Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Excellent dealership and sales staff Smooth buying experience. Brandon was extremely helpful and accommodating, and find the car that I wanted. He was prompt in responding to my inquiry Smooth buying experience. Brandon was extremely helpful and accommodating, and find the car that I wanted. He was prompt in responding to my inquiry and emails. . More
Great...even on a very busy New Years Eve Brandon was very helpful from day one. He responded very promptly to my emails, text messages and phone calls. The vehicle was moved from the Spring Brandon was very helpful from day one. He responded very promptly to my emails, text messages and phone calls. The vehicle was moved from the Springfield, Virginia Sheehey dealership and the deal was completed within a single day. The entire staff was great and the showroom was comfortable and accommodating. Love the F150 Lariat! More
Great car experience Just leased a 2017 Escape and I found Lamont Brown to be a fantastic sales associate. He was very friendly and accommodating and made doubly sure that Just leased a 2017 Escape and I found Lamont Brown to be a fantastic sales associate. He was very friendly and accommodating and made doubly sure that all our questions and concerns were answered or addressed. More
Cordial, courteous, accommodating Came in only looking, but decided to buy immediately, thanks to our extremely knowledgeable salesperson, Steven Kil. Obviously, he knew everything ab Came in only looking, but decided to buy immediately, thanks to our extremely knowledgeable salesperson, Steven Kil. Obviously, he knew everything about Lincoln, but he also knew so much about all other vehicles that we were considering. He was also honest and would let us know where other cars may fair better than the Lincoln. Overall experience could not have been more pleasant. More
Quick, Efficient, Knowledgeable, Great Customer Service Came in wanting a specific SUV but by the time i came in it was already taken. I looked at other dealerships but Peter went out of his way to look for Came in wanting a specific SUV but by the time i came in it was already taken. I looked at other dealerships but Peter went out of his way to look for more models that were coming in that met my needs. He would even give me the heads up by calling me so I was aware of a model that was similar to the one I wanted. (That stood out to me, as with other dealerships I wasn't given that) Had a wonderful experience with buying an SUV through Peter G. He listened to my needs and helped me find the perfect SUV for me. Went with the 2013 Ford Edge SEL. Even after the sales, he stuck with making sure I was happy with my purchase and anything I had issues with just to give him a call and he would get it worked out. Definitely Gold Star Service from Peter and will come back again in the future when I need another SUV....or Truck :) More
Fantastic Customer service Alex Magner took his time and answered all of our questions. He is a very friendly and energetic. While I was with finance Alex helped an older gentle Alex Magner took his time and answered all of our questions. He is a very friendly and energetic. While I was with finance Alex helped an older gentleman that was a little confused get to the right person. A few other had not noticed he was lost. Bernie in finance was friendly and upbeat. More
Agent Neils R. Is the Best I came here looking at the Lincoln Navigator. Or the MKT and Neils was the only one that asked if i need help(after walking through the dealership and I came here looking at the Lincoln Navigator. Or the MKT and Neils was the only one that asked if i need help(after walking through the dealership and lot for about 5 minutes) He changed my mind in like 2 minutes with his sales pitch about the Ford vehicles. He said with a lower PRICE TAG I could probably get more for my money(more BANG for my BUCK!!! I informed him that i need a running board and grab handles for my 78 yr old Mom can get in and out with EASE!!! He showed me exactly what I asked for and more....auto start is a deal breaker for me. He showed me what I need!!! More
Edge Buyer We were greeted at the door by Guillermo "Willy" Brandon. We told him we were interested in purchasing an Edge. He showed us several and compared the We were greeted at the door by Guillermo "Willy" Brandon. We told him we were interested in purchasing an Edge. He showed us several and compared the features for us. With his help, we were able to find exactly what we wanted. He was very knowledgeable about the vehicles and was very low pressure. He simply provided us with information that helped us make a decision. Overall, it was a great experience More
Water coming in the roof I had water coming into the car somehow. Joe Walsh a service rep asked if I had a sunroof I replied yes, he said bring it in it's probably the drains I had water coming into the car somehow. Joe Walsh a service rep asked if I had a sunroof I replied yes, he said bring it in it's probably the drains. When I brought it in he blew out the drains and fixed the problem. Before he began he showed me the gunk and standing water in the sunroof tracks/area. Afterwards he tested it and I could see the water draining. This was great service, he took care of it in under 30 minutes, and I was ecstatic to not have to be without a car for a day. So impressed with the service I almost forgot to mention there was NO CHARGE. More
Wonderful and helpful staff, all the conveniences. We just purchased a car here and the salesperson, Kate Van Arnum, is actually probably _why_ we did: we'd looked at a car some months ago, decided the We just purchased a car here and the salesperson, Kate Van Arnum, is actually probably _why_ we did: we'd looked at a car some months ago, decided the time wasn't right, and then when the time was right this is where we wanted to go because Ms. Van Arnum had been so great the first go-round. Not pushy or overbearing at all - you get the feeling she figures the car's strengths sell themselves, which gives you confidence that, yeah, they do. Not to say she didn't do some of the stuff salespeople probably ought to -- try to get you to nail down an appointment time etc. - but she gave us space as a couple to think it through, too. And it wasn't pulling teeth to get a quote: easy to get transparency and to be honest you have the feeling she wants to work that way. ALL the staff we dealt with were polite and helpful, and the dealership has an impressive setup to get things done completely and fast. I suspect all the staff are great -- we'll be bringing it here for service -- but at least based on my experience I would suggest you ask for Ms. Van Arnum. I would have zero hesitation calling her up if something under warranty goes wacky in the next couple weeks (say). Mike Bolourian in finance was particularly helpful too and great to deal with; he gets it all set up so inasmuch as it's possible it is one, two, three, hit the road. More