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Shawnee Mission Kia

Overland Park, KS

4.6
919 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 919 reviews

February 22, 2024

They helped me get my dream car! They were incredibly helpful and supportive, and even with my low credit I was able to walk out with the car I dreamed of! Thank you! More

by Kaliyaware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Everette
Feb 25, 2024 -

Shawnee Mission Kia responded

Congratulations on getting your dream car! We're thrilled to hear that our team was incredibly helpful and supportive and assisted you in achieving your goal. It's fantastic that you were able to walk out with the car you dreamed of. We appreciate your positive comments and thank you for choosing us! Safe travels in your dream car!

February 21, 2024

Two employees were discussing these survey results at the payment counter while I was present. They mentioned the names of those filling out the surveys were visible to them. There is no mention here of cust More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Feb 25, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this matter to my attention. I would like to discuss your experience further. I am committed to addressing and resolving these concerns to ensure your satisfaction. Please contact me at your earliest convenience. I look forward to speaking with you. Bryan Hendrich General Manager Shawnee Mission Kia (913) 261-5314 bhendrich@smkia.com

February 19, 2024

Our new car purchasing experience was low key and smooth. It was as pleasant as it could be and our wants and needs were anticipated and helped smooth and speed the process. There were no hiccups!!! More

by johnhbagnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Skalisky
Feb 23, 2024 -

Shawnee Mission Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 15, 2024

Bryan was friendly and attentive, as the whole team! They made my first service a wonderful one! More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department , Curt Elleman
Feb 17, 2024 -

Shawnee Mission Kia responded

We're thrilled to hear that Bryan and the entire team provided friendly and attentive service, making your first service a wonderful experience! Your positive feedback is greatly appreciated. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

February 13, 2024

Wonderful service quick in and out spent about an hour, which is the least amount of time that I’ve spent. I was notified of snacks and drinks upon arrival. Great service. Service agent let me know what wa More

by Melissa D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Feb 14, 2024 -

Shawnee Mission Kia responded

Thank you for sharing your wonderful service experience! We're pleased to hear that your visit was quick and efficient, with a helpful service agent keeping you informed. It's great to know that you found the oil change affordable and the overall service experience positive. We appreciate your business and look forward to serving you again in the future!

February 12, 2024

The young gentleman m, Benjamin Porche was absolutely wonderful. very professional and attentive. Than you More

by Maurinelenahan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Porche
Feb 13, 2024 -

Shawnee Mission Kia responded

You're very welcome! We're delighted to hear that Benjamin provided you with a wonderful and professional experience. Our team strives to offer attentive service to all our customers. We appreciate your kind words and look forward to serving you in the future! Safe travels!

February 11, 2024

Begi is the service manager and Ben is the service agent that I’ve dealt with the most and she has been incredibly helpful in trying to resolve any issues that I’ve had with my Sedona. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Begi, Ben
Feb 13, 2024 -

Shawnee Mission Kia responded

We appreciate your feedback! It's wonderful to hear that Begi and Ben have been incredibly helpful in addressing any issues with your Sedona. Providing excellent service and resolving concerns are top priorities for our team. We value your business and look forward to serving you and your Sedona in the future. Safe travels!

February 07, 2024

I came in for an oil change and brake check after having a poor experience at the lees summit location. I was told I would be taken care of, but left with more brake issues. I’m disappointed with the mechan More

by achancee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Feb 15, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 07, 2024

The service department at Shawnee Mission Kia has exceptional staff, which are very customer oriented. More

by kcdive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 09, 2024 -

Shawnee Mission Kia responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

February 07, 2024

Wonderful people great service department great sales team I just love coming there. Reminds me of an old hometown hardware store! Just people remembering you it’s worth everything! Thanks for everything More

by t126ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran&Scott also one that I forgot her name, Curt Elleman
Feb 10, 2024 -

Shawnee Mission Kia responded

We're delighted to hear about your wonderful experience with the people, service department, and sales team. It's fantastic that the atmosphere reminds you of an old hometown hardware store, where people remember you. Your kind words mean a lot, and we appreciate your loyalty. Thank you for choosing our dealership, and we look forward to continuing to provide great service for you in the future!

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