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Shawnee Mission Kia
Overland Park, KS
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
May 28, 2012
Very helpful, friendly, and responsive. Recommend strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. More
by jpitsenberger
Employees Worked With
Thomson "T.O" Omboga
May 27, 2012
“I am one car sale away from my bonus”, “We want to sell you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we we you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we were told. Test drove and found the car we wanted. Walked inside, sat down and got ready to negotiate. To my astonishment, the price we were initially offered was almost $1,000 over the sticker MSRP plus the $399 paper work processing fee. All this is before we even really started talking. Only a sucker pays MSRP or sticker price, but to jack it up another $1,000 with no explanation is ridiculous. Forget about asking to see the factory invoice, they print one from the internet. Ask about all the added fees such as hold back fee, advertisement fee, and who knows what else fee, and they are done with you. Oh, not to mention the sticker price included the delivery fee which they tried to add again with their initial offer. The general sales manager came over to talk fees with me, and he sat down and showed me the internet invoice price. Then he proceeded to tell me, “This MSRP plus the $399 paper work fee is what you will pay for the car or there is no deal.” I said thank you, shook his hand and went to Olathe KIA and bought the same car for $2,000 less, all after hours none the less. More
by michill00
Employees Worked With
Yeah, I don't know
May 16, 2012
These people don't even rate 1 star...I have had them call me 2 or 3 times to return for "guaranteed" credit. i finally agreed to go in to see them last week. I had a finance man by the name of Mike Reed call me 2 or 3 times to return for "guaranteed" credit. i finally agreed to go in to see them last week. I had a finance man by the name of Mike Reed tells me i only needed to come in to speak to the lender over the phone and that everything else was done. I get there, speak to a new salesman by the name of Roger NIchols, never did meet Mr Reed. Was never shown a car. I kept asking the salesman what the problem was and he kept stating that he was new and that the finance people were working on it, but wold not give ihm any info. After 2 hours of this I left. I went to another dealer last night and was given a test drive and great service. Problem is that when they ran the credit for the car, the finance people explained to me that Shawnee Mission Kia had ran my credit so many times that in the 2 hours i was there that they had DROPPED MY SCORE 70 POINTS!!!!!!!!!!!!! So of course now I don't qualify for Jack!!!!! I would not recommend this place to a dog if they were giving away free food. More
by k fulford
May 15, 2012
Prior to coming to your dealership, I knew that I wanted a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anythin a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anything. I very much enjoyed my dealings with Thomson. My girlfriend and I both liked him enough for her to buy a car, too. Thank you for my car. More
by mkneal
Employees Worked With
Thomson "T.O" Omboga
May 14, 2012
I found myself in the unenviable position of having my car totaled by someone (not my fault) recently after making only three payments. I needed a replacement car fast and since I purchased my last vehic car totaled by someone (not my fault) recently after making only three payments. I needed a replacement car fast and since I purchased my last vehicle at SM Kia I decided to go back there because they were willing to finance me despite my less than stellar credit report. Well, Bobby Harris went out of his way to make certain that I got another fuel efficient car at the same payment as the previous car. Overall am very pleased with the service of Bobby and also the Business Management office of Shawnee Mission Kia. I give Bobby two "thumbs up" for his service and dedication to his customers. More
by William C. Walker
Employees Worked With
Bobby Harris, Bobby Harris
April 30, 2012
Took a long time to get paperwork in order. We were not told everything we needed before we came to sign papers. If we knew paperwork had to be in a certain format, we would have had it ready. told everything we needed before we came to sign papers. If we knew paperwork had to be in a certain format, we would have had it ready. More
by quadzilla71
April 27, 2012
T.O. Omboga was very helpful the minute we arrived at the dealership. We had a new Optima to try out in short order and was very helpful in explaining all the new features. His attitude was very profession dealership. We had a new Optima to try out in short order and was very helpful in explaining all the new features. His attitude was very professional with out being overbearing. It was our best experience leasing or purchasing a new vehicle. I would highly recommend T. O. to anyone wanting to purchase or lease a new vehicle. Dane Kaplan was also very professional in getting our finance package taken care of without delay. I was also very impressed with the friendliness of all the staff I had brief contact with including the service advisor Jimmy Moore. Leonard E. Lohmann More
by LLohmann8988
Employees Worked With
Thomson "T.O" Omboga
April 25, 2012
David was a pleasure to work with! He worked with me diligently despite credit issues. There was even a point in the process where it looked like he wouldn't be able to help me, and even after that he c diligently despite credit issues. There was even a point in the process where it looked like he wouldn't be able to help me, and even after that he continued to take my calls and go out of his way to help me. I would and have been recommending that everyone I know come to Shawnee Mission Kia and that they work with David!I couldn't be happier with the car or the service I received! More
by streetsidepoet
Employees Worked With
David Morando
April 24, 2012
I hadn't bought a car in many years and after procrastinating for some time my daughter gave me the push I needed. We went to Shawnee Mission Kia and Stephon came out to greet us. He made me fee procrastinating for some time my daughter gave me the push I needed. We went to Shawnee Mission Kia and Stephon came out to greet us. He made me feel at ease and really worked with me and got me a great deal within my budget. I would highly recommend Shephon to my family and friends. I really want to thank Stephon for all he did to help me find the car I really wanted. More
by skpage62
April 23, 2012
I purchased a New Forte from Mr. Omboga who was very attentive! He followed up with me several times and even sent me a thank you text this morning! I will definitely be referring his award winning serv attentive! He followed up with me several times and even sent me a thank you text this morning! I will definitely be referring his award winning service to others! I especially appreciated his knowledge and honesty in the transaction! Thanks a lot Thomson! More
by MyForte4859
Employees Worked With
Thomson "T.O" Omboga
