
Shawnee Mission Kia
Overland Park, KS
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They helped me get my dream car! They were incredibly helpful and supportive, and even with my low credit I was able to walk out with the car I dreamed of! Thank you! They were incredibly helpful and supportive, and even with my low credit I was able to walk out with the car I dreamed of! Thank you! More
Two employees were discussing these survey results at the payment counter while I was present. They mentioned the names of those filling out the surveys were visible to them. There is no mention here of cust payment counter while I was present. They mentioned the names of those filling out the surveys were visible to them. There is no mention here of customer names being connected to the surveys they are providing. They were talking negatively about the customers and one of them was cussing. Poor customer service to talk badly about customers in front of other customers. The tech helping me did apologize for their behavior. Also, don’t see the point of sending a video of the inspection work when it only lasts a few seconds. More
Our new car purchasing experience was low key and smooth. It was as pleasant as it could be and our wants and needs were anticipated and helped smooth and speed the process. There were no hiccups!!! It was as pleasant as it could be and our wants and needs were anticipated and helped smooth and speed the process. There were no hiccups!!! More
Wonderful service quick in and out spent about an hour, which is the least amount of time that I’ve spent. I was notified of snacks and drinks upon arrival. Great service. Service agent let me know what wa which is the least amount of time that I’ve spent. I was notified of snacks and drinks upon arrival. Great service. Service agent let me know what was going on through out the time I was there. My oil change was affordable and easy. More
Begi is the service manager and Ben is the service agent that I’ve dealt with the most and she has been incredibly helpful in trying to resolve any issues that I’ve had with my Sedona. that I’ve dealt with the most and she has been incredibly helpful in trying to resolve any issues that I’ve had with my Sedona. More
I came in for an oil change and brake check after having a poor experience at the lees summit location. I was told I would be taken care of, but left with more brake issues. I’m disappointed with the mechan a poor experience at the lees summit location. I was told I would be taken care of, but left with more brake issues. I’m disappointed with the mechanics here and was not taken care of. More
Wonderful people great service department great sales team I just love coming there. Reminds me of an old hometown hardware store! Just people remembering you it’s worth everything! Thanks for everything team I just love coming there. Reminds me of an old hometown hardware store! Just people remembering you it’s worth everything! Thanks for everything. More