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Shawnee Mission Kia

Overland Park, KS

4.5
791 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 791 reviews

September 11, 2024

Always satisfied with my maintenance visits. Heather was exceptional today..Very informative of what they were doing. Luv My Seltos More

by denisec3811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wagley ..service consultant ..Technician Alejandro Rodriguez-Borjas, Curt Elleman
Sep 14, 2024 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. We look forward to your next visit! Take care!

September 10, 2024

They were very friendly, not pushy. Provided good information on the car and the warranties More

by Vgcollector
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Koehler
Sep 13, 2024 -

Shawnee Mission Kia responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 07, 2024

They are a busy dealership so it takes a while to get into, but their process is good for moving people thru in an efficient manner. I had a headlight issue and needed the oil changed and tires rotated. More

by mercerkscricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Curt Elleman
Sep 09, 2024 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2024

People were nice, professional ,not pushy, didn't try to sell me every service available. More

by front34889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Heather , Curt Elleman
Sep 07, 2024 -

Shawnee Mission Kia responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!

September 04, 2024

Friendly and professional people that were very helpful. I will be back for service again More

by Traveler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Sep 06, 2024 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Service dept was not prepared to resolve recalls for which we specifically scheduthis appointment. We now have to go back when the parts are received. Big waste of time to have scheduled appointment tod More

by Baldwin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Sep 07, 2024 -

Shawnee Mission Kia responded

Baldwin, Thank you for informing me about your service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Angela Baker Service Manager abaker@smkia.com

September 03, 2024

This is the 3rd car we’ve purchased from Shawnee mission kia and we’ve always had the very best experience! Our salesmen Dennis Hitt is the best! Gave us an amazing trade in and we walked away with a brand More

by acarmichael.1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt
Sep 06, 2024 -

Shawnee Mission Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Brian is awesome he always make sure when I come into the shop I get nothing but excellent service!! More

by tdmerritt27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Morales
Sep 01, 2024 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

Very clean and nice waiting room. Car service was completed on time and friendly and customer sensitive service. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Aug 31, 2024 -

Shawnee Mission Kia responded

Hello Dave, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 29, 2024

Very nice people to work with. Helpful and great customer service. Love my KIA SOUL More

by anirishlass15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Aug 31, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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