and was very responsive to my questions and concerns. She was very straightforward and put her best efforts forward to make a deal that would work for me. Clearly she has the confidence of her manager, Joe Evans, who was very flexible and willing to make a sale work with two trade ins. Jason Klickna was extremely pleasant, knowledgeable, helpful and efficient in making the financing work. Kate extended her knowledge and customer service to ensure that I would feel confident using the Sync technology in the Ford Fusion Sport and assured me that if I need her assistance in any way or have any questions related to the Fusion or to the overall leasing experience, she would be available and ready to assist. At the center of this successful and pleasant experience was Kate! Thank you for your top-notch customer service and professionalism! You inspire confidence to become a return customer! More
Alex Magner was really great! I am a woman owned small business so a reliable car is critical for me. I needed something just right fairly quickly and the Sheehy team gave me perso I am a woman owned small business so a reliable car is critical for me. I needed something just right fairly quickly and the Sheehy team gave me personalized, quick and customer-friendly service. I literally drove away in my new 2017 Ford Escape in under 4 hours. (Mick in service is also fantastic- if you have a Lincoln, ask for him, he is wonderful!). Alex and his colleague Blake were just great. Personable, caring and intelligent. I was really grateful Alex was there for me and I am thrilled with my new Escape! Just in time for winter, the 4x4 will make ski trips a breeze! More
Fantastic Experience I had an excellent time working with Lamont Brown. I could not have asked more. I knew what I was looking for, and Sheehy, while not first on my list, I had an excellent time working with Lamont Brown. I could not have asked more. I knew what I was looking for, and Sheehy, while not first on my list, came simply because they were closest to me. Lamont won me over from the start, and anyone else I had dealt with perviously and afterwards paled in comparison to his interest, service, and desire to get me the best he could get for me. I could be happier, but I am not sure how. More
Great Experience at this dealership Had a great experience working with Neils to trade in one vehicle and purchase a new car. This dealership is professional, knowledgeable and has grea Had a great experience working with Neils to trade in one vehicle and purchase a new car. This dealership is professional, knowledgeable and has great customer service. This is my 3rd car purchased from this dealer - I will go back for my next. More
Outstanding Parts Department My family is a Ford/Lincoln vehicle family, so Sheehy Ford Lincoln of Gaithersburg is our dealer of choice. We always receive great customer service a My family is a Ford/Lincoln vehicle family, so Sheehy Ford Lincoln of Gaithersburg is our dealer of choice. We always receive great customer service and maintenance on our vehicles when we visit. Recently (12/12/16) my Ford 150, needed a very small part for my pickup to be prepared for winter snow. When I entered the Parts Department, Chico greeted me immediately and got to work on my replacement part. When we hit a snag about the small part, Nick stepped in and immediately cleared the issue right up. They both were friendly, courteous, and very helpful. I left Sheehy Ford Lincoln of Gaithersburg with a smile and parts I needed for the full repair. It was another GREAT experience with the staff at this dealership and my family and I will remain a loyal customers. Thank you Chico and Nick in the Parts Department. More
Accurate Online Prices I found Sheehy online and they had excellent prices. I was pleased to find out that the online prices were their legitimate prices. My salesman, Ale I found Sheehy online and they had excellent prices. I was pleased to find out that the online prices were their legitimate prices. My salesman, Alex, was very helpful and even showed my wife and I how to use the Sync technology before we left. We didn't get finished until long after the dealership was closed, so I was really happy that Alex was willing to stick around and show us how to use the technology. More
Top Notch Car buying can definitely be a less than stellar event. BUT, not at Sheehy. A week prior to visiting Sheehy, I had a very disappointing experience at Car buying can definitely be a less than stellar event. BUT, not at Sheehy. A week prior to visiting Sheehy, I had a very disappointing experience at a Dealership in Arlington. After searching for another Dealership, I found Sheehy. I was able to call ahead and setup a viewing and test drive for a 2015 Mustang. I arrived to a very welcoming staff who connected me with Ms. Gonzalez. As we headed back outside, my thinking that we would need to wait for the car to be brought around. Ms. Gonzalez handed me the keys to the Mustang parked curb side right out front. Little did I know that as I was admiring the car on my walk in would I then be turning around to hop right in it for a test drive. Talk about an arrive and drive test run. Needless to say this by far was the best car buying experience I have ever had. Thank you again, Ms. Gonzalez and Sheehy staff. More