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Shawnee Mission Kia

Overland Park, KS

4.5
791 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 791 reviews

August 28, 2024

This was the easiest car buying experience that I’ve had to date! Cole was amazing to work with! More

by rebecca.shady09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole M.
Aug 31, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cole at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Shawnee Mission KIA made it very easy for me. I live in St Louis, but Marvin and Chad gave me a very clear quote for the car. They answered all my questions by email and phone. When I showed up i More

by jhorn12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marvin Velasquez, Chad Pomerenke
Aug 31, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marvin and Chad at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

My service appointment was very pleasant. All of the employees with whom I interacted were very,helpful. I had an informative conversation with two different women and two different gentlem More

by Cathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not fair😁. I focused on their help and not names, except for young Bryan 👍
Aug 31, 2024 -

Shawnee Mission Kia responded

Hi Cathie, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2024

I only went for re-call service. I booked the service 3 weeks in advance. But on the day of service they weren't able to perform one of the re-call items. They did have to very commo More

by Todd S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francesca
Aug 31, 2024 -

Shawnee Mission Kia responded

Todd S., I appreciate you taking the time to inform me about your recent appointment for your recall service. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Angela Baker Service Manager bhendrich@smkia.com

August 23, 2024

Diamond was very helpful and got the service work done quickly. She gave complete notes so we could schedule with her next time. More

by turnerhs6071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond in service
Aug 25, 2024 -

Shawnee Mission Kia responded

Hi, we are glad Diamond could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

The dealership was clean, organized and very friendly. I was greeted by many employees and felt respectful while there. More

by mike15832
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
Aug 23, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 20, 2024

Very friendly, easy to talk with helpful and easy understood. Heather helped me every step of the way. Professional work More

by KathyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Curt Elleman
Aug 23, 2024 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with Heather! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

"Simply beautiful service". . Shawnee Mission is EASILY the best Kia dealership in the State Kansas! The Kansas City Metro is fortunate to have a quality and genuinely future More

by mamwbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Baker, B Rodriguez
Aug 23, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 17, 2024

Not an enjoyable repair visit. From the beginning- call main number and ask for service. Our call is routes to the KIA dealership in Lawrence. A pleasant, professional service re More

by Pettyohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky and Diamond, Curt Elleman
Aug 19, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at abaker@smkia.com. I look forward to speaking with you. Angela Baker- Service Manager

August 16, 2024

The service upon arrival was excellent. Steve Molina, the person in charge of sales, helped us at all times, answered all our questions and efficiently helped us choose the vehicle we ne More

by yonyricardoavendano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Molina
Aug 18, 2024 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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