Shawnee Mission Kia

Excellent service with great mechanics. Lobby is clean and the service staff is very friendly Lobby is clean and the service staff is very friendly More

They are friendly, answered my questions and did what they said they would. Very happy with my service today. they said they would. Very happy with my service today. More

Buying a car at Shawnee Mission Kia was a great experience. The sales staff were friendly, knowledgeable and helpful. experience. The sales staff were friendly, knowledgeable and helpful. More

Communication to me is important, when leaving my vehicle with a repair shop, expectations are let me know what needs to be fixed, how much time it will take and what the cost to me. I don’t want to have to with a repair shop, expectations are let me know what needs to be fixed, how much time it will take and what the cost to me. I don’t want to have to call the service desk, they should contact me. On the couple of times , I’m the one who had to contact the service department to find out what is happening to my vehicle. Don’t know if they are under staffed , or need more training in customer communication. Would like to see better communication in future dealings. More

Francesca J. gave excellent customer service. She was helpful. She was knowledgeable. She answered every question I had. What she didn’t know the answer to, she d gave excellent customer service. She was helpful. She was knowledgeable. She answered every question I had. What she didn’t know the answer to, she directed me to the right department. More

Would have appreciated more explanation of the car features and more education on using the infotainment system. features and more education on using the infotainment system. More

Friendly and respectful. Go beyond to give me best honest rate . Clean waiting room too Go beyond to give me best honest rate . Clean waiting room too More

I have just leased my 2nd car from SMKia. My experience was very positive. Thank you for your professionalism! My experience was very positive. Thank you for your professionalism! More

I took my car in for an oil change and the inspection showed a problem and they took care of it under warranty. showed a problem and they took care of it under warranty. More

Everything went perfectly. The help was very nice and we’re so helpful. Thank you The help was very nice and we’re so helpful. Thank you More