Shawnee Mission Kia

Always great service and I appreciate that in case of a longer appointment- there’s lift! Very competent, thorough. Still gotta use your own judgement with some repairs. If something is recommended, doesn longer appointment- there’s lift! Very competent, thorough. Still gotta use your own judgement with some repairs. If something is recommended, doesn’t always mean it’s necessary. More

Took my car in for service and was very satisfied. Nima met me when I drove in, answered all my questions, was polite, tidy, and attentive. Service was estimated to be up to 90mins but took just over Nima met me when I drove in, answered all my questions, was polite, tidy, and attentive. Service was estimated to be up to 90mins but took just over an hour. I didn't need any immediate repairs but given estimates for consideration which i appreciated. Was happy all in all. Would recommend. More

I was pleased that the recalls were addressed on my Kia, Carnival, and that my key was properly programmed. However, I was not pleased at the fact that I was not informed that you cannot order a complete ke Carnival, and that my key was properly programmed. However, I was not pleased at the fact that I was not informed that you cannot order a complete key. You have to order each part separately. Then also pay Extra to get the key that would fit in the door cut, which is an observed amount of money. Unfortunately, for me, I purchased a used vehicle that only came with one key I had not intended on spending $500 for an additional key, but was not informed that I had to order both parts of the key separately when I called the dealership to order my key. More

Excellent service. Fast and efficient. Very knowledgeable assistance. Went the extra mile to replace a trim clip on the back drivers door. Fast and efficient. Very knowledgeable assistance. Went the extra mile to replace a trim clip on the back drivers door. More

Excellent customer service. Representative very knowledgeable and considerate. Facility very clean and accommodating. Vehicle was ready in a timely manner. Very satisfied with Representative very knowledgeable and considerate. Facility very clean and accommodating. Vehicle was ready in a timely manner. Very satisfied with service. More

The service staff is always very courteous and professional. Work is always completed as promised professional. Work is always completed as promised More

Juan was very helpful on my visit today. It was quick and easy and no problems It was quick and easy and no problems More

Great friendly service and always honest and easy to work with. They never try to oversell. with. They never try to oversell. More

Juan was great and efficient! The process was very simple and my car was ready to be picked up the same day The process was very simple and my car was ready to be picked up the same day More

Very family oriented, professional, and willing to help find the best vehicle for the best price. find the best vehicle for the best price. More