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Shawnee Mission Kia

Overland Park, KS

4.5
791 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 791 reviews

September 30, 2024

They checked the recall and changed the oil on time at the scheduled time.thanks More

by marlinpace6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Oct 05, 2024 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Was promised an interior trim piece for a used car I purchased, it was missing. After purchase and several emails it became clear that was now my responsibility. I was initially told this would not be More

by hawkinsoneric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tab Martin
Sep 28, 2024 -

Shawnee Mission Kia responded

hawkinsoneric, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent sales experience. Jeremy Waple, Use Car Manager, will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bryan Hendrich General Manager bhendrich@smkia.com.

September 18, 2024

Treated very well very professional very courteous. Diamond Perry is a pleasure to work with. All around very satisfied More

by Mlshagnasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry, Curt Elleman
Sep 20, 2024 -

Shawnee Mission Kia responded

Thank you for your kind review; we are happy to pass along your comments to Diamond here at Shawnee Mission Kia! Thank you again for the great review!

September 17, 2024

They are friendly and honest. They often go above to explain what I need done. More

by azteacher2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Sep 20, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

I enjoy the people and the atmosphere. I love my new Seltos. We have plenty of trips planning for us. More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The lady that went over the paperwork with me. I don’t remember her name, Goni Lamthi
Sep 20, 2024 -

Shawnee Mission Kia responded

Hello Anita, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Excellent customer service by Goni. Great inventory, had exactly what I wanted. Just need to add the tow package. More

by rfoiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
Sep 20, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

Excellent service experience from appointment setting to customer service and the applications used to communicate. Francesca (“Frank”) was especially friendly. More

by bwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson ⭐️⭐️⭐️⭐️⭐️
Sep 16, 2024 -

Shawnee Mission Kia responded

Hi, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Shawnee Mission Kia!

September 14, 2024

Diamond was absolutely amazing as was the entire service staff. They got us in early, and got us out quickly. I’m looking forward to working with them again. More

by michaelesublett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Sep 16, 2024 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with Diamond! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Clean and staffed by highly professional and knowledgeable staff. Wait time for vehicle service is no longer than service techs estimate. More

by Metzjulie94859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond, Heather? Begi
Sep 14, 2024 -

Shawnee Mission Kia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Ryan in the service department could not have been nicer! He walked me through everything I needed and kept me informed all the way through. I would really like to say that Ryan is an excellent employee at y More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Sep 14, 2024 -

Shawnee Mission Kia responded

Hi Kim, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. We hope you have a great day!

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