Shawnee Mission Kia
Overland Park, KS
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Bryan Morales was my service consultant and in the end I was happy with my experience. My engine oil was sludged and at first they recommended a new engine over a chemical de-sludging. I decided to try the was happy with my experience. My engine oil was sludged and at first they recommended a new engine over a chemical de-sludging. I decided to try the de-sludging and my car is now running great again! I saved about $9,000 and it appears there was no damage to the engine. More
Slow. Very slow and tried to manipulate me about my credit and interest rate. Plus we told them we were on our way to get the car still waited 2 hours for Very slow and tried to manipulate me about my credit and interest rate. Plus we told them we were on our way to get the car still waited 2 hours for it to be ready. They had 4 working days to prepare at and it is still dirty.. More
The staff is very friendly, knowledgeable, and helpful. I really appreciate that they provided Lyft service to take me home while the car was being fixed in service department. The waiting room and restroo I really appreciate that they provided Lyft service to take me home while the car was being fixed in service department. The waiting room and restrooms are clean and comfortable. The restroom is actually elegant. More
They get you in for a cheap oil change then tell you you need an expensive repair. BEWARE!!! I was given an "all green" then when I took it back for recall, they told me I needed a steering coupler. Servi need an expensive repair. BEWARE!!! I was given an "all green" then when I took it back for recall, they told me I needed a steering coupler. Service agent said this has been a big problem with Optimas! If that's the case, why hasn't there been a recall!?! More
We were greeted the moment we walked in and felt welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process si welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process simple. He wasn’t pushy and didn’t try to sell us on a bunch of things we didn’t want or need. The car was priced great and I will definitely come back again when needed. I will also recommend this dealership to my friends. Thank you all More