
Shawnee Mission Kia
Overland Park, KS
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Customer service people are great … both behind the desk and the super friendly guy who helps receive and return the vehicles. Cost was as represented and the super friendly guy who helps receive and return the vehicles. Cost was as represented More
They had inventory on the lot (unlike the other brand we were considering) and we found a model with the features we wanted. So we bought it. Scott was great to work with. We’re going back tomorrow evenin were considering) and we found a model with the features we wanted. So we bought it. Scott was great to work with. We’re going back tomorrow evening to get educated on all the features. More
This is our third lease here, Scott Virder is our salesman and great to work with. We have been pleased with all the service and sales help. Even Mark, the finance guy is friendly and helpful. salesman and great to work with. We have been pleased with all the service and sales help. Even Mark, the finance guy is friendly and helpful. More
The ethics you would want a dealership to abide by are written huge on the walls of the showroom and emphasized during conversations. Goni the salesman was the best I've experienced ever. written huge on the walls of the showroom and emphasized during conversations. Goni the salesman was the best I've experienced ever. More
Just came in to get an oil change and a tire rotation. When they brought the car back it had a broken passenger side mirror (would no longer retract) and a big deep set of scratches in the driver side fro When they brought the car back it had a broken passenger side mirror (would no longer retract) and a big deep set of scratches in the driver side front fender. Apologies and promises to fix is what I got in return. Still had to pay full price for the service. Supposed to get a comp on my next service but they didn’t put that in writing so who knows about that. No definite time on when the problems will be fixed either. More
The Kia staff went above and beyond. They also were able to work me in instead of having to wait several weeks for an appointment. I really appreciate all that they do in a friendly pro They also were able to work me in instead of having to wait several weeks for an appointment. I really appreciate all that they do in a friendly professional manner. More
Very organized, and very friendly. Explained everything in detail. No problem waiting on my car. Everything I asked for was provided. She took the time to get me batteries for my doo Explained everything in detail. No problem waiting on my car. Everything I asked for was provided. She took the time to get me batteries for my door opener. I loved the service. More