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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.6
875 Reviews
Call Dealership (913) 384-9100
View Awards

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 875 reviews

March 02, 2025

I received courteous friendly service and the needed service was completed at the requested time. More

by Steve.storer69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry
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Mar 06, 2025 -

Shawnee Mission Kia responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2025

Shawnee Mission has great customer service. Didn’t rush me or try to play games More

by Susand659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amaral
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February 27, 2025

We have gotten our last four cars from Shawnee Mission Kia. We love the service we receive and Angela, Diamond and Frankie always take care of us!! Top notch service. We will go nowhere else when it comes More

by lmbooth69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond, Angela and Franny
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Feb 28, 2025 -

Shawnee Mission Kia responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Oil leak at 61000 miles, lifetime powertrian warranty ( reason I bought a Kia) won’t cover it. During repair they replaced engine oil but not filter. Charged $50 more for repair than they said it would be. More

by nichols.shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Doe
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Feb 28, 2025 -

Shawnee Mission Kia responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Angela Baker Service Manager abaker@smkia.com

February 27, 2025

Employee are great. but today I had to wait 2and half hrs. Not happy customer More

by dartlady40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 28, 2025 -

Shawnee Mission Kia responded

Hi, I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.

February 27, 2025

Nice and friendly people. My salesman was very understanding and helpful with my situation. I appreciated his willingness to hang in there with me. More

by cphipsy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt
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Mar 01, 2025 -

Shawnee Mission Kia responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Had a great experience at Shawnee Mission Kia. Simple buying process working our salesman David. Highly recommend. More

by Telluride11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pasquini
Report | Print
Feb 28, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2025

Service department was excellent, knowledgeable, friendly, They had some recommendations for the vehicle so it would run better but didn't push it. GREAT JOB HEATHER More

by Roberto Edrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Feb 28, 2025 -

Shawnee Mission Kia responded

Hi Roberto, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

The service department is great. My salesman not so great. I had wanted 2 specific items on my KIA Sprtage. I was told I had both. Well one it doesn’t have and the other is that I w More

by skplummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember my service guys name. He was awesome though.
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Feb 28, 2025 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (913) 384-9100 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 22, 2025

Mark did an excellent job. Superb customer service. Work was done well and very quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Feb 24, 2025 -

Shawnee Mission Kia responded

Hello Mike, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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