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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.6
875 Reviews
Call Dealership (913) 384-9100
View Awards

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 875 reviews

February 08, 2025

Always helpful and friendly. Completed inspection timely and advice was helpful. Will continue using them More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nima Sien and Perry
Report | Print
Feb 13, 2025 -

Shawnee Mission Kia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

After you buy a vehicle there this dealership forgets who you are. The salesman will no longer respond to you. More

by deb.garza
Workmanship
Recommend Dealer
No
Employees Worked With
Tyler
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Feb 14, 2025 -

Shawnee Mission Kia responded

We are genuinely sorry to hear about the issues you faced in our service department. Your feedback is invaluable, and we take it very seriously. It’s clear that we did not meet the standards of service that you expect. We understand how frustrating it can be when you feel your vehicle is not receiving the care it deserves. We are committed to improving our service experience and will address your concerns with our team. We want every customer to feel respected and valued, regardless of the situation. If you're willing, we would appreciate the opportunity to discuss your experience further. Please reach out to us directly so we can work towards a resolution. Bryan Hendrich General Manager bhendrich@smkia.com

February 05, 2025

Bryan Moralis is always courteous and efficient in getting my car in and getting the work done on time! He keeps me updated on the progress and is very accurate with the timing! He represents the co More

by Bill Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Rob Childers, Tab Martin
Report | Print
Feb 10, 2025 -

Shawnee Mission Kia responded

Hi Bill, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

Their service department is excellent. They don't just recommend services, they take pictures and explain why something is recommended. More

by ruckers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Scott Virden
Report | Print
Feb 07, 2025 -

Shawnee Mission Kia responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2025

Great salesmen that helped us and was very patience with me.. worked hard to find us the car we wanted More

by bear.cohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Scott Virden
Report | Print
Feb 07, 2025 -

Shawnee Mission Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 04, 2025

I wanna get a huge shout out to Jeff and Chris who worked their butts off to get me my car. I am so happy with it so proud of myself and my husband is to you. We had such great care from you guys and we will More

by brianahenry98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff & Chris
Report | Print
Feb 07, 2025 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2025

Great service when I took my Kia soul there. Prices aren't bad for a dealership either. More

by Johnb4108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Feb 03, 2025 -

Shawnee Mission Kia responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

This place is very clean and the staff are excellent in customer service. They make you feel that you are special and they are there to serve you. The young man Ryan was so polite to me. More

by overreact54
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Morales, Curt Elleman
Report | Print
Feb 03, 2025 -

Shawnee Mission Kia responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 30, 2025

Love that they offer a Lyft to/from work. Scheduling online was quite easy to do. More

by jewels88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Morales
Report | Print
Feb 03, 2025 -

Shawnee Mission Kia responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Very helpful and service done on time promised. Was easy to get a service time. More

by Jimlodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 31, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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