Shawnee Mission Kia
Overland Park, KS
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Was promised an interior trim piece for a used car I purchased, it was missing. After purchase and several emails it became clear that was now my responsibility. I was initially told this would not be purchased, it was missing. After purchase and several emails it became clear that was now my responsibility. I was initially told this would not be a problem as older vehicles cycle through, they would be able to get the trim piece, but after 3 months still nothing. Salesman told me if I buy it he will reimburse a bit of the cost, but that wasn’t what we agreed to nor do I have the time to hunt for parts. More
I enjoy the people and the atmosphere. I love my new Seltos. We have plenty of trips planning for us. I love my new Seltos. We have plenty of trips planning for us. More
Excellent service experience from appointment setting to customer service and the applications used to communicate. Francesca (“Frank”) was especially friendly. customer service and the applications used to communicate. Francesca (“Frank”) was especially friendly. More
Diamond was absolutely amazing as was the entire service staff. They got us in early, and got us out quickly. I’m looking forward to working with them again. staff. They got us in early, and got us out quickly. I’m looking forward to working with them again. More
Clean and staffed by highly professional and knowledgeable staff. Wait time for vehicle service is no longer than service techs estimate. knowledgeable staff. Wait time for vehicle service is no longer than service techs estimate. More
Ryan in the service department could not have been nicer! He walked me through everything I needed and kept me informed all the way through. I would really like to say that Ryan is an excellent employee at y He walked me through everything I needed and kept me informed all the way through. I would really like to say that Ryan is an excellent employee at your service department. More