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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
791 Reviews
Call Dealership (913) 384-9100
View Awards

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 791 reviews

October 18, 2024

Easy to schedule a convenient appointment. Service staff was courteous on arrival and work was completed timely and as promised. More

by bobnumrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Oct 20, 2024 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be supportive during your experience here at Shawnee Mission Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Steve was very helpful and professional. In fact, everyone was helpful and able to answer questions. They were all very accommodating! More

by annjack53
Recommend Dealer
Yes
Employees Worked With
Steve Molina
Report | Print
Oct 19, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Shawnee Mission Kia! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Very busy, but the service was good and they didn't try to sell me on extra services I didn't need. Definitely recommend. More

by wmalexander275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Curt Elleman
Report | Print
Oct 19, 2024 -

Shawnee Mission Kia responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

October 16, 2024

Very satisfied from the beginning to the end of the process of me purchasing my car. More

by gloriakittrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Velasquez
Report | Print
Oct 19, 2024 -

Shawnee Mission Kia responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Every time I come here, the service is so quick and efficient. The staff is always so nice and make it a joy to come in. This is the only place that I will get my vehicle serviced at as well as my fami More

by brock_cali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Tony Koehler, Tab Martin, Goni Lamthi, Dennis Hitt, Scott Virden
Report | Print
Oct 17, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

October 12, 2024

Begi and the service center staff are all phenomenal people with your best interests at heart. Bryan Morales provided excellent service and advice when I was there this time. I appreciated his honesty a More

by mtacha8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morales, Francesca Jachson
Report | Print
Oct 15, 2024 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

Excellent service and everyone was very attentive and took really good care of me. I will be back More

by phetteplacepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 13, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Fran was great to work with. I waited a mere fraction of the initially estimated time after I mentioned I needed to be out more quickly than that. THANKS SMK! More

by Hgrwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Oct 05, 2024 -

Shawnee Mission Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

Great work done on my car. Service department has very good service and professional. Extremely helpfull More

by Shoaib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Oct 04, 2024 -

Shawnee Mission Kia responded

Hi Shoaib, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

Terrible service. The worst car service I have ever had. I'm not planning on going back. More

by paul.lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
Report | Print
Oct 04, 2024 -

Shawnee Mission Kia responded

paul.lind, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Angela Baker Service Manager abaker@smkia.com

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